Dry Loop With Bell - Canadian TV, Computing and Home Theatre Forums

benven · 2006-05-23, 08:58 PM

Does anybody here currently have dry loop service with Bell? I have been through 2 months of sheer agony speaking with at least a dozen CSR. I finally found someone who was able to help me out. Got everything set up for an install. The day before the install, another CSR calls me up and says that they do not yet offer dry loop service??? I didn't argue with her. She states it will be available in June. She then tells me someone else is going to call me within 48 hours to further explain the issue. 48 hours has come and gone and no phone call.

I give up. Sorry for the rant.

DVDguy · 2006-05-24, 06:00 AM

Friend of mine has had a Dry Loop with Bell in Guelph for a while now. Not something that they advertise he said.... but it is working.

hugh · 2006-05-24, 07:33 AM

Sorry to hear about your troubles. Dry Loop is definitely not something they advertise!

If you search the forum you'll find others with it.

benven · 2006-05-24, 07:55 AM

Thanks guys. I'll call Bell again and see if someone can help me out. It's for a work site where we currently have dial up. I tried the portable services from Rogers but can't get a very strong signal. Can't get cable. So DSL is my only other option. I really don't need a phone number, which is a way around all of this but is more costly per month. What if I order a phone number and then call Bell to disconnect, call up 3Web and get their DSL service. Will that work? Or does Bell disconnect at the demarcation point when you cancel a number, therefore, no physical line?

silvertint · 2006-05-24, 08:01 AM

I am in Montreal, and have a dry loop. If they tell you no, speak to a higher power at be and insist that they do offer it and that you demand this service, as it was instated by the CRTC.

benven · 2006-06-01, 11:11 PM

Well, I received a call from a "manager" yesterday. It seems that the service is not available to small businesses yet. Why didn't they just tell me that when I called. Anyway, he tells me that it will become available on June 12th. I asked him to call me on that day and get me set up ASAP. We'll see what happens.

I_Want_My_HDTV · 2006-06-02, 12:34 PM

You may end up paying almost as much for "line rental" as for a standard phone line. Here it is a minimum of $15 but I have heard of it being waved. I'm not sure why a business would want to be without standard phone service though.

Yob · 2006-06-02, 01:12 PM

I recently signed up for "Residential Phone Service Without a Phone Line" (dry loop, naked DSL) Apparently it is available anywhere in Ontario where DSL is provided.

This is the direct phone number for Bell; 1-866-404-5744. They are very knowledgeable.

There are no extra costs if you have High Speed or High Speed Ultra.
(Primus and 3web don't charge extra either)

With Basic and Basic Lite there is a monthly $10 sur-charge.

It was seamless going from regular DSL to Dry Loop DSL.

benven · 2006-06-04, 07:58 PM

Quote:

Originally Posted by I_Want_My_HDTV

You may end up paying almost as much for "line rental" as for a standard phone line. Here it is a minimum of $15 but I have heard of it being waved. I'm not sure why a business would want to be without standard phone service though.

Cost quoted was $69.99/month no contract. We work in a site trailer on our customers site. We all have cell phones to make phone calls with. The phone line is used for dialing up. Which is really slow on our VPN. I really could have said it was for personal use. I need a techie to terminate the phone line since it is not our line, but rather the customers. It would have been so easy to piggy back onto the customers system, but they would not grant us access to their fiber.

Thanks yob for the info.

bubble.tea · 2006-06-11, 07:23 PM

I moved to this boonie ville 4 months before dry loop was available., so I suffered and had to get a landline+activation. Then the WEEK I heard it was available I scheduled the change over.

No Line rental fees for me., no headache, in fact the first rep I spoke to said "oh wow., you're the first person who's asked me about this., let me review some things and get back to you-as I myself don't know that much".

Change over happened like clock work.

I've become quite the advocate for dry loop around here, among my friends and co-workers hehe.

Sorry for your astounding (half a dozen????) difficulties withe getting this sorted out

.

benven · 2006-06-12, 10:56 PM

Well..June 12th has come and gone. No phone call. Typical Bell. Can someone else come out and set up the DSL line or does it have to be Bell? That's my hold up. Once I have the line running, I'm jumping to 3web.

mac dude · 2006-06-13, 06:02 PM

Why don't you try Teksavvy?

Here's a thread about their unlimited DSL on DSLReports (and I think they set up dry loop for you - at least it says so on their website). Rocky (in the thread) works for them.

I had 3web - it sucks right now an I cancelled - they're migrating to their network and it's really bad/inconsistent speeds with hour long waits with tech support.

Mind you I'm not with Teksavvy, but I hear much better things than with 3web, and they have a bunch of DSL options....

benven · 2006-06-13, 08:35 PM

Thanks mac dude. I think I'll give them a call tomorrow.

2006-05-23, 08:58 PM	#1
benven Join Date: Aug 2005 Location: Hamilton, ON Posts: 56	Dry Loop With Bell Does anybody here currently have dry loop service with Bell? I have been through 2 months of sheer agony speaking with at least a dozen CSR. I finally found someone who was able to help me out. Got everything set up for an install. The day before the install, another CSR calls me up and says that they do not yet offer dry loop service??? I didn't argue with her. She states it will be available in June. She then tells me someone else is going to call me within 48 hours to further explain the issue. 48 hours has come and gone and no phone call. I give up. Sorry for the rant.

2006-05-24, 07:33 AM	#3
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	Sorry to hear about your troubles. Dry Loop is definitely not something they advertise! If you search the forum you'll find others with it. __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website.

2006-06-11, 07:23 PM	#10
bubble.tea Join Date: Jan 2005 Posts: 117	I moved to this boonie ville 4 months before dry loop was available., so I suffered and had to get a landline+activation. Then the WEEK I heard it was available I scheduled the change over. No Line rental fees for me., no headache, in fact the first rep I spoke to said "oh wow., you're the first person who's asked me about this., let me review some things and get back to you-as I myself don't know that much". Change over happened like clock work. I've become quite the advocate for dry loop around here, among my friends and co-workers hehe. Sorry for your astounding (half a dozen????) difficulties withe getting this sorted out . __________________ LNT4661F♠Cheap no-name (but-still-gets-the-job-done-just-fine) HDMI Cables♠9242♠WD 650Gb EHD♠5920♠NS-PDP50HD

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2006-05-24, 06:00 AM	#2
DVDguy Join Date: Jul 2005 Posts: 332	Friend of mine has had a Dry Loop with Bell in Guelph for a while now. Not something that they advertise he said.... but it is working.

2006-05-24, 07:55 AM	#4
benven Join Date: Aug 2005 Location: Hamilton, ON Posts: 56	Thanks guys. I'll call Bell again and see if someone can help me out. It's for a work site where we currently have dial up. I tried the portable services from Rogers but can't get a very strong signal. Can't get cable. So DSL is my only other option. I really don't need a phone number, which is a way around all of this but is more costly per month. What if I order a phone number and then call Bell to disconnect, call up 3Web and get their DSL service. Will that work? Or does Bell disconnect at the demarcation point when you cancel a number, therefore, no physical line?

2006-05-24, 08:01 AM	#5
silvertint Join Date: Aug 2005 Posts: 19	I am in Montreal, and have a dry loop. If they tell you no, speak to a higher power at be and insist that they do offer it and that you demand this service, as it was instated by the CRTC.

2006-06-01, 11:11 PM	#6
benven Join Date: Aug 2005 Location: Hamilton, ON Posts: 56	Well, I received a call from a "manager" yesterday. It seems that the service is not available to small businesses yet. Why didn't they just tell me that when I called. Anyway, he tells me that it will become available on June 12th. I asked him to call me on that day and get me set up ASAP. We'll see what happens.

2006-06-02, 12:34 PM	#7
I_Want_My_HDTV . Join Date: Jan 2003 Location: London, ON Posts: 6,297	You may end up paying almost as much for "line rental" as for a standard phone line. Here it is a minimum of $15 but I have heard of it being waved. I'm not sure why a business would want to be without standard phone service though.

2006-06-02, 01:12 PM	#8
Yob Join Date: Mar 2005 Location: Toronto Posts: 162	I recently signed up for "Residential Phone Service Without a Phone Line" (dry loop, naked DSL) Apparently it is available anywhere in Ontario where DSL is provided. This is the direct phone number for Bell; 1-866-404-5744. They are very knowledgeable. There are no extra costs if you have High Speed or High Speed Ultra. (Primus and 3web don't charge extra either) With Basic and Basic Lite there is a monthly $10 sur-charge. It was seamless going from regular DSL to Dry Loop DSL.

2006-06-12, 10:56 PM	#11
benven Join Date: Aug 2005 Location: Hamilton, ON Posts: 56	Well..June 12th has come and gone. No phone call. Typical Bell. Can someone else come out and set up the DSL line or does it have to be Bell? That's my hold up. Once I have the line running, I'm jumping to 3web.

2006-06-13, 06:02 PM	#12
mac dude Join Date: Apr 2005 Posts: 241	Why don't you try Teksavvy? Here's a thread about their unlimited DSL on DSLReports (and I think they set up dry loop for you - at least it says so on their website). Rocky (in the thread) works for them. I had 3web - it sucks right now an I cancelled - they're migrating to their network and it's really bad/inconsistent speeds with hour long waits with tech support. Mind you I'm not with Teksavvy, but I hear much better things than with 3web, and they have a bunch of DSL options....

2006-06-13, 08:35 PM	#13
benven Join Date: Aug 2005 Location: Hamilton, ON Posts: 56	Thanks mac dude. I think I'll give them a call tomorrow.