Cogeco Price Increase - Canadian TV, Computing and Home Theatre Forums

peteguy · 2006-05-08, 08:11 PM

I just got a letter from Cogeco announcing a price increase of $2 / month, to help pay for their service improvements. I know that, here in Peterborough, we started to get pre-school and child-aged "on demand" stations but that doesn't help us as we have no grandchildren just yet.

Also, it ticks me off that in Peterborough we pay the same fee as others around the province but we don't get any western time-shift HD channels or Discovery HD which I would really enjoy. These simply aren't available in this area.

Anyone else getting the price increase letter?

james99 · 2006-05-08, 08:28 PM

Ya, got it today.

Arc|Angel · 2006-05-08, 10:36 PM

A $19.99 subscription to Hustler for your kid(s) should help get them in the mood for some grandchildren mak'n for you.. That should help with the On Demand channels for yah

asif9t9 · 2006-05-09, 07:33 AM

I'm sure an increase was inevitable, but I'm disappointed they're raising the price before solving all the guide bugs.

Lurker · 2006-05-09, 12:17 PM

Ditto. Get you house in order before passing through an increase.

Not to mention they have been jumping in hog wild on VOIP and bundling discounts and so is this just really a claw-back in disguise?

cannon_fodder · 2006-05-18, 08:54 PM

I got a price increase letter, but it had to do with the Entertainment magazine that they have been sending. I just called and said cancel it so I'm not expecting any increase.

wally434 · 2006-05-19, 09:04 AM

It really bothers me that they are going to increase for my service, while offering all of those great discounts to new customers.

I have been an early adopter of all their products - digital cable, PVR, high speed internet, telephone service. Because I joined early, I didn't get any of the new customer discounts they are now offering, and when I asked if I could get them retroactively, I was told no, they are just for new clients.

Once again, loyal customers pay the price, while new guys get all the discounts.

celester · 2006-05-19, 10:38 AM

Does anyone have a scan of the letter? I haven't received a notification yet.

CamG · 2006-05-21, 06:42 PM

Quote:

Originally Posted by cannon_fodder

I got a price increase letter, but it had to do with the Entertainment magazine that they have been sending. I just called and said cancel it so I'm not expecting any increase.

I got the same letter regarding raising my rate $2.00 because of the magazine as well... If you cancel the magazine, I think they should actually lower your monthly rate the same amount that the subscription cost before the increase.
Unless the magazine was free before....

Cam

57 · 2006-05-22, 12:24 AM

I believe that the $1 Mag was included in the 18.99 (old) price for TMN, but the (new) price without the Mag is 17.99.

noboy · 2006-05-22, 10:07 AM

57 is correct...

I received a letter by snail mail outlining that the "Feature" magazine was being improved, the name changed to "Movie Entertainment" and the subscription was to increase by $2. (I had thought that the mag was simply free when you subscribed to the Movie Network.)

I called the conveniently supplied number (1-866-918-9099) and the pleasant CSR not only cancelled my subscription, but informed me that my total bill would now decrease by $1, the amount I have being paying all along for the magazine.

For some strange reason, this gave me inordinate pleasure....

noboy

warpdryv · 2006-05-26, 09:54 AM

i just called to cancel mine as well - no problems at all.

cogeco always seems to have the nicest csr's. i wonder if she was single...

james99 · 2006-06-03, 09:57 AM

Without making any changes, my bill went down 8 cents.

asif9t9 · 2006-07-04, 09:45 PM

Well, I guess it was concluded in this thread that there wasn't going to be a price increase. But I did get a letter today to say that our prices will increase effective August 16, 2006.

For me, it would be a $4/month increase. $1/month for my Digital Select 1 ($44.99 to $45.99), and $3 for Standard High Speed Internet with digital cable ($39.95 to $42.95).

It also says Standard High Speed will go from 7Mbps to 10Mbps in the next couple of months.

My bill is already $125/month, so I'm going to switch to Lite Speed Internet.

celester · 2006-07-07, 03:26 PM

If anyone (like me) didn't get the letter about the new increase, I had to email Cogeco and just got it. It's a 1.2MB PDF. http://home.cogeco.ca/~celester/ratesup.pdf

2006-05-08, 08:11 PM	#1
peteguy Join Date: Dec 2004 Posts: 6	Cogeco Price Increase I just got a letter from Cogeco announcing a price increase of $2 / month, to help pay for their service improvements. I know that, here in Peterborough, we started to get pre-school and child-aged "on demand" stations but that doesn't help us as we have no grandchildren just yet. Also, it ticks me off that in Peterborough we pay the same fee as others around the province but we don't get any western time-shift HD channels or Discovery HD which I would really enjoy. These simply aren't available in this area. Anyone else getting the price increase letter?

2006-05-22, 12:24 AM	#10
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,340	I believe that the $1 Mag was included in the 18.99 (old) price for TMN, but the (new) price without the Mag is 17.99. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2006-05-22, 10:07 AM	#11
noboy Join Date: Nov 2005 Posts: 31	turn a $2 increase into a $1 decrease... 57 is correct... I received a letter by snail mail outlining that the "Feature" magazine was being improved, the name changed to "Movie Entertainment" and the subscription was to increase by $2. (I had thought that the mag was simply free when you subscribed to the Movie Network.) I called the conveniently supplied number (1-866-918-9099) and the pleasant CSR not only cancelled my subscription, but informed me that my total bill would now decrease by $1, the amount I have being paying all along for the magazine. For some strange reason, this gave me inordinate pleasure.... noboy

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2006-05-08, 08:28 PM	#2
james99 Moderator Join Date: Mar 2002 Location: Burlington Posts: 24,791	Ya, got it today.

2006-05-08, 10:36 PM	#3
Arc\|Angel Join Date: Sep 2005 Location: Brampton - 20" Canadian Tire Electrohome Turn Dial TV; BetaMax; 386sx20mhz w/ 256 colours! Posts: 243	A $19.99 subscription to Hustler for your kid(s) should help get them in the mood for some grandchildren mak'n for you.. That should help with the On Demand channels for yah

2006-05-09, 07:33 AM	#4
asif9t9 Veteran Join Date: Mar 2005 Location: Oakville, Cogeco Posts: 3,036	I'm sure an increase was inevitable, but I'm disappointed they're raising the price before solving all the guide bugs.

2006-05-09, 12:17 PM	#5
Lurker Join Date: Nov 2003 Location: Oakville Posts: 800	Ditto. Get you house in order before passing through an increase. Not to mention they have been jumping in hog wild on VOIP and bundling discounts and so is this just really a claw-back in disguise?

2006-05-18, 08:54 PM	#6
cannon_fodder Join Date: Aug 2003 Posts: 99	I got a price increase letter, but it had to do with the Entertainment magazine that they have been sending. I just called and said cancel it so I'm not expecting any increase.

2006-05-19, 09:04 AM	#7
wally434 Join Date: Dec 2005 Location: Oakville - Cogeco Posts: 92	It really bothers me that they are going to increase for my service, while offering all of those great discounts to new customers. I have been an early adopter of all their products - digital cable, PVR, high speed internet, telephone service. Because I joined early, I didn't get any of the new customer discounts they are now offering, and when I asked if I could get them retroactively, I was told no, they are just for new clients. Once again, loyal customers pay the price, while new guys get all the discounts.

2006-05-19, 10:38 AM	#8
celester Join Date: Apr 2006 Location: St. Catharines Posts: 16	Does anyone have a scan of the letter? I haven't received a notification yet.

2006-05-26, 09:54 AM	#12
warpdryv Join Date: Nov 2004 Posts: 85	i just called to cancel mine as well - no problems at all. cogeco always seems to have the nicest csr's. i wonder if she was single...

2006-06-03, 09:57 AM	#13
james99 Moderator Join Date: Mar 2002 Location: Burlington Posts: 24,791	Without making any changes, my bill went down 8 cents.

2006-07-04, 09:45 PM	#14
asif9t9 Veteran Join Date: Mar 2005 Location: Oakville, Cogeco Posts: 3,036	Well, I guess it was concluded in this thread that there wasn't going to be a price increase. But I did get a letter today to say that our prices will increase effective August 16, 2006. For me, it would be a $4/month increase. $1/month for my Digital Select 1 ($44.99 to $45.99), and $3 for Standard High Speed Internet with digital cable ($39.95 to $42.95). It also says Standard High Speed will go from 7Mbps to 10Mbps in the next couple of months. My bill is already $125/month, so I'm going to switch to Lite Speed Internet.

2006-07-07, 03:26 PM	#15
celester Join Date: Apr 2006 Location: St. Catharines Posts: 16	If anyone (like me) didn't get the letter about the new increase, I had to email Cogeco and just got it. It's a 1.2MB PDF. http://home.cogeco.ca/~celester/ratesup.pdf