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#151 | |
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Join Date: Mar 2007
Posts: 2,317
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Quote:
Cant the buyer tell you his name? Can't we just give his personal info? CC# or SIN #? Most people are reluctant to give out personal info ESPECIALLY on Kijiji, craigslist, etc..... For good reason |
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#152 |
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Veteran
Join Date: Feb 2007
Location: Longueuil, South Shore of Montreal, Quebec
Posts: 2,654
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You will have to ship him the receiver...or meethim to give it to him
I understand that you shoudn't give personnal info on internet site, but once you are purchasing and meeting with the buyer I don't see what the problem is This step is mostly for the buyer...if you just say I sold it with no name when he calls to activate cetain agents wil refuse to as we don't know for sure if he his the person whm you sold it to.
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I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then |
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#153 |
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Join Date: Sep 2005
Posts: 1,302
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You can tell the CSR to let "whoever call's in" or"let anybody" activate it after you sell it.
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#154 | |
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Join Date: Apr 2007
Posts: 212
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Quote:
Meeting with the buyer? Very very rarely would anyone selling something meet the buyer. |
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#155 |
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Veteran
Join Date: Feb 2007
Location: Longueuil, South Shore of Montreal, Quebec
Posts: 2,654
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Gorilla I've sold several kids toys on the Kijiji site and each time I set an appoitement somewhere and met the buyer to give her the toy.
__________________
I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then |
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#156 |
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Join Date: Jul 2004
Posts: 840
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I sometimes prefer meeting someone at a store or something rather than have a stranger come into my house and scope the place out.
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#157 |
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Veteran
Join Date: Feb 2007
Location: Longueuil, South Shore of Montreal, Quebec
Posts: 2,654
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You have the name of whom you shipped it to...you give us that name. If it was a fake name too bad for the buyer
__________________
I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then |
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#158 |
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Join Date: Mar 2007
Posts: 2,317
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I think this is part of the problem
If I were to sell one of my receivers, I would not give my name, nor would I ask for his, I don't care If Bell doesnt want to activate it, to someone who wants to pay for their service, it is a very dumb move on their part, as they leave the current owner no choice but to sell it to someone who will use it to pirate, where no names are needed I dont see what the big deal is If there is no balance owing, Bell will know who the owner is by checking the serial numbers If I have called in, and told Bell that I have sold the box at a garage sale, on the internet, where ever, I don't know why I have should have to know the buyers name Can you tell me why ? |
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#159 |
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Join Date: Sep 2005
Posts: 1,302
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You don't have to tell them a name, you can tell the CSR to let "whoever call's in" or "let anybody" activate it after you sell it. They will enter that into the system.
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#160 |
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Veteran
Join Date: Dec 2004
Location: Oakville
Posts: 3,974
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I have sold 2 receivers and never gave a name and don't plan to.
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#161 |
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Join Date: Sep 2005
Location: Ottawa
Posts: 332
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I actually called in to tell them that I sold a 3100, as I wanted to make sure it was removed from my account. I also gave them the new owner's name ( a friend). He called in to activate it, and was not able to do so. Not sure exactly what the conversation went like, but know that he was denied because the receiver was not registered to him but to someone else with his surname. So it turns out I told them who the new owner was, by name, they registered it with someone else, and he could not get it changed to his name unless I called in to verify the info. That is an enormous hassle to go through for him, me, and anyone else.
You shouldn't have to do any of this, and the mistakes they can make are not worth the hassle. Sure, tell them that you sold it so it is removed from your account and protects you from someone else making PPV purchases on your dime. Let the person who buys it take care of the rest. At that point, what difference is there between the buyer buying and activating a NIB receiver vs this one he bought from you. Absolutely none. Do you think BEV is trying to weed out satellite thieves by tracking deactivated/re-sold receivers that aren't re-activated? That would be the only benefit to them doing it their way, and it would be a complete waste of time and effort in terms of battling against pirates. |
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#162 |
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Veteran
Join Date: May 2003
Location: Oakville, ON
Posts: 2,887
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I found my big hammer... and snips.
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simplicity is genius... |
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#163 |
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Veteran
Join Date: Feb 2007
Location: Longueuil, South Shore of Montreal, Quebec
Posts: 2,654
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When you call in to say that you sold your receivers we don't remove hem from the account. We deactivate thm, and make a note that you sold them and that you giver permissionto Mr X, Y or Z to activate it.
When the new owner of the rceiver calls we ask him the receiver number and type it in to make a search. It would give your account. We go into note and verify that there is a note stating that the receiver was sold. If it says sold to Mr X and the person calling says he is Mr Y we refuse to activate the receiver. If it says activate it to whoever calls in then we activate it. If there is no notes we shoudn't activate it and we have to tell the caller that he need to get in touch with who sold the receiver and tell him to get in touch with us so that he could give his autorisation and then we could activate it
__________________
I answer based on what I learned when I was working at BEV...it's possible that somethings have changed since then |
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#164 |
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Join Date: Dec 2002
Location: Saskatchewan
Posts: 605
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When I sold my 6100 and 5100 on ebay to different people, I got a call for each receiver from Bell Expressvu confirming that I sold them.
I confirmed that I did sell them on Ebay, and I assume all went well for the other end as I always got positive feedback. |
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#165 | |
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Veteran
Join Date: Feb 2007
Location: Ottawa, ON - Sharp Aquos 52" LCD - Bell 9200, 4x5900, 3x3100, E50 DVD-R, Harmony 880, Garmin C550
Posts: 2,814
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Quote:
LOL - maybe the 5100 I bought was one of yours |
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