Image from Digital Channels showing up on music channels - Canadian TV, Computing and Home Theatre Forums

conman23456 · 2005-12-25, 02:09 PM

Whenever I go from a digital (and only digital) channel and put it on a music channel, i see the image of the last frame on all the music channels. If I go to an analog channel, then i goes away. As well, The guide hasn't been showing what song is playing lately.

shawguy · 2005-12-25, 03:41 PM

What model box are you using and what city are you in?

on a side note, myself I have noticed that music information is taking a lot longer to show up then normal the past few weeks on both my 2000's and my 2500.

Shawguy

MAXAM · 2005-12-25, 04:04 PM

I noticed this started happening about the same time we acquired CTV HD Ch.310, a couple of weeks ago i.e. a static picture (like a frame grab) from the last HD channel I was viewing whenever I go to one of the music channels. Also there is no info about the song that is currently playing etc.
I'm in Burnaby and have a Motorola 6200 digital box.

EdmShawCust · 2005-12-25, 09:20 PM

Same thing here in Edmonton on my 6412....I decided to check out Shaw's "Christmas Log" digital channel when I had some company over, and had a weird "right edge" artifact from the previous channel displayed. I didn't know what to make of it...

Dave

K99 · 2005-12-26, 11:51 AM

The same thing is happening to me....

Surfwood · 2005-12-26, 12:14 PM

Same thing here in East Van. On a 6200. It grabs the last frame of a digital channel and also no track info for the music.

talljak · 2005-12-26, 03:55 PM

I have a slightly different problem when I click menu or guide on a music channel and press either off a very thin bar stays on the left side of the screen for several seconds.
Pressing exit can fix it quicker, but its like a thin row of pixels get stuck.
Very perplexing.

conman23456 · 2005-12-26, 04:42 PM

Quote:

Originally Posted by shawguy

What model box are you using and what city are you in?

on a side note, myself I have noticed that music information is taking a lot longer to show up then normal the past few weeks on both my 2000's and my 2500.

Shawguy

I've got a 6200 and live in Calgary.

jeff1960 · 2005-12-27, 11:11 AM

I noticed this after the firmware upgrade that enabled VoD.

MAXAM · 2005-12-27, 10:15 PM

I just got off the phone after talking to two CSRs and they didn't know anything about the picture image problem on all the music channels. I told the last person I talked to that apparently it's happening throughout the Shaw system so he checked on his computer and he acknowledged that it was.
He said that it was a Motorola firmware glitch and it should be fixed in about two weeks.

Poopie D · 2006-07-26, 06:04 PM

My box is still doing this....anyone else???

It drives me nuts

Roreman · 2006-07-26, 07:12 PM

Yep, still doing it here for me, although it depends on which channel I switched from.

So much for fixing it in "..about two weeks"...

bigscreenbob · 2006-07-26, 09:11 PM

My 6200 and 6412 both show the picture when changing channels but the 6412 shows song and artist info and the 6200 does not.

Camvan · 2006-07-26, 09:27 PM

Quote:

Originally Posted by jeff1960

I noticed this after the firmware upgrade that enabled VoD.

Same - 6412 Phase II here.... I don't use the music channels because this is so annoying.

Mixar69 · 2006-07-26, 09:43 PM

Just had this problem today and the music info would not load. I have a DCT 6412 phase 3 and It mostly happened when I was listening to digital music ch 401 and 410

2005-12-25, 02:09 PM	#1
conman23456 Join Date: Nov 2005 Location: Calgary, Alberta Posts: 61	Image from Digital Channels showing up on music channels Whenever I go from a digital (and only digital) channel and put it on a music channel, i see the image of the last frame on all the music channels. If I go to an analog channel, then i goes away. As well, The guide hasn't been showing what song is playing lately.

2005-12-25, 03:41 PM	#2
shawguy Premium Supporter Join Date: May 2003 Location: Winnipeg with Shaw HD, BB20, and Phone. Posts: 3,227	What model box are you using and what city are you in? on a side note, myself I have noticed that music information is taking a lot longer to show up then normal the past few weeks on both my 2000's and my 2500. Shawguy __________________ - My Shaw Phone Review UPDATED - Shaw Gateway, DCT2000HT, DCT2500, DCT700, DCT6200, DCT3416, DCX3200, and DCX3400

2005-12-25, 04:04 PM	#3
MAXAM Join Date: May 2005 Posts: 1,083	I noticed this started happening about the same time we acquired CTV HD Ch.310, a couple of weeks ago i.e. a static picture (like a frame grab) from the last HD channel I was viewing whenever I go to one of the music channels. Also there is no info about the song that is currently playing etc. I'm in Burnaby and have a Motorola 6200 digital box. Last edited by MAXAM; 2005-12-25 at 04:51 PM.

2005-12-26, 11:51 AM	#5
K99 Join Date: Dec 2005 Location: Edmonton Posts: 7	The same thing is happening to me.... __________________ Pioneer PDP4360 Rotel RSX-1057 Toshiba HD-A2 KEF-KHT2005

2005-12-26, 03:55 PM	#7
talljak Moderator Join Date: Sep 2005 Location: Edmonton AB Posts: 2,122	menu artifacts I have a slightly different problem when I click menu or guide on a music channel and press either off a very thin bar stays on the left side of the screen for several seconds. Pressing exit can fix it quicker, but its like a thin row of pixels get stuck. Very perplexing. __________________ I have a photographic memory, trouble is most times the lens cap is on.

2005-12-25, 09:20 PM	#4
EdmShawCust Join Date: Dec 2004 Location: Edmonton, Alberta Posts: 52	Same thing here in Edmonton on my 6412....I decided to check out Shaw's "Christmas Log" digital channel when I had some company over, and had a weird "right edge" artifact from the previous channel displayed. I didn't know what to make of it... Dave

2005-12-26, 12:14 PM	#6
Surfwood Join Date: Feb 2005 Location: Vancouver Posts: 39	Same thing here in East Van. On a 6200. It grabs the last frame of a digital channel and also no track info for the music.

2005-12-27, 11:11 AM	#9
jeff1960 Join Date: Nov 2003 Location: Saskatoon, SK Posts: 489	I noticed this after the firmware upgrade that enabled VoD. __________________ Jeff HiDef DLP . . . and lovin' it!!

2005-12-27, 10:15 PM	#10
MAXAM Join Date: May 2005 Posts: 1,083	I just got off the phone after talking to two CSRs and they didn't know anything about the picture image problem on all the music channels. I told the last person I talked to that apparently it's happening throughout the Shaw system so he checked on his computer and he acknowledged that it was. He said that it was a Motorola firmware glitch and it should be fixed in about two weeks.

2006-07-26, 06:04 PM	#11
Poopie D Join Date: Jun 2002 Location: Kelowna, BC: TH-50PZ800, Toshiba 62HMX84, Sharp LC37D43U, Motorola 6412 (2), Motorola 6416 Posts: 266	My box is still doing this....anyone else??? It drives me nuts

2006-07-26, 07:12 PM	#12
Roreman Join Date: Feb 2004 Location: Ottawa Posts: 573	Yep, still doing it here for me, although it depends on which channel I switched from. So much for fixing it in "..about two weeks"...

2006-07-26, 09:11 PM	#13
bigscreenbob Join Date: Oct 2005 Location: Cranbrook, B.C. Posts: 626	My 6200 and 6412 both show the picture when changing channels but the 6412 shows song and artist info and the 6200 does not.

2006-07-26, 09:43 PM	#15
Mixar69 Join Date: Aug 2005 Location: Winnipeg Posts: 666	Just had this problem today and the music info would not load. I have a DCT 6412 phase 3 and It mostly happened when I was listening to digital music ch 401 and 410

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