PPV Credit Policy ??? - Canadian TV, Computing and Home Theatre Forums

shurton · 2005-11-22, 06:44 PM

I got the $79 PPV credit from buying Sunday Ticket, and after buying a couple of PPV movies, I was billed for both of them this month. Is this an error?, or does bell credit you the following month?

ranjy · 2005-11-23, 10:57 AM

does the credit show up on your bill?

shurton · 2005-11-23, 05:40 PM

I was billed for PPV's, and there was no credit. I am wondering if the credit should be there or if the credits are always applied on the following bill.

JohnD508 · 2005-11-23, 07:25 PM

Same thing happened to me, But this was w/my Sept bill.

Thank you for subscribing to the NFL Sunday Ticket package. You have qualified to receive up to $79 in Pay Per View credits as part of the Early Bird offer. If you purchased an eligible PPV which has not been credited, you will receive the associated credit on your next monthly bill.

So I am going to give them till next month to see what they do.

Lando · 2005-11-23, 08:22 PM

Now I'm scared .. I got that same letter but haven't ordered anything yet because I don't trust Bell.

CougarGuy · 2005-12-03, 09:28 PM

I has the same problem so I just called BEV a few minutes ago . . . as an aside . . . I got through in about 30 seconds

Anyway, the CSR said that when they setup my Sunday Ticket account, they hadn't updated my account to include the PPV credits. She said that she had to send a memo or letter off to the credit/billing department and that the credit would be applied on a future bill.

It sucks that it wasn't applied for the PPV's I have recently purchased, but as long as I get the credit, it's no big deal from my point of view. The CSR was friendly and helpful as well.

WpgDan · 2005-12-04, 11:09 AM

Same goes for me Guys, I have used about $40 of ppv and have been charged and no credits have showed up on last months Bill nor the Current Bill. they told me it takes 4 to 6 weeks after the ppv date before they will credit the charge.

Lando · 2005-12-31, 10:27 AM

Last day for this promo and I haven't ordered any PPV yet .. can anyone confirm if they actually got the PPV credit ($79 in total from Sunday Ticket)?

ringmaster_2000 · 2005-12-31, 05:33 PM

Quote:

Originally Posted by Lando

Last day for this promo and I haven't ordered any PPV yet .. can anyone confirm if they actually got the PPV credit ($79 in total from Sunday Ticket)?

i ordered stuff in oct got it in nov

2005-11-22, 06:44 PM	#1
shurton Join Date: Aug 2005 Posts: 15	PPV Credit Policy ??? I got the $79 PPV credit from buying Sunday Ticket, and after buying a couple of PPV movies, I was billed for both of them this month. Is this an error?, or does bell credit you the following month?

2005-12-04, 11:09 AM	#7
WpgDan Join Date: Dec 2004 Posts: 329	Same goes for me Guys, I have used about $40 of ppv and have been charged and no credits have showed up on last months Bill nor the Current Bill. they told me it takes 4 to 6 weeks after the ppv date before they will credit the charge. __________________ 6412 Shaw PVR Phase 3, 50" samsung Dlp tv, Oppo 970Hd Dvd Player,Onkyo SR605 Receiver, JBL 5.1 Speakers,40GB PS3

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2005-11-23, 10:57 AM	#2
ranjy Join Date: Jan 2004 Location: YVR Posts: 268	does the credit show up on your bill?

2005-11-23, 05:40 PM	#3
shurton Join Date: Aug 2005 Posts: 15	I was billed for PPV's, and there was no credit. I am wondering if the credit should be there or if the credits are always applied on the following bill.

2005-11-23, 07:25 PM	#4
JohnD508 Join Date: Jun 2005 Posts: 38	Same thing happened to me, But this was w/my Sept bill. Thank you for subscribing to the NFL Sunday Ticket package. You have qualified to receive up to $79 in Pay Per View credits as part of the Early Bird offer. If you purchased an eligible PPV which has not been credited, you will receive the associated credit on your next monthly bill. So I am going to give them till next month to see what they do.

2005-11-23, 08:22 PM	#5
Lando Join Date: Jul 2005 Location: 3o6 Posts: 173	Now I'm scared .. I got that same letter but haven't ordered anything yet because I don't trust Bell.

2005-12-03, 09:28 PM	#6
CougarGuy Join Date: Nov 2003 Posts: 186	I has the same problem so I just called BEV a few minutes ago . . . as an aside . . . I got through in about 30 seconds Anyway, the CSR said that when they setup my Sunday Ticket account, they hadn't updated my account to include the PPV credits. She said that she had to send a memo or letter off to the credit/billing department and that the credit would be applied on a future bill. It sucks that it wasn't applied for the PPV's I have recently purchased, but as long as I get the credit, it's no big deal from my point of view. The CSR was friendly and helpful as well.

2005-12-31, 10:27 AM	#8
Lando Join Date: Jul 2005 Location: 3o6 Posts: 173	Last day for this promo and I haven't ordered any PPV yet .. can anyone confirm if they actually got the PPV credit ($79 in total from Sunday Ticket)?