Fibe Internet Usage ? - Canadian TV, Computing and Home Theatre Forums

locoforhd · 2012-07-09, 10:18 PM

Hi

From Montreal and been looking to change from videotron to Bell. After a few chats with Bell agents, I decided to take the plunge so I could save about 40$ a month using 3 services + get new channnels

So, I'm on the Bell Fibe web site when a window pops up from an agent asking to chat. I accept and tell 'Tommy' that I want to switch to Fibe.

Asks for my address then tells me that Fibe TV is not available. I tell him that it is. He says no, try Satellite TV instead. Finally, I send him the message from Bell web site saying that the service is available at my address and he says, oh, I'm sorry, you are right... and he can help me.. then he drops a bomb..

===========
Tommy: One more news,
Joe: ok
Tommy: The disadvantages of using FIBE TV is.
Tommy: It will reduce your internet usage.
Tommy: Since it is connected to internet.
Tommy: For example if you use it for a hour the usage will be reduced around 100 MB.
Joe: Seriously ? It reduces the usage ?
Joe: That doesn't sound right... why would Bell do that...
Tommy: Yes since it works with internet.
Tommy: But is it not the case with satellite TV,.
=================

First of all, is this true ? Second, the guy then goes on trying to sell me SAT TV instead of Fibe... what the hell ??

So I ask him, if I have 4 terminals, all turned on, does that mean that I'm burning 400 MB of internet usage per hour ??

He doesn't answer me and starts on how great SAT tv is...

Have Bell agents been told to stop the Fibe conversions ? Are they having issues ?

Very strange.. I'm now holding out...

Joe

betterthancable · 2012-07-09, 10:30 PM

The guy you were chatting with is wrong. The Fibe TV VIDEO does NOT count towards your INTERNET usage.

57 · 2012-07-10, 12:01 AM

He was probably trying to advise you that the internet speed can be affected by the number of STB utilized and whether you're watching HD, SD, etc. The number of "streams" used for TV reduces the internet speed, but as mentioned above, doesn't affect the usage cap.

Oh, and welcome back after 5 years.

locoforhd · 2012-07-10, 12:08 PM

You may be right.

I found it strange that he kept pushing SAT TV...

Thanks !

2012-07-09, 10:18 PM	#1
locoforhd Join Date: Apr 2007 Posts: 3	Fibe Internet Usage ? Hi From Montreal and been looking to change from videotron to Bell. After a few chats with Bell agents, I decided to take the plunge so I could save about 40$ a month using 3 services + get new channnels So, I'm on the Bell Fibe web site when a window pops up from an agent asking to chat. I accept and tell 'Tommy' that I want to switch to Fibe. Asks for my address then tells me that Fibe TV is not available. I tell him that it is. He says no, try Satellite TV instead. Finally, I send him the message from Bell web site saying that the service is available at my address and he says, oh, I'm sorry, you are right... and he can help me.. then he drops a bomb.. =========== Tommy: One more news, Joe: ok Tommy: The disadvantages of using FIBE TV is. Tommy: It will reduce your internet usage. Tommy: Since it is connected to internet. Tommy: For example if you use it for a hour the usage will be reduced around 100 MB. Joe: Seriously ? It reduces the usage ? Joe: That doesn't sound right... why would Bell do that... Tommy: Yes since it works with internet. Tommy: But is it not the case with satellite TV,. ================= First of all, is this true ? Second, the guy then goes on trying to sell me SAT TV instead of Fibe... what the hell ?? So I ask him, if I have 4 terminals, all turned on, does that mean that I'm burning 400 MB of internet usage per hour ?? He doesn't answer me and starts on how great SAT tv is... Have Bell agents been told to stop the Fibe conversions ? Are they having issues ? Very strange.. I'm now holding out... Joe

2012-07-09, 10:30 PM	#2
betterthancable Join Date: Apr 2008 Location: Trinidad Posts: 210	The guy you were chatting with is wrong. The Fibe TV VIDEO does NOT count towards your INTERNET usage. Last edited by 57; 2012-07-09 at 11:59 PM. Reason: Odd font removed

2012-07-10, 12:01 AM	#3
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,301	He was probably trying to advise you that the internet speed can be affected by the number of STB utilized and whether you're watching HD, SD, etc. The number of "streams" used for TV reduces the internet speed, but as mentioned above, doesn't affect the usage cap. Oh, and welcome back after 5 years. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2012-07-10, 12:08 PM	#4
locoforhd Join Date: Apr 2007 Posts: 3	You may be right. I found it strange that he kept pushing SAT TV... Thanks ! Last edited by 57; 2012-07-10 at 01:02 PM. Reason: UQR

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