Illico box not recording or able to rewind etc - Canadian TV, Computing and Home Theatre Forums

David Zeno · 2012-03-13, 01:40 PM

Hi guys,

Strange happenings - My Illico box ( the HD PRV ) started acting a bit wonky last night. It would change channels totally fine, but it would not record, nor rewind, pause, stop.

This morning I decided to unplug it, counted to 15 and then plugged it back in again, and that seemed to have fixed it.

Anyone else have this problem ?

Funny thing too, - I have 2 of these units, and for the last 2 weeks, the other one refuses to tape Survivor every Wed night. I had it set to tape every week. Last week 10 minutes before the show was to start, I checked the guide, and the show was not scheduled for recording. How strange is that. Seems to be the only show that refuses to record.

Dave.

57 · 2012-03-13, 05:50 PM

How old is the PVR? Do you have an eHDD (external Hard Disk Drive)? If it's more than a couple of years old, you may be experiencing the start of HDD failure. If you get any other messages or weird noises, that could be it. Do you own or rent?

I can't comment on Survivor other than perhaps to delete the scheduled recording and set a new one.

David Zeno · 2012-03-13, 06:03 PM

Hi 57,

The PVR is about a year old. Hmm not even, it was put in, in October.

No exernal hard drives installed / attached to the PVR.

The unplugging it, seemed to fix the problem, however if it keeps happening I will get it replaced.

Thankfully I RENTED it. Funny thing, the installer from Videotron told me it's a good thing to rent because they have so many problems with these boxes, I shrugged it off at the time, but now I'm very glad I am only renting.

thanks for your help 57.

bergo · 2012-03-14, 11:27 AM

It happens to mine a few times a month. I beleive that it's a bug in the SARA software that occurs after switching application (VOD, etc.). Probably those applications doesn't cleanup after themselves.

Bergo, software specialist

RZrex · 2012-03-15, 02:28 PM

I've had this problem every so often for about the last year. It actually happened again last night. Scheduled recordings wouldn't start, in fact they were not highlighted in that ugly menu anymore, wouldn't take even when pressing the record button. Had to reboot and then I could record again.

Never know when this hits but every month or two I get burned.

BTW I do have an external WD DVR Extender.

I here Bell Fibe knocking at the door!

-r

EnderWiggin · 2012-03-23, 09:46 PM

Quote:

I've had this problem every so often for about the last year.

Me too but it has been quite the last year or so. The solution each time was to reboot the box. I also used to get a lot of random signal loss on my HDTV via the HDMI (only with HD channels) but that has been a lot less too so clearly a firmware update must have improved things.

2012-03-13, 01:40 PM	#1
David Zeno Join Date: Nov 2010 Posts: 39	Illico box not recording or able to rewind etc Hi guys, Strange happenings - My Illico box ( the HD PRV ) started acting a bit wonky last night. It would change channels totally fine, but it would not record, nor rewind, pause, stop. This morning I decided to unplug it, counted to 15 and then plugged it back in again, and that seemed to have fixed it. Anyone else have this problem ? Funny thing too, - I have 2 of these units, and for the last 2 weeks, the other one refuses to tape Survivor every Wed night. I had it set to tape every week. Last week 10 minutes before the show was to start, I checked the guide, and the show was not scheduled for recording. How strange is that. Seems to be the only show that refuses to record. Dave.

2012-03-13, 05:50 PM	#2
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,301	How old is the PVR? Do you have an eHDD (external Hard Disk Drive)? If it's more than a couple of years old, you may be experiencing the start of HDD failure. If you get any other messages or weird noises, that could be it. Do you own or rent? I can't comment on Survivor other than perhaps to delete the scheduled recording and set a new one. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

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2012-03-13, 06:03 PM	#3
David Zeno Join Date: Nov 2010 Posts: 39	Hi 57, The PVR is about a year old. Hmm not even, it was put in, in October. No exernal hard drives installed / attached to the PVR. The unplugging it, seemed to fix the problem, however if it keeps happening I will get it replaced. Thankfully I RENTED it. Funny thing, the installer from Videotron told me it's a good thing to rent because they have so many problems with these boxes, I shrugged it off at the time, but now I'm very glad I am only renting. thanks for your help 57.

2012-03-14, 11:27 AM	#4
bergo Join Date: Dec 2006 Location: Montréal Posts: 18	It happens to mine a few times a month. I beleive that it's a bug in the SARA software that occurs after switching application (VOD, etc.). Probably those applications doesn't cleanup after themselves. Bergo, software specialist

2012-03-15, 02:28 PM	#5
RZrex Rookie Join Date: Jan 2008 Posts: 1	I've had this problem every so often for about the last year. It actually happened again last night. Scheduled recordings wouldn't start, in fact they were not highlighted in that ugly menu anymore, wouldn't take even when pressing the record button. Had to reboot and then I could record again. Never know when this hits but every month or two I get burned. BTW I do have an external WD DVR Extender. I here Bell Fibe knocking at the door! -r