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Old 2012-04-11, 02:50 AM   #1276
GWNorth
 
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As far as I know, recording the show at 7:30 is the only solution right now unless the guide gets updated with the correct game information. You can record the show at 7:30 with 90 min extend to get the first 2 hours, then record the show at 9:30 with 90 min extend for the next 2 hours. At least the game would only be in 2 chunks that way. However, you may want to consider recording even more time in case of overtime. That series may be low scoring and has potential for extra overtime sessions.
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Old 2012-04-11, 12:25 PM   #1277
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Is it also feasible to assume that when/if the guide does get updated then you'll lose the programmed recording all together? Thinking the system will try and record the actual program not the timeslot, so if that program is no longer listed in the guide at the right timeslot to correspond with the hockey…

I’m just speculating here so may be way off base…
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Old 2012-04-11, 12:55 PM   #1278
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I really wish Shaw would make a remote app (like Bell Sat) where we can schedule recordings from our smart phone.
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Old 2012-04-11, 05:11 PM   #1279
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Quote:
Originally Posted by JethroChoiceBro View Post
Is it also feasible to assume that when/if the guide does get updated then you'll lose the programmed recording all together? Thinking the system will try and record the actual program not the timeslot, so if that program is no longer listed in the guide at the right timeslot to correspond with the hockey…
I think that is exactly what will happen. The guide was updated this morning with the correct time slot for the game, and I would bet any recording based on the old programs in that time slot won't happen.

I had set a recording for the generic "NHL Playoffs" program listed on CBC, and once the guide was updated, that scheduled recording disappeared from the system.
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Old 2012-04-12, 12:10 AM   #1280
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sixpac, It's in the works.
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Old 2012-04-12, 08:02 AM   #1281
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nice to know that the gateway is getting an update
Any info on what the update contains
Is the update the cause of the new icons for MC and other channels, because if so can i get the old ones back the white background is just ugly
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Old 2012-04-12, 01:55 PM   #1282
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Quote:
The number '12' does come to mind since it seems to line up nicely with the weekly 'reset'.
No sign of any updates here.
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Old 2012-04-12, 02:12 PM   #1283
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Most likely wont happen until later tonight / tomorrow morning
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Old 2012-04-12, 02:15 PM   #1284
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Like I said, it could take a while to propagate(up to a few days) since they do have a substantial customer base now and the system 'rolls' out the code, I believe. As for the white boxes behind the logos, I noticed that a few weeks ago and wondered what was up. They were there for a few days and then disappeared again on my system so I don't know what the cause would be. I asked about it but didn't get an answer to that question.

I'm not home right now to know what is happening so I'll have to wait until tomorrow night to see if my system got the update or if one was even sent out.
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Old 2012-04-13, 08:33 AM   #1285
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the white back ground is gone now, was there for a day then dissapeared.

A question regarding the area, under dignostics i see a option to change the channel area to Northvan and a few others if i were to do that would that cause a problem? i ask only because the North Van one has the DNU so i figured this might be a shortcut to getting it now

any info on this would be great
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Old 2012-04-13, 10:43 AM   #1286
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That is one of the 'settings' you don't want to touch, ever! If you change it, you can mess things up to the point where you might need to replace your box so don't do it. Just because some other area has DNU doesn't mean you can take advantage of it unless you live in that area.

Now, if you want to physically move your equipment to a different area then that setting would get changed but just changing it yourself after a move wouldn't mean it would work. There are registrations through the system that need to happen and be initiated by a Shaw Tech which is why they are needed for every Gateway installation.
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Old 2012-04-13, 11:03 AM   #1287
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Quote:
There are registrations through the system that need to happen and be initiated by a Shaw Tech which is why they are needed for every Gateway installation.
Indeed. Seems so even when moving the system (Gateway) within the same residence.

After a couple days with the Gateway under my TV in my bedroom/living room I couldn't bare the fan spin up and blinding lights any longer so I mov....banished it to my storage room. (Other end of the house.) Luckily I had had a line strung (though not used.) through there when they first came last year so the tech just split the line and moved the Gateway. I mentioned I was going to do it myself originally but decided he would do a cleaner looking job. He said it wouldn't have worked.

They ended removing the amp and MoCa filter the original tech put in also. Now I just want the fixes we all are waiting for.

Side, off-topic, note:

Now I have a tech coming Monday to determine why my internet is so slow. (3rd tech visit in 2 weeks.) I pay for High-Speed 10 but am lucky if I get 2Mbps lately. Seems to have started around the same time I got the Gateway. Apparently the signal to the modem is "very good" though. *shrug*
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Old 2012-04-13, 12:11 PM   #1288
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No update here in Surrey/Cloverdale... sigh....
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Old 2012-04-13, 12:16 PM   #1289
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None in Nanaimo either, would Shaw send out an update on Friday 13th? Superstitious? Me? Just sayin...Cheers.
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Old 2012-04-13, 01:40 PM   #1290
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I've moved my gateway box around in my house several times without issue. It doesn't know where in the house it is. You just have to make sure your filters are moved accordingly.
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