CLOSED — Shaw Gateway: Code update to iS2 & iS2+ (See final post)

[sibble-comp]

Noticed another thing when deleting groups of shows, not sure if this specifically related to other ongoing recordings or not, though I suspect it is.

Doctor Who was recording 1 episode and had 28 items in the folder, another show I was trying to remove, had something like 79 items.

I tried to delete the Doctor Who folder but nothing happened, it accepted the deletion request, but didn't do anything, I then went to the other folder and started deleting each episode manually until I could get it under 30 and delete the rest in 1 swoop. I got to 31 items and it just wouldn't delete anymore, I tried deleting random episodes which all appeared to be successful, but the number stayed at 31 even though I deleted at least 5 or 6 more episodes. I also at that point tried to delete the entire folder, same as with Doctor Who nothing happened.....

After about 5-10 minutes, this folder finally disappeared as did most of the items in the Doctor Who folder, all that was left was the currently recording show and the one previous to it.

It's odd that it wouldn't let you know it was in process of deleting stuff as it just let me delete over and over again without any errors, but also without any changes to the item counts in the folder.

[sibble-comp]

How are folks dealing with dupes on the Daily Planet show on Discovery Channel?

This is not a gateway problem per se as I experienced this same behaviour with my MythTV box for a number of years which was probably listing related, however I am NOT experiencing this problem anymore, I think I ended setting it to record only at a certain time slot each day.

Actually just checked it's set to record as "Find One Daily" so instead of re-recording the same episode 3 or 4 times in 1 day, it only records a single instance.

I've now set the gateway to record from 4-5pm daily instead under the time slots option, but I am not seeing a "record once daily" option though I have a vague recollection of seeing such at one point.

Also a suggestion for Arris/Shaw (comparison with MythTV here), under Episode Limit, add a user defined amount, as the difference between 20 and unlimited is just too high. Some shows I'd like to keep 30 or 40 episodes.

You can see the kind of recording options we have in MythTV here

http://pdscc.com/troubleshooting2/My...ec%2026-11.JPG

I'm hoping we see some more flexibility like this in both the gateway onscreen recording options and in the upcoming web/smartphone based scheduling....

What's also interesting to me from the deletion point of view is that after setting the show limit to 20 for Daily Planet, the gateway deleted about 113 episodes to get it down to 24 total currently so it obviously is capable of deleting a whole "schwack" of shows at one time, just not interactively.

[sibble-comp]

Actually one feature I'd really like to see is the Time Stretch where you can playback the video either slower or faster than normal and it does pitch adjustment so things don't sound like the chipmunks....

http://www.mythtv.org/wiki/User_Manu...retch_Playback

[Reboot]

Don't know what happened but sometime in the last 4 days half of my recorded programs disappeared. one day my space was 27% used, the next day it was 16% . Anyone else have this happen, most were 1st run shows that I wanted to watch!

[Jetranger]

Hang in there, they will probably show up again all on their own. It's a known issue that thankfully doesn't happen all that often. I believe it is to be addressed in the next full update.

[HiroPro]

WOW crazy issues!

It seems a lot have MoCA communications issues! Is it possible to use the ethernet port on it and not use MoCA? I wonder if it's MoCA filter related. How has the Shaw installers used MoCA filters in your guys deployments?

Here is a great video on MoCA filters and POE.







If the installers don't use the filters properly and the cable isn't good enough you can have serious MoCA communication issues!!!

I'd also check all my f-cons and wall plates. Cables that worked with NTSC/CATV signals/carriers might not work with MoCA. One screwy shorting f-con that had no affect on DOCSIS or QAM can cause major issues for MoCA and due to the networks nature all it takes is one screwy segment or connector!

[HiroPro]

I'd bet money they are placing the POE filter at the pedestal or drop amp. In areas like Calgary it's a green pole/box up to 300' away from your house. This means your MoCA signal is traveling the 50-300' feet to the pedestal/drop amp!

The POE filter should be right at the CP demarc or their basement passives location!

DON'T USE THEM AT THE DROP AMP!!!

You guys with issues I'd get MoCA POE filters and place them on any non MoCA devices including your cable modem and phone E-MTA and any TVs connected to CATV/NTSC for analog television or ANY non Gateway STBs like the Motorolas!!!


All it takes is one device without a POE that's injecting interference to cause major MoCA packet loss and communications issues!

I would filter MoCA at the demarc with a MoCA bonding block and have the RG6 segments for DOCSIS and E-MTA not even carry MoCA signals! As an installer I'd go as far as to pull another RG6 segment to cable modem local to do this... If RF level isn't an issue even though I did that I'd still place MoCA POE filters on ANY non MoCA devices (anything but an Arris Gateway box) connected to my house RG6 cabling!!!

[Jetranger]

Excellent video but it does have one error in it: a MoCA splitter does not have to be at the POE in the home but rather the POE of the 'television cabling system' of the home. Shaw will typically split off both phone and internet before the TV portion and that is the 'demarcation point' where the MoCA filter or MoCA splitter should be placed.

It just makes sense when you think about it and since the video is strictly talking MoCA and not cable internet or phone, they don't differentiate them.

[cavu]

Originally Posted by Reboot

half of my recorded programs disappeared.

Been there. Done that. THREE TIMES!!!! One time I lost 400+ programs.

Disconnect power from everything for a few minutes. Apply power to the gateway. Wait few minutes. Reapply power to your portals. Wait. It may take up to 24hrs to happen but eventually all your programs should magically return.

No-one at Shaw even acknowledges this happens. It seems it takes the system a very long time to "reindex" the hard drive.

[HiroPro]

Jetranger did shaw place POE on your DCX3400 and DCT6412PIII STBs? I'd place POE filters on ANY non MoCA devices! even if they are split before a demarc POE/TV leg of the cabling!

If I get the system in the future it will only be if I can use the ethernet part of it because I don't need MoCA! I bet Shaw in their wisdom have disabled the ethernet PVR sharing ability !?!

If my house had shotty cabling or RG59 I won't even bother with MoCA!

[Reboot]

Originally Posted by cavu

Disconnect power from everything for a few minutes. Apply power to the gateway. Wait few minutes. Reapply power to your portals. Wait. It may take up to 24hrs to happen but eventually all your programs should magically return.

Thanks cavu! As my wife is home and we are both reading books now is a good time for the power cycle.

[Jetranger]

HiroPro, no, there is only one MoCA filter in my installation and it's at the output of the two way splitter that feeds my TVs. The other leg feeds my internet. I used to have Shaw Phone and a three way splitter but both of those went away at the end of the 12 month promotion back in September.

In the initial diagrams and pictures provided by Shaw Champ in the original gateway thread, it shows MoCA filters would be located wherever any non-MoCA equipment would be connected.

By the time they got to me, and it wasn't long after the trial launch started, they had determined the STBs could co-exist with the Gateway and therefore only the one MoCA filter at POE was needed, or at least that is how it was explained to me at the time. It would be interesting to see if placing additional filters on the non-MoCA STBs would have any effect but I don't think Shaw is handing them out upon request.

Additionally, I believe the 'ethernet pvr' ability will happen with the next full code update.

[HiroPro]

I'd place filters on the other STBs anyway...

Hey it's my understanding that the Gateway uses cablecard!

Does this mean shaw will allow cablecard tuners for PCs in the future !?!

[bls]

After all the problems with the pace box that I had and I'm guessing were largly due to it having less memory than later pace boxes (and which shaw refused to swap out with one with more memory) I swapped it for a portal and got the new gateway system which I am very happy with (especially with no longer being limited to just 2 tuners) except for the skip issue. About 25% of the time there's basically no lag at all and it's great, but that only lasts for 10 or so key presses and then it's a pain in the ass having to deal with delay's again that sometimes last long enough to bring up the connection error message.

In my situation the cable from the street connects to a 2 way splitter that feeds my cable modem and a 4 port amp. 3 of the amp ports feed analog channels to regular TV's and the 4th port connects to a MoCA filter attached to a 3 way splitter that connects to my gateway and 2 portals. After reading what HiroPro said about placing MoCA filters on any non MoCA devices, I'm wondering if at least one on the cable modem may help, although it would also be nice to try one on each of the 3 runs to the analog TV's, but I doubt shaw would be willing to provide extra filters to try this and from past experience have little faith most services tech's would even be willing to give this a try.

Anyway, I'm wondering if anyone has had any success using extra filters to improve the delay issue and where they obtained the filters if it did.

[Jetranger]

bls, What good would putting a filter on your modem do? The location of the one you have prevents any MoCA signals from getting to anything else that is connected, that's what they do.

HiroPro, No, the cable cards are married to the Gateway boxes and Shaw will not support them in any other configuration. Also, what's with all your exclamation points(!)?