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Old 2011-09-06, 11:08 PM   #1
split_tail
 
Join Date: Apr 2005
Posts: 3
Default Lost all channels since firmware upgrade

Firmware was apparently upgraded overnight on my DX3200. Now I have zero channels. can't even get through to customer service. Busy signal. Seems to me when I roll out updates for my PC customers, I confirm upgrades before going whole hog. Anyone else having problems?

Alex in Okotoks
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Old 2011-09-06, 11:30 PM   #2
shawguy
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Location: Winnipeg with MTS Ultimate TV, MTS Lightning 10 & VOIP Phone Service.
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Does it show a 0 on the front? If so write down your serial number (starts with an M) and go to activations.shaw.ca and reset your terminal (click the I purchased from Shaw button)
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