Lost all channels since firmware upgrade - Canadian TV, Computing and Home Theatre Forums

split_tail · 2011-09-06, 10:08 PM

Firmware was apparently upgraded overnight on my DX3200. Now I have zero channels. can't even get through to customer service. Busy signal. Seems to me when I roll out updates for my PC customers, I confirm upgrades before going whole hog. Anyone else having problems?

Alex in Okotoks

shawguy · 2011-09-06, 10:30 PM

Does it show a 0 on the front? If so write down your serial number (starts with an M) and go to activations.shaw.ca and reset your terminal (click the I purchased from Shaw button)

2011-09-06, 10:08 PM	#1
split_tail Join Date: Apr 2005 Posts: 3	Lost all channels since firmware upgrade Firmware was apparently upgraded overnight on my DX3200. Now I have zero channels. can't even get through to customer service. Busy signal. Seems to me when I roll out updates for my PC customers, I confirm upgrades before going whole hog. Anyone else having problems? Alex in Okotoks

2011-09-06, 10:30 PM	#2
shawguy Premium Supporter Join Date: May 2003 Location: Winnipeg with Shaw HD, BB20, and Phone. Posts: 3,227	Does it show a 0 on the front? If so write down your serial number (starts with an M) and go to activations.shaw.ca and reset your terminal (click the I purchased from Shaw button) __________________ - My Shaw Phone Review UPDATED - Shaw Gateway, DCT2000HT, DCT2500, DCT700, DCT6200, DCT3416, DCX3200, and DCX3400

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