|2011-05-27, 11:45 AM||#1|
Join Date: Mar 2011
Shaw Motorola DCX3200 audio issue - HELP!
I'm in a tight situation on a job -- I'm hoping someone here might be able to help me out.
I have a small installation at a restaurant where the client has 2 Motorola DCX3200 set top boxes and Shaw service. They wanted to get sound to both the background speakers and the local plasma screens.
I am using the analog audio outputs of the DCX to the background sound system with no issues. However, I am trying to use the coax audio output to the audio video switcher (Xantech). From there, the Xantech sends the audio video over Cat5 to a wall plate where i have a digital to audio converter in-line to the plasma screen -- the video works great but no audio.
I can't seem to get anything out of the DCX coax outputs? I'm wondering if it is an issue with using both the digital and audio outputs or maybe a copy-protect conflict with the digital to audio converter...
Please any guidance or experience would be greatly appriciated.
|2011-05-28, 05:14 PM||#2|
Join Date: Jul 2003
I just went over the user guide from Motorola. Is it possible you've chosen a digital audio format that your switcher won't recognize? Here's the section that caught my attention, waaaay back on Page 37.
|2011-06-01, 11:23 PM||#3|
Join Date: Nov 2009
Not sure if I fully understand, but it sounds like you are trying to feed audio into the plasma TV via the digital-coax output of the DCX? I'm not sure if I've seen a TV with a digital-coax audio input before. Optical output, yes, but not digital input, just analog.
Shaw Employee - Views/opinions are my own and not a reflection of my employer