What to do with 3100 and 5900 receivers? - Canadian TV, Computing and Home Theatre Forums

JugglingReferee · 2011-04-05, 07:51 PM

Some time ago, I came across (2) 3100 receivers, and (1) 5900 receiver.

I have no idea what I can do with them. Should I give them back to Bell ExpressVu?

I have Rogers cable at home.

jdevlin · 2011-04-05, 08:21 PM

Are they rental units? Are they units you owned? If owned units you could sell them. May not get much for the 3100 but the 5900 might get something.

Pinza · 2011-04-05, 09:29 PM

Value would also depend of the Smart Cards being current.

JugglingReferee · 2011-04-06, 03:46 PM

Turns out they were rented.

They came to me through a 3rd party, which makes me the 4th party. I'm going to try to get in touch with the original owner by backtracking.

ScaryBob · 2011-04-06, 03:53 PM

I would just ask Bell for return packaging and send the receivers to them. Bell is the owner so giving them to anyone else doesn't make sense. Alternately, you might just leave them at a Bell store if there is one nearby.

JugglingReferee · 2011-04-06, 03:59 PM

I thought about that, but truthfully, I don't trust Bell as far as I can throw them.

My interpretation of due diligence is to give the original renter a chance to deal with their outstanding account. Keeping me in the loop doesn't serve any purpose, afaiac.

ScaryBob · 2011-04-06, 04:11 PM

The shipping labels provided by Bell have a tracking number so that provides proof of receipt. I would never ship anything that expensive without tracking.

JugglingReferee · 2011-04-06, 05:15 PM

It's not so much the shipping. I left Bell home phone because of billing errors. I don't have confidence that they'll apply the credit to the proper account.

If I can get hold of the original owners, then they will know that the credit has been applied.

Pinza · 2011-04-06, 07:01 PM

Just so you follow the way Bell TV are running the returns of Rentals, they wil issue the Receivers to a Company to try to recover the receivers from the address they were rented at. If they have moved, Bell will proceed to send the account to a collection agency.

If they find the customer home, the receivers are taken, a receipt is issued and the collection agency is not involved.

The costs involved for none return are high, Bell change the full landed cost of a receiver, I can't remember all the charges but I seem to recall that a 9200/9242/9241 is about $848.00.

jdevlin · 2011-04-06, 07:41 PM

I have not had to return anything to Bell but if they are like Cogeco the customer was charged within 30 days of the receivers not being returned. Since you have had them for 'some time' the customer has probably already paid for them or has skipped out on Bell. I would just return them to Bell anonymously. If you wanted to get sticky they could charge you with possession of stolen properly.

Installer · 2011-04-06, 08:13 PM

seems a little funny....why would they activate a "missing" or stolen receiver?
as far as bell is concerned they must be your receivers? if you bought them..sell them...if you rented them return them, or you may be stuck with a bill. the "origanal" owner has already been dealt with or the receivers would not have been activated.

Pinza · 2011-04-06, 09:29 PM

The OP never said they were activated, in fact he even says he has Rogers Cable.....

Installer · 2011-04-07, 06:19 AM

lol....good point!!

JugglingReferee · 2011-04-07, 07:45 AM

@ jdevlin: Stolen property LOL. Maybe I should lawyer up and hit the gym, ????? and then profit.

2011-04-05, 07:51 PM	#1
JugglingReferee Join Date: Jan 2009 Posts: 142	What to do with 3100 and 5900 receivers? Some time ago, I came across (2) 3100 receivers, and (1) 5900 receiver. I have no idea what I can do with them. Should I give them back to Bell ExpressVu? I have Rogers cable at home.

2011-04-06, 03:53 PM	#5
ScaryBob Veteran Join Date: Feb 2009 Location: The Dandelion City Posts: 7,133	I would just ask Bell for return packaging and send the receivers to them. Bell is the owner so giving them to anyone else doesn't make sense. Alternately, you might just leave them at a Bell store if there is one nearby. __________________ At 20 I had a good mind. At 40 I had money. At 60 I've lost my mind and my money. Oh, to be 20 again. --Scary

2011-04-06, 04:11 PM	#7
ScaryBob Veteran Join Date: Feb 2009 Location: The Dandelion City Posts: 7,133	The shipping labels provided by Bell have a tracking number so that provides proof of receipt. I would never ship anything that expensive without tracking. __________________ At 20 I had a good mind. At 40 I had money. At 60 I've lost my mind and my money. Oh, to be 20 again. --Scary

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2011-04-05, 08:21 PM	#2
jdevlin Join Date: Nov 2009 Location: Wainfleet Posts: 496	Are they rental units? Are they units you owned? If owned units you could sell them. May not get much for the 3100 but the 5900 might get something.

2011-04-05, 09:29 PM	#3
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,685	Value would also depend of the Smart Cards being current.

2011-04-06, 03:46 PM	#4
JugglingReferee Join Date: Jan 2009 Posts: 142	Turns out they were rented. They came to me through a 3rd party, which makes me the 4th party. I'm going to try to get in touch with the original owner by backtracking.

2011-04-06, 03:59 PM	#6
JugglingReferee Join Date: Jan 2009 Posts: 142	I thought about that, but truthfully, I don't trust Bell as far as I can throw them. My interpretation of due diligence is to give the original renter a chance to deal with their outstanding account. Keeping me in the loop doesn't serve any purpose, afaiac.

2011-04-06, 05:15 PM	#8
JugglingReferee Join Date: Jan 2009 Posts: 142	It's not so much the shipping. I left Bell home phone because of billing errors. I don't have confidence that they'll apply the credit to the proper account. If I can get hold of the original owners, then they will know that the credit has been applied.

2011-04-06, 07:01 PM	#9
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,685	Just so you follow the way Bell TV are running the returns of Rentals, they wil issue the Receivers to a Company to try to recover the receivers from the address they were rented at. If they have moved, Bell will proceed to send the account to a collection agency. If they find the customer home, the receivers are taken, a receipt is issued and the collection agency is not involved. The costs involved for none return are high, Bell change the full landed cost of a receiver, I can't remember all the charges but I seem to recall that a 9200/9242/9241 is about $848.00.

2011-04-06, 07:41 PM	#10
jdevlin Join Date: Nov 2009 Location: Wainfleet Posts: 496	I have not had to return anything to Bell but if they are like Cogeco the customer was charged within 30 days of the receivers not being returned. Since you have had them for 'some time' the customer has probably already paid for them or has skipped out on Bell. I would just return them to Bell anonymously. If you wanted to get sticky they could charge you with possession of stolen properly.

2011-04-06, 08:13 PM	#11
Installer Join Date: Mar 2011 Posts: 292	seems a little funny....why would they activate a "missing" or stolen receiver? as far as bell is concerned they must be your receivers? if you bought them..sell them...if you rented them return them, or you may be stuck with a bill. the "origanal" owner has already been dealt with or the receivers would not have been activated.

2011-04-06, 09:29 PM	#12
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,685	The OP never said they were activated, in fact he even says he has Rogers Cable.....

2011-04-07, 06:19 AM	#13
Installer Join Date: Mar 2011 Posts: 292	lol....good point!!

2011-04-07, 07:45 AM	#14
JugglingReferee Join Date: Jan 2009 Posts: 142	@ jdevlin: Stolen property LOL. Maybe I should lawyer up and hit the gym, ????? and then profit.