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Old 2011-01-25, 09:25 PM   #76
NinjaActionJeans
 
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I called to Cancel Today. I just can't believe they can't give me access to an Internet IP address. I'm not interested in being behind this Actiontek POS.

CSR told me to wait until the installer shows up as he might have options for me like running a second line for internet. I tentiveily agreed for now.

WireMonkey if you could chime in here that would be great,
Is there any chance that this installer can do anything for me or is it just a waste of eveyones time? I'd just assume cancel to aviod that.
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Old 2011-01-25, 09:44 PM   #77
digao
 
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Quote:
so i wouldnt be able to connect any ethernet device(either than the PVR) to the actiontec if I do the setup like DannyCalgary
You will be able to connect any device just fine. It will receive an IP from the Actiontec (192.168.1.X)
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Old 2011-01-25, 09:51 PM   #78
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Ninja, I'm not sure if I understand what's your concern.
You will have to use the Actiontec as your router, but if you have your own router you can share a range of IPs and things will work just fine.

This is the best internet connection I've ever had. It blows Shaw out of the water as far as speed goes (at least the compared to what I can get from Shaw) and it not metered, which is a big plus for me.
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Old 2011-01-25, 10:23 PM   #79
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I'm in the same boat as Ninja. I was going to cancel the install to but will wait and see what the installer can do. I did request the ALU on my order sheet so maybe I might get lucky
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Old 2011-01-25, 10:36 PM   #80
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I tested Double Nat Today On my Shaw Connection. My VPN server does not work in this configuration. This is a showstopper for me. That is my concern.
Plus Double Nat is just not the way to setup a network. Theres lots of reasons why not to do this. Telus has alway had a solution for these users until now.
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Old 2011-01-26, 12:34 AM   #81
skorpien
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Quote:
Originally Posted by digao View Post
You will be able to connect any device just fine. It will receive an IP from the Actiontec (192.168.1.X)
digao, I just wanted to add that any devices connected to the DMZed router will not be able to communicate with devices connected directly to the Actiontec with the double NATed configuration. That's the advantage to setting the secondary router to either distribute a range of IP addresses or as a bridge.
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Old 2011-01-26, 01:34 AM   #82
jammin825
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Folks, I don't post often so mostly lurking but I thought I would share my experience. After a couple of weeks of tinkering, I finally have the setup I wanted. Like most people, I wanted to have my wireless router N (odd name Trendnet) working with the Actiontec. After searching through pages of info, I forget where I came across the solution but all is working now.

I am not a network expert in any means but I know just enough to tinker. First, I connected my own router only (not the Actiontec) Then, I logged into my router and disabled DCHP. Also disabled UPnP. Then, I set a LAN address separate from router and Actiontec. Finally, I put the unit in static mode. Then, I connected the Actiontec connection into one of my LAN ports. Once that is complete, I cannot gain access to my old router unless I remove the Actiontec connection. However, I enabled DCHP, UPNP and wireless on the Actiontec. Note, I do not make any connection to any of the WAN ports. Of course, was not as simple as above as it took many tries and combos.

I should also note, I also enabled wireless on my Trendnet router at one point but you need to make sure the wireless bands do not interfere by manually selecting channel for each router. I selected 1 and 11 to be safe. But I found by using one wireless connection, it would be more stable so I am just using the Actiontec.

Moral of the story is that all is working great now. Max connections I have are 2 cable boxes, WD Live, PS3, Blackberry Wifi and 2 x Laptops. Even the network shares work through WD Live and PS3 using PS3 Media Server. Very happy with Telus now.
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Old 2011-01-26, 09:56 AM   #83
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@Ninja

I don't like the double NAT either. That's why I'm suggesting people to share a range of IPs and keep a single NAT. I have this configuration and I use my VPN without a single glitch.
But, to answer your other question, I was able to connect my VPN just fine while double NATed. It should work just fine as long as you put your second router in Actiontec's DMZ.
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Old 2011-01-26, 10:02 AM   #84
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@jammin825

I can't understand why would you do that. By your description, you would be better off simply removing your trendnet from your setup. At the end of the day, what are you using it for?

Also, having a router between your actiontec and the internet doesn't sound like a great idea to me.

If you want to use the trendnet for some specific reason, set it for bridge mode or to distribute a range of IPs, if you have this option, and you will have a much better solution.
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Old 2011-01-26, 11:37 AM   #85
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What r u using for VPN. I had no trouble getting out with a client. Its when u have the server behind double Nat that I ran into trouble and yes i had the router in the DMZ of the 1st nat device.

I use DD-WRT router with a built in PPTP server and Open-VPN server, neither would work.

I use my Home network as a test bed for implementations at client sites. Double Nat no good for me.

Ya ya i know what Telus will say, i should be using business internet yadda yadda.

Works great on my Shaw Nitro Connection......guess i'll have to keep it. Its been great anyway, I just want to Switch to make a statement to them about UBB. In actual fact i rarely even go over my limit, but i'm still against ubb.

Does Optik TV require that I subscribe to internet with telus? If not perhaps i'll just get the TV only.
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Old 2011-01-26, 12:58 PM   #86
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I think you can get TV without internet, just not the other way around.
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Old 2011-01-26, 02:49 PM   #87
rmhome
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Quote:
Originally Posted by Wiremonkey View Post
You will still get VDSL2 rates on copper, as long as you are within the technical specs to attain them (distance from the port). Fiber is not required for VDSL2 Optik rates.

The Actiontec can’t be used in bridged mode.

You don't need to purchase anything. To avoid DHCP or NAT type of IP conflicts just reset the address range of your router to 172.16.0.0 range and you can plug it right into the Actiontec without any conflicts.

After resetting the address range on your router plug it into a LAN port, on the Actiontec, not the WAN port. Now go into the Actiontec (192.168.1.254 username admin/password telus) and set your router to DMZ mode in the Actiontec so the Actiontec’s firewall will not interfere with your routers network activities, you may also want to turn off the Actiontec's wifi while your in there since you will probably want to use your routers wifi as well.

Doing this will in effect make it so that you are using the VDSL2 modem in the Actiontec, but using your router for your PCs and other network equipment such as game consoles etc. The Optik TV is running on the Actiontec and gets all the advantages of the QOS that is built into the Actiontec, but doesn't have to run your network traffic other than to route it to your router past the modem, and having your router completely outside the NAT zone of the Actiontec. Hope this helps.



- another TELUS tech
Hey Wiremonkey...

Would I basically follow the same steps you have outlined here for my setup? I just received a V1000H after signing up for Telus Internet. (Note: I DO NOT have TV or Phone, only Internet) I want to use the V1000H exclusively as a modem and have my Airport Extreme Base Station (AEBS) broadcast the wireless signal for my three laptops to connect to.

Do I do anything different considering i don't have to worry about Optik TV? I called Telus yesterday and the tech said this wasn't possible but the way you describe it, this is exactly what i need to configure so i don't lose my back up drive and Network storage attached to my AEBS.

Note: I have read through the whole thread and noticed a few things that i may need to address. First is that others with Airports have had to install this "Switch" which i have no idea what that is..... Second, Im starting to think that there is no reason for me to have the V1000H in the first place. Even those people that have the "switch", they seem to only need it when they have a STB in the mix. I was given this router, again, when i only have Internet service and No Optik TV.... I'm starting to think it would be easier for me to just get a Thompson Speedtouch or something comparable that Telus offers.

Last edited by rmhome; 2011-01-26 at 03:09 PM. Reason: Additonal Info read in this thread.
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Old 2011-01-26, 07:30 PM   #88
LittleTea
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Default unable to use my old router as extender/switch

Hi all, I am a new member here. Let me apologize if this topic has been covered as search did not show otherwise.

I am a new Optik customer from shaw, I am happy with the service I am getting. But not utilizing my old router kinda bugs me, I thought I could use it as a range extender/switch on top of the Actiontec.

The telus technician ran the signal into my coax cable and had it go through the house. I was able to have coax-switch-ethernet in two places in the house.

One of which connects to my ps3, I have been able to get the speed promised, but when today I decided to plug the cable to my Linksys WRT350N running DD-WRT, the computer could not access the internet (there is IP). When removing the router and having the cable directly connect to the PC I get internet again.

Is this even supported? Ultimately I am looking to turn my old linksys into an extender, while also opening up additional ethernet ports for my future media PCs, there is only 1 at the moment and that is for the PS3.

Thanks in advance.
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Old 2011-01-26, 10:50 PM   #89
digao
 
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LittleTea,

If you want to use the 350 as a repeater, you have two options: Set it as an access point if you have a wired connection available to it (which looks like you have) or use it as a repeater bridge if you don't have a wired connection to the actiontec and wants to extend the wireless network wirelessly.

There's a tutorial here for AP:
http://www.dd-wrt.com/wiki/index.php...s_Access_Point

And one here for repeater bridge:
http://www.dd-wrt.com/wiki/index.php/Repeater_Bridge

With both option you will use the actiontec as the router (controlling DHCP and NAT) and extend your wireless network using your 350N with DD-WRT.

Good luck.

Rod
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Old 2011-01-26, 11:05 PM   #90
digao
 
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@rmhome

Your best option is to connect a ethernet cable from the Actiontec into your AEBS and choose the option to distribute a range of IPs. This way you will be able to use your printer and Hard Drives just fine.

Here's how:

Access your AEBS, choose manual setup.

Select Internet and set the follow parameters:

-> Internet Connection
Connect Using: Ethernet
Connection Sharing: Distribute a range of IP Addresses

-> TCP/IP
Configure IPv4: Manually
IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
Router Address: 192.168.1.254
DNS Servers: 8.8.8.8 - 8.8.4.4 (those are from google, you can use others)

-> DHCP
DHCP Beginning Address: 192.168.1.200
DHCP Beginning Address: 192.168.1.250
(optionally you can choose a different range or assign static IPs)

Update the AEBS and you're good to go.

You don't need any switches at all. I have my AirPort Extreme connected directly to one of the Actiontec ports.

I recommend accessing the Actiontec and disabling the wireless network since you're not planning to use it.

Rod
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