Telus TV Actiontec router questions - Page 4 - Canadian TV, Computing and Home Theatre Forums

DannyCalgary · 2011-01-20, 12:20 PM

So Wiremonkey, if I called up Telus and asked for a standalone DSL modem do you think they would give it to me if I explained that I would like to monitor my home's local network better? Coming from Shaw using my Linksys 610N with dd-wrt to the Actiontec has kind of bothered me for the past week (just got everything installed Friday and didn't think to ask for the second modem until a few days ago). Also at memoryexpress there is an ADSL2+ dlink modem, would that work other than I can't get VDSL2 speeds? I am still only on the 15Mb profile regardless.

Wiremonkey · 2011-01-20, 10:45 PM

No TELUS will not provide a VDSL2 modem to go infront of the Actiontec. You must plug you router (if you would rather use it) into the Actiontec. Using a modem into a switch infront of the Actiontec and then adding your router to the switch defeats the Optik QoS and could result in your TV freezing or behaving in an otherwise unsatisfactory manner. This is therefore no longer supported. It was with the old Minerva product but that was as different from Optik as a pig is from a eagle.

- another TELUS tech

srankin · 2011-01-21, 12:28 AM

Well knowing that makes this entire rig completely useless for us. My only way around it then is to have Internet provided by someone else which kinda defeats the purpose of having Telus TV. Might as well go back to Bell with Shaw internet.

DannyCalgary · 2011-01-21, 11:17 AM

Yea this is pretty unfortunate. My script that I wrote only logs bandwidth and usage through the WAN port and it sounds as if I put the router on the actiontec, it would just work as a switch + wireless access point. Correct me if I'm wrong though and I'm able to plug an ethernet from the Actiontec to the WAN port on my router.

White Out · 2011-01-21, 08:23 PM

wiremonkey can i use the actiontec strictly as a vdsl2 modem? like turn off all routing options?

edit: also, if i decide to cancel the service in the future can i use the actiontec as a regular adsl modem/router like previous gateways??

double edit: this optik tv service blows show out of the water

hespeler · 2011-01-21, 09:08 PM

good questions whiteout. I want to know the answers to those questions too

Wiremonkey · 2011-01-22, 12:37 AM

Nope, can't separate the modem from the router, you can use the Actiontec as a stand alone router by connecting it to a modem with the WAN port, but NOT for Optik, that's not supported.

Default modem/router for all Optik installs is now the Actiontec. Thats what is on every order I get now. No more D-link/ALU.

The Actiontec is only for Optik, cancel Optik, loose the Actiontec, I would imagine. Never seen it done though so couldn't say. Actiontec's only been out since Nov.

- another TELUS tech

hespeler · 2011-01-22, 01:21 PM

might have to cancel my Optik installation then. Dont really like the modem/router all-in-one.

White Out · 2011-01-22, 01:41 PM

Quote:

Originally Posted by hespeler

might have to cancel my Optik installation then. Dont really like the modem/router all-in-one.

i wouldnt let that deter you. the actiontec is a better wireless router than my old dir 655

hespeler · 2011-01-22, 05:32 PM

the thing is that i have a thomson speedtouch connected to my Linksys wifi router and then I have two bridged mode routers connected to my Linksys spreadout in the house and its working great. Not sure how I would setup my network if I get the Actiontec

akwok · 2011-01-22, 06:13 PM

I don't really understand what the big deal is with using the Actiontec alongside your own router; I use a WNDR3700 with its DHCP giving out IPs on a different subnet (192.168.0.x). All that's required is that you connect a port on the Actiontec to the the WAN port on your router (give the router a specific WAN IP, e.g. 192.168.1.1, instead of requesting an address from the Actiontec), and DMZ your router.

Unless you /must/ have your subnet as 192.168.1.x (which would result in DHCP conflicts with the Actiontec), there's really no difference -- at least for my uses -- in using a switch + discrete modem. My setup is exactly the same as it was when I was with Shaw (modem feeding directly into the WAN port of my router).

hespeler · 2011-01-23, 01:26 AM

wouldnt that leave your network unprotected?

Is there a tutorial on how to set this up?

Thanks!

DannyCalgary · 2011-01-23, 11:41 AM

It wouldn't leave it unprotected because the NAT/firewall on your second router will take care of that.

DannyCalgary · 2011-01-23, 12:46 PM

Alright so I'm trying out what was suggested a view posts back. I have my personal router set to 192.168.0.x. I plugged a cable from the WAN on my router to the LAN on my actiontec and it was assigned an IP like 192.168.1.85. Everything is working fine so far. I set up DMZ as that IP that the router was assigned, but I realized I may be stuck for doing certain things.

For example, how would I set up port forwarding on the Actiontec for say remote connections (port 3389). I haven't tried but I dont think I can say forward connections from the Actiontec to an internal IP on my other subnet (192.168.0.x). Any ideas on how/if this should/could work?

Thanks

DannyCalgary · 2011-01-23, 01:14 PM

Disregard my last post, I figured it out, too early in the morning for me with no caffeine

.

2011-01-21, 08:23 PM	#50
White Out Rookie Join Date: Jan 2011 Posts: 24	wiremonkey can i use the actiontec strictly as a vdsl2 modem? like turn off all routing options? edit: also, if i decide to cancel the service in the future can i use the actiontec as a regular adsl modem/router like previous gateways?? double edit: this optik tv service blows show out of the water Last edited by White Out; 2011-01-21 at 10:41 PM.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

2011-01-20, 12:20 PM	#46
DannyCalgary Rookie Join Date: Jan 2011 Posts: 19	So Wiremonkey, if I called up Telus and asked for a standalone DSL modem do you think they would give it to me if I explained that I would like to monitor my home's local network better? Coming from Shaw using my Linksys 610N with dd-wrt to the Actiontec has kind of bothered me for the past week (just got everything installed Friday and didn't think to ask for the second modem until a few days ago). Also at memoryexpress there is an ADSL2+ dlink modem, would that work other than I can't get VDSL2 speeds? I am still only on the 15Mb profile regardless.

2011-01-20, 10:45 PM	#47
Wiremonkey Join Date: Oct 2010 Location: TELUS tech in the Fraser Valley, B.C. Posts: 548	No TELUS will not provide a VDSL2 modem to go infront of the Actiontec. You must plug you router (if you would rather use it) into the Actiontec. Using a modem into a switch infront of the Actiontec and then adding your router to the switch defeats the Optik QoS and could result in your TV freezing or behaving in an otherwise unsatisfactory manner. This is therefore no longer supported. It was with the old Minerva product but that was as different from Optik as a pig is from a eagle. - another TELUS tech

2011-01-21, 12:28 AM	#48
srankin Rookie Join Date: Jan 2011 Posts: 6	Well knowing that makes this entire rig completely useless for us. My only way around it then is to have Internet provided by someone else which kinda defeats the purpose of having Telus TV. Might as well go back to Bell with Shaw internet.

2011-01-21, 11:17 AM	#49
DannyCalgary Rookie Join Date: Jan 2011 Posts: 19	Yea this is pretty unfortunate. My script that I wrote only logs bandwidth and usage through the WAN port and it sounds as if I put the router on the actiontec, it would just work as a switch + wireless access point. Correct me if I'm wrong though and I'm able to plug an ethernet from the Actiontec to the WAN port on my router.

2011-01-21, 09:08 PM	#51
hespeler Join Date: Jan 2011 Posts: 31	good questions whiteout. I want to know the answers to those questions too

2011-01-22, 12:37 AM	#52
Wiremonkey Join Date: Oct 2010 Location: TELUS tech in the Fraser Valley, B.C. Posts: 548	Nope, can't separate the modem from the router, you can use the Actiontec as a stand alone router by connecting it to a modem with the WAN port, but NOT for Optik, that's not supported. Default modem/router for all Optik installs is now the Actiontec. Thats what is on every order I get now. No more D-link/ALU. The Actiontec is only for Optik, cancel Optik, loose the Actiontec, I would imagine. Never seen it done though so couldn't say. Actiontec's only been out since Nov. - another TELUS tech

2011-01-22, 01:21 PM	#53
hespeler Join Date: Jan 2011 Posts: 31	might have to cancel my Optik installation then. Dont really like the modem/router all-in-one.

2011-01-22, 05:32 PM	#55
hespeler Join Date: Jan 2011 Posts: 31	the thing is that i have a thomson speedtouch connected to my Linksys wifi router and then I have two bridged mode routers connected to my Linksys spreadout in the house and its working great. Not sure how I would setup my network if I get the Actiontec

2011-01-22, 06:13 PM	#56
akwok Rookie Join Date: Dec 2009 Posts: 15	I don't really understand what the big deal is with using the Actiontec alongside your own router; I use a WNDR3700 with its DHCP giving out IPs on a different subnet (192.168.0.x). All that's required is that you connect a port on the Actiontec to the the WAN port on your router (give the router a specific WAN IP, e.g. 192.168.1.1, instead of requesting an address from the Actiontec), and DMZ your router. Unless you /must/ have your subnet as 192.168.1.x (which would result in DHCP conflicts with the Actiontec), there's really no difference -- at least for my uses -- in using a switch + discrete modem. My setup is exactly the same as it was when I was with Shaw (modem feeding directly into the WAN port of my router).

2011-01-23, 01:26 AM	#57
hespeler Join Date: Jan 2011 Posts: 31	wouldnt that leave your network unprotected? Is there a tutorial on how to set this up? Thanks!

2011-01-23, 11:41 AM	#58
DannyCalgary Rookie Join Date: Jan 2011 Posts: 19	It wouldn't leave it unprotected because the NAT/firewall on your second router will take care of that.

2011-01-23, 12:46 PM	#59
DannyCalgary Rookie Join Date: Jan 2011 Posts: 19	Alright so I'm trying out what was suggested a view posts back. I have my personal router set to 192.168.0.x. I plugged a cable from the WAN on my router to the LAN on my actiontec and it was assigned an IP like 192.168.1.85. Everything is working fine so far. I set up DMZ as that IP that the router was assigned, but I realized I may be stuck for doing certain things. For example, how would I set up port forwarding on the Actiontec for say remote connections (port 3389). I haven't tried but I dont think I can say forward connections from the Actiontec to an internal IP on my other subnet (192.168.0.x). Any ideas on how/if this should/could work? Thanks

2011-01-23, 01:14 PM	#60
DannyCalgary Rookie Join Date: Jan 2011 Posts: 19	Disregard my last post, I figured it out, too early in the morning for me with no caffeine .