Shaw Direct HDDSR 605 Owners Discussion thread for owners ONLY! - Page 4 - Canadian TV, Computing and Home Theatre Forums

TJ77 · 2011-01-10, 08:14 PM

Where in the specs did it say the 605 was EHD capable? The specs provided by Best Buy?

Anyway, the answer to your question is that EHD will probably be available, but your guess is as good as mine.

gzink · 2011-01-11, 04:50 AM

Best buy specs

# Digital Video Recording Capable
Yes

Yuk! Yuk!

hiljoball · 2011-01-13, 11:05 AM

In post 35, SD 630 Support wrote in part:

Both #1 and #2 will set a recurring, program-based reminder. This means that when you're watching TV, each time an episode airs you will see the "!" sign appear in the top right-hand corner of the screen.

Because the system is now program-based (instead of time-based), recurring auto-tunes no longer make sense. A recurring auto-tune expects that you're using a VCR type device to record at a specific time

These are based on assumptions about viewer practice that are not correct.

For example, we want to watch Jeopardy every day on the Halifax channel. But we may not be sitting in front of the TV to see the 'reminder'. Suddenly we 'remember' that Jeopardy has not started, and we have now missed part of the program. Did not have this problem with the auto switch on our 505.

And it is not correct to assume that we want to use the timer to record on a VCR. We use the reminders to set up our viewing schedule.

To us , auto switch makes perfect sense. Some evenings there are several weekly recurring programs that we want to watch but they overlap. So we use time shifting to watch the programs in a specific order. Again, on the 505 this was easy. Now it is gone, and we have to do far more daily manual intervention.

Yes, some features of the 605 are nice, but in some ways it is a giant step backward.

John

hiljoball · 2011-01-13, 11:16 AM

I have found a bug in the 605 that causes it to crash. Has anyone else found this one?

We have a custom favorites list called 'OURS'. It is quite large.

If I select the FAV to OURS, and hit GUIDE, I see our list.

Now I select FAV and set it to ALL Channels, hit Go Back (to save this setting), and now hit GUIDE again, the guide display contains overlapped characters and the 605 locks up and goes into auto reboot.

It looks like a memory management/memory overlap issue. I will call it in to tech support.

John

MSM · 2011-01-13, 01:01 PM

Yes, I've seen this problem (on a 630). You will notice that the bad display and reboot only occurs on the ALL channels list, not on the FAV. The scrambled display usually occurs when you scroll through the ALL list. Also, I have defined four or five (depends on whether NFL Sunday Ticket is on) active Favorites lists, and NEVER have had a problem switching between them - only when going back to the ALL list.

By the way, you can switch between lists while in the Guide by pushing the Options button, selecting the new list, and pushing the Return button. The Guide is repopulated (3 to 4 seconds delay) and displays the new list.

QCK · 2011-01-13, 04:03 PM

Quote:

Originally Posted by hiljoball

I have found a bug in the 605 that causes it to crash. Has anyone else found this one?

We have a custom favorites list called 'OURS'. It is quite large.

If I select the FAV to OURS, and hit GUIDE, I see our list.

Now I select FAV and set it to ALL Channels, hit Go Back (to save this setting), and now hit GUIDE again, the guide display contains overlapped characters and the 605 locks up and goes into auto reboot.

It looks like a memory management/memory overlap issue. I will call it in to tech support.

John

Yes, it happens all the time on my 630s.

It is just bad code that is not handling the guide data properly, the problem is who knows when it will be fixed...

The one good think is that it is easily repeatable so the coders have no reason not to be able to see it and resolve it.

jbdb · 2011-01-16, 12:52 PM

The guide on the receiver seems to have frozen. I can see all of the program data up until 7:00 PM on 24 Jan. 2011, but after that, it just shows NO DATA. Today is 16 Jan. and the guide is supposed to show to at least 29 Jan. I have done a front panel reset, and it didn't fix it. I disconnected the power and coax for 2 minutes and it didn't fix it. I called Shaw and the tech had me go into the diagnostics and reset the guide information, and this didn't fix it either. It took me some time to convince the tech that this was actually happening. Has anyone else noticed this problem? Since Shaw doesn't seem to be able to help me, does anyone have a fix? I first noticed this problem on 11 Jan. and it has been stuck on 24 Jan. since then.

GaryE · 2011-01-16, 04:00 PM

Everyone with the 600 series is having this issue. I would imagine it will be corrected by tomorrow when the real staff gets back to work.

jbdb · 2011-01-16, 04:31 PM

Thanks for this info.

MSM · 2011-01-16, 09:07 PM

Re post # 50:

I have an error in the post I made in # 50. Yesterday, I noticed that the guide got corrupted after switching from one custom favorites list to another custom favorites list and scrolling through the entries. So, I was wrong to state that it only happens when switching back to the ALL channels list! Sorry.

dns2 · 2011-01-30, 03:08 PM

Quote:

Originally Posted by MSM

Both machines (605 or 630) draw the same power whether on or off. The 605 should draw less than the 630 since there's no hard drive to spin - but I expect the difference is negligible.

Good luck on getting measurements.

OK actual wattage measurements via Kill-a-watt meter for the 605 is 15 watts on and 15 watts off !

The activations people said the recovery time from no power to powered up should be 6 minutes or less.

This unit will be put on a timer for sure !

dns2

SD 630 Support · 2011-01-31, 12:02 PM

Hi dns2,

If power is frequently being cut to the receiver, you may notice the following anomalies:

New Guide data is downloaded and processed each morning. If the unit is not connected, this will not occur until it is reconnected. Slower performance may be noticed while this is occurring.
Given the dependencies and logic built into the Guide backup, if the unit is frequently unplugged it will eventually stop backing up the Guide altogether. You will be reloading Guide from scratch each time the unit is plugged in.
As a result of the above, you'll have lots of missing program details. You'll be able to watch TV with 1 minute and access the Guide within ~6 minutes, but will probably have mostly "No Data" blocks until the Guide reloads.
The unit may lose authorization every few weeks, requiring a Refresh Signal to be sent to restore programming (this is because the receiver was not connected when updated keys were sent out)

dns2 · 2011-01-31, 12:48 PM

Wow thanks - didn't know that !

I will leave them plugged in after all.

dns2

moodie · 2011-01-31, 01:01 PM

With the 505 I used the coax out from the receiver to distribute the same signal to other TV's in the house. With the 605 there is no coax out so what is the best solution to distribute to the other TV's.

Jables · 2011-01-31, 01:51 PM

^^^
Easiest thing to do would be to just use an old VCR to take the composite video output of the 605 and convert to coax out. Just leave the VCR set to 'Line In' and your setup would work exactly the same as before.

2011-01-13, 11:16 AM	#49
hiljoball Join Date: Nov 2010 Posts: 32	found a bug in the 605 code I have found a bug in the 605 that causes it to crash. Has anyone else found this one? We have a custom favorites list called 'OURS'. It is quite large. If I select the FAV to OURS, and hit GUIDE, I see our list. Now I select FAV and set it to ALL Channels, hit Go Back (to save this setting), and now hit GUIDE again, the guide display contains overlapped characters and the 605 locks up and goes into auto reboot. It looks like a memory management/memory overlap issue. I will call it in to tech support. John

2011-01-13, 01:01 PM	#50
MSM Join Date: May 2005 Location: Ottawa Posts: 168	Yes, I've seen this problem (on a 630). You will notice that the bad display and reboot only occurs on the ALL channels list, not on the FAV. The scrambled display usually occurs when you scroll through the ALL list. Also, I have defined four or five (depends on whether NFL Sunday Ticket is on) active Favorites lists, and NEVER have had a problem switching between them - only when going back to the ALL list. By the way, you can switch between lists while in the Guide by pushing the Options button, selecting the new list, and pushing the Return button. The Guide is repopulated (3 to 4 seconds delay) and displays the new list. Last edited by MSM; 2011-01-13 at 01:04 PM. Reason: Add info on switching list technique.

2011-01-16, 12:52 PM	#52
jbdb Rookie Join Date: Nov 2010 Posts: 7	Guide problem on HDDSR 605 The guide on the receiver seems to have frozen. I can see all of the program data up until 7:00 PM on 24 Jan. 2011, but after that, it just shows NO DATA. Today is 16 Jan. and the guide is supposed to show to at least 29 Jan. I have done a front panel reset, and it didn't fix it. I disconnected the power and coax for 2 minutes and it didn't fix it. I called Shaw and the tech had me go into the diagnostics and reset the guide information, and this didn't fix it either. It took me some time to convince the tech that this was actually happening. Has anyone else noticed this problem? Since Shaw doesn't seem to be able to help me, does anyone have a fix? I first noticed this problem on 11 Jan. and it has been stuck on 24 Jan. since then.

2011-01-16, 04:00 PM	#53
GaryE Join Date: Nov 2003 Location: OTTAWA Posts: 1,421	Everyone with the 600 series is having this issue. I would imagine it will be corrected by tomorrow when the real staff gets back to work. __________________ ~Gary Shaw Direct 630 HD/PVR \| WD My Book AV eHDD \| Sharp Aquos 46" 120Hz LCD TV \| Watch me LIVE!

2011-01-16, 09:07 PM	#55
MSM Join Date: May 2005 Location: Ottawa Posts: 168	Correction ... Re post # 50: I have an error in the post I made in # 50. Yesterday, I noticed that the guide got corrupted after switching from one custom favorites list to another custom favorites list and scrolling through the entries. So, I was wrong to state that it only happens when switching back to the ALL channels list! Sorry.

2011-01-10, 08:14 PM	#46
TJ77 Veteran Join Date: Jun 2005 Posts: 1,984	Where in the specs did it say the 605 was EHD capable? The specs provided by Best Buy? Anyway, the answer to your question is that EHD will probably be available, but your guess is as good as mine.

2011-01-11, 04:50 AM	#47
gzink Join Date: Mar 2010 Posts: 902	Best buy specs # Digital Video Recording Capable Yes Yuk! Yuk!

2011-01-13, 11:05 AM	#48
hiljoball Join Date: Nov 2010 Posts: 32	In post 35, SD 630 Support wrote in part: Both #1 and #2 will set a recurring, program-based reminder. This means that when you're watching TV, each time an episode airs you will see the "!" sign appear in the top right-hand corner of the screen. Because the system is now program-based (instead of time-based), recurring auto-tunes no longer make sense. A recurring auto-tune expects that you're using a VCR type device to record at a specific time These are based on assumptions about viewer practice that are not correct. For example, we want to watch Jeopardy every day on the Halifax channel. But we may not be sitting in front of the TV to see the 'reminder'. Suddenly we 'remember' that Jeopardy has not started, and we have now missed part of the program. Did not have this problem with the auto switch on our 505. And it is not correct to assume that we want to use the timer to record on a VCR. We use the reminders to set up our viewing schedule. To us , auto switch makes perfect sense. Some evenings there are several weekly recurring programs that we want to watch but they overlap. So we use time shifting to watch the programs in a specific order. Again, on the 505 this was easy. Now it is gone, and we have to do far more daily manual intervention. Yes, some features of the 605 are nice, but in some ways it is a giant step backward. John

2011-01-16, 04:31 PM	#54
jbdb Rookie Join Date: Nov 2010 Posts: 7	Thanks for this info.

2011-01-31, 12:02 PM	#57
SD 630 Support Join Date: Aug 2010 Location: Shaw Direct Employee Posts: 299	Hi dns2, If power is frequently being cut to the receiver, you may notice the following anomalies: New Guide data is downloaded and processed each morning. If the unit is not connected, this will not occur until it is reconnected. Slower performance may be noticed while this is occurring. Given the dependencies and logic built into the Guide backup, if the unit is frequently unplugged it will eventually stop backing up the Guide altogether. You will be reloading Guide from scratch each time the unit is plugged in. As a result of the above, you'll have lots of missing program details. You'll be able to watch TV with 1 minute and access the Guide within ~6 minutes, but will probably have mostly "No Data" blocks until the Guide reloads. The unit may lose authorization every few weeks, requiring a Refresh Signal to be sent to restore programming (this is because the receiver was not connected when updated keys were sent out)

2011-01-31, 12:48 PM	#58
dns2 Join Date: Dec 2008 Location: newmarket Posts: 41	Wow thanks - didn't know that ! I will leave them plugged in after all. dns2

2011-01-31, 01:01 PM	#59
moodie Join Date: Jan 2003 Posts: 42	With the 505 I used the coax out from the receiver to distribute the same signal to other TV's in the house. With the 605 there is no coax out so what is the best solution to distribute to the other TV's.

2011-01-31, 01:51 PM	#60
Jables Join Date: Oct 2010 Posts: 71	^^^ Easiest thing to do would be to just use an old VCR to take the composite video output of the 605 and convert to coax out. Just leave the VCR set to 'Line In' and your setup would work exactly the same as before.

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