OPTIK TV & Harmony Remote - Canadian TV, Computing and Home Theatre Forums

Jeepin Rob · 2010-09-08, 02:26 PM

Upgraded to OPTIK last week. Everything works great but I cannot get the 'guide' button to work on my harmony remote that was provided free from TELUS a few years ago. I can get to the guide via the menu button and then selection the guide option. I have gone to the TELUS harmony site and change my devices over to the Cisco CIS430. The 'watch TV profile' lists the Cisco as a PVR rather than a set top box but I assume this is ok. I call 310-MYTV and was informed that the harmony product was no longer supported (thanks). Yes the function did work prior to OPTIK.

Am I missing the obvious?? Any help would be appreciated

Thanks

Cockroach · 2010-09-08, 04:02 PM

If you search to back in February/March, you should find a thread describing the differences between the old silver (Minerva) remote and the new black (Mediaroom/Optik) remote.

I think it is in the first few pages of this thread:

http://www.digitalhome.ca/forum/show...mote+mediaroom

TooSmooth · 2010-09-08, 07:33 PM

if u have the optik remote, your harmony can learn the command using the ir receiver thing on it.

wealthyfriends · 2010-09-08, 07:43 PM

yes, it works fine for me, not sure if I had to get my Harmony to "learn" that button though..

t-bar · 2010-09-09, 12:16 AM

In anticipation of my switch on Sept. 16, I searched google for "harmony cis430" and the first result was a thread from Logitech discussing the set up. You may want to check that out to see if what they recommend works for you.

Jeepin Rob · 2010-09-09, 12:08 PM

Thanks for the responses. I will give it a try and let you know the results.

Rob

stationg · 2010-12-19, 03:35 PM

Does anyone have a Harmony One remote synched up with Telus TV? How do I get a "Favorites list" on the Harmony One commands?

Thanks kindly.

DSgamby · 2010-12-19, 04:16 PM

It should be in the list of commands when you select Customize buttons. If not, you can make the Harmony learn the button with the Telus Remote. I have my + button as my Fav button on my Shaw boxes.

stationg · 2010-12-20, 04:19 PM

Hmmm damn I wish it would have known that command. I have never done the learning thing but will look at the harmony one site,

I am looking for the favorites "list" which i had to manually set up on my telus box. Not individual favorite channels

Wiremonkey · 2010-12-22, 03:02 PM

I use a Harmony One. You have to access 'favorites' through menu. There is no way to add a favorites button to the remote because there is no 'favorites' button on the TELUS remote either, you get 'favorites' through the menu.

I hope a shortcut button gets added sometime in the future. The old TELUS IPTV system 'Minerva' had the 'favorites' button on the yellow triangle button of the remote, that button is unused in Optik (Mediaroom) I wonder how hard it would be to map it, because then the favorites would be alot more user friendly to reach and the button would be a snap to map to the Harmony One. I'll try to remember that one for a Q/A session in the future.

Another good button to map to your Harmony One is a 'back' button, you have to create it in the set up section of the website for the remote, but its not too difficult and is quite handy. It will appear in the touch screen of the remote along with the blue 'search' and red 'call display' buttons while in the 'watch tv' activity.

- another TELUS tech

stationg · 2010-12-23, 04:08 PM

Thanks for confirmation. It's too bad their isn't a shortcut

its a bit of a pain in the butt and you would think with technology of today it would already be there as a shortcut.

duffy11 · 2010-12-23, 11:53 PM

You can always set up a "favourites" list on the Harmony itself, which you can program (or not) to show up when you start the "Watch TV" activity. I've done that and it seems to work well enough.

Meestor_X · 2010-12-25, 02:53 AM

Quote:

Originally Posted by stationg

Thanks for confirmation. It's too bad their isn't a shortcut

its a bit of a pain in the butt and you would think with technology of today it would already be there as a shortcut.

Doesn't the Harmony allow you to "macro" several keystrokes to one key?
i.e. assign MENU/DOWN/DOWN/OK onto whatever key on the Harmony you want to be the one that you want to bring up your favourites.

stationg · 2010-12-26, 02:50 PM

That's a good question although a bit too techy for me (macro)..so far this is the worst part for me, I have a fav list setup on my box but when I select it on my harmony...I can't get it to bring up my favorites list

And to get to guide favorite list you need to hit 2-3 diff buttons.

Meestor_X · 2010-12-26, 03:47 PM

http://blog.logitech.com/2010/05/18/...armony-remote/

2010-09-08, 02:26 PM	#1
Jeepin Rob Rookie Join Date: Sep 2010 Posts: 2	OPTIK TV & Harmony Remote Upgraded to OPTIK last week. Everything works great but I cannot get the 'guide' button to work on my harmony remote that was provided free from TELUS a few years ago. I can get to the guide via the menu button and then selection the guide option. I have gone to the TELUS harmony site and change my devices over to the Cisco CIS430. The 'watch TV profile' lists the Cisco as a PVR rather than a set top box but I assume this is ok. I call 310-MYTV and was informed that the harmony product was no longer supported (thanks). Yes the function did work prior to OPTIK. Am I missing the obvious?? Any help would be appreciated Thanks

2010-09-08, 04:02 PM	#2
Cockroach Join Date: Dec 2007 Location: Vancouver Posts: 580	If you search to back in February/March, you should find a thread describing the differences between the old silver (Minerva) remote and the new black (Mediaroom/Optik) remote. I think it is in the first few pages of this thread: http://www.digitalhome.ca/forum/show...mote+mediaroom Last edited by Cockroach; 2010-09-08 at 04:10 PM. Reason: Adding link

2010-12-19, 03:35 PM	#7
stationg Join Date: Mar 2007 Location: Downtown Vancouver Posts: 1,045	Favorites list and Harmony One? Does anyone have a Harmony One remote synched up with Telus TV? How do I get a "Favorites list" on the Harmony One commands? Thanks kindly. __________________ Gateway, Yamaha Receiver, 58" Panasonic 3D TV, Xbox360, PS3, Panasonic 3D Bluray Player, Definitive Speakers, SVS Sub

2010-12-20, 04:19 PM	#9
stationg Join Date: Mar 2007 Location: Downtown Vancouver Posts: 1,045	Hmmm damn I wish it would have known that command. I have never done the learning thing but will look at the harmony one site, I am looking for the favorites "list" which i had to manually set up on my telus box. Not individual favorite channels __________________ Gateway, Yamaha Receiver, 58" Panasonic 3D TV, Xbox360, PS3, Panasonic 3D Bluray Player, Definitive Speakers, SVS Sub

2010-12-23, 04:08 PM	#11
stationg Join Date: Mar 2007 Location: Downtown Vancouver Posts: 1,045	Thanks for confirmation. It's too bad their isn't a shortcut its a bit of a pain in the butt and you would think with technology of today it would already be there as a shortcut. __________________ Gateway, Yamaha Receiver, 58" Panasonic 3D TV, Xbox360, PS3, Panasonic 3D Bluray Player, Definitive Speakers, SVS Sub

2010-09-08, 07:33 PM	#3
TooSmooth Join Date: Jul 2010 Posts: 55	if u have the optik remote, your harmony can learn the command using the ir receiver thing on it.

2010-09-08, 07:43 PM	#4
wealthyfriends Join Date: Dec 2004 Location: Coquitlam, BC Posts: 304	yes, it works fine for me, not sure if I had to get my Harmony to "learn" that button though..

2010-09-09, 12:16 AM	#5
t-bar Rookie Join Date: Sep 2010 Location: Calgary, AB Posts: 14	In anticipation of my switch on Sept. 16, I searched google for "harmony cis430" and the first result was a thread from Logitech discussing the set up. You may want to check that out to see if what they recommend works for you.

2010-09-09, 12:08 PM	#6
Jeepin Rob Rookie Join Date: Sep 2010 Posts: 2	Thanks for the responses. I will give it a try and let you know the results. Rob

2010-12-19, 04:16 PM	#8
DSgamby Veteran Join Date: Feb 2006 Location: Thunder Bay, Ontario Posts: 3,896	It should be in the list of commands when you select Customize buttons. If not, you can make the Harmony learn the button with the Telus Remote. I have my + button as my Fav button on my Shaw boxes.

2010-12-22, 03:02 PM	#10
Wiremonkey Join Date: Oct 2010 Location: TELUS tech in the Fraser Valley, B.C. Posts: 548	I use a Harmony One. You have to access 'favorites' through menu. There is no way to add a favorites button to the remote because there is no 'favorites' button on the TELUS remote either, you get 'favorites' through the menu. I hope a shortcut button gets added sometime in the future. The old TELUS IPTV system 'Minerva' had the 'favorites' button on the yellow triangle button of the remote, that button is unused in Optik (Mediaroom) I wonder how hard it would be to map it, because then the favorites would be alot more user friendly to reach and the button would be a snap to map to the Harmony One. I'll try to remember that one for a Q/A session in the future. Another good button to map to your Harmony One is a 'back' button, you have to create it in the set up section of the website for the remote, but its not too difficult and is quite handy. It will appear in the touch screen of the remote along with the blue 'search' and red 'call display' buttons while in the 'watch tv' activity. - another TELUS tech

2010-12-23, 11:53 PM	#12
duffy11 Join Date: May 2009 Posts: 92	You can always set up a "favourites" list on the Harmony itself, which you can program (or not) to show up when you start the "Watch TV" activity. I've done that and it seems to work well enough.

2010-12-26, 02:50 PM	#14
stationg Join Date: Mar 2007 Location: Downtown Vancouver Posts: 1,045	That's a good question although a bit too techy for me (macro)..so far this is the worst part for me, I have a fav list setup on my box but when I select it on my harmony...I can't get it to bring up my favorites list And to get to guide favorite list you need to hit 2-3 diff buttons. __________________ Gateway, Yamaha Receiver, 58" Panasonic 3D TV, Xbox360, PS3, Panasonic 3D Bluray Player, Definitive Speakers, SVS Sub

2010-12-26, 03:47 PM	#15
Meestor_X Join Date: Feb 2003 Location: Calgary, AB Posts: 160	http://blog.logitech.com/2010/05/18/...armony-remote/

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