Rogers Super Sports Pak - Page 3 - Canadian TV, Computing and Home Theatre Forums

alebowgm · 2010-09-19, 10:38 PM

Um, there isn't a mandatory commitment at all to Super Sports, however you don't get the promotional pricing unless you commit to either 4 or 12 months. Since every sports season that is included in the pacakge runs for at least 4 months, it just makes sense to at least get the 4 month promotion.

travisc · 2010-09-20, 12:31 AM

SMCKINNON24 is incorrect.

RedZone is not a part of the Super Sports Pak, nor do you have to order the SSP to get it. You can pay the $49 and receive the service on channel 440, regardless of whether you sub to the SSP or not.

Hooter · 2010-09-20, 07:38 AM

Actually, according to Rogers own site, the 4-month commitment is still there.

http://www.rogers.com/web/content/ss..._0810-_-sports

If you click on the legal disclaimer, it tells you there is a minimum 4-month commitment. This has also been what I have been told by CSRs when I have ordered it over the phone.

The special promotion is 2 months free with a 12-month commitment.

thenewdc · 2010-09-20, 10:13 AM

You would have to be a real hardcore NFL fan to order RedZone, which means you're likely to also have the SSP as well to get NFL Ticket.

thenewdc · 2010-09-20, 10:16 AM

I think if you get SSP, you also get NFL games online as well which would be great if you are away from home. I'm not sure if there is a small additional fee for this.

Tarkus · 2010-09-22, 01:45 PM

Hi everyone,

I'm currently a digital cable subscriber and am interested in adding the SSP to our line-up. While the $29.95 price seems quite reasonable (except to the wife you thinks our $100 cable bill is already too high), has anyone been able to negotiate a better deal? I'm not interested in the 2 month free/ 12 month commitment as I wouldn't watch the summer sports, e.g. baseball.
Any assistance would be greatly appreciated.

Many thanks.

alebowgm · 2010-09-22, 02:15 PM

If you can get retention to give you a discount across the board, as many on this forum have done for anywhere on average from 15-40% (and check the proper threads), it will apply to your SSP. So at 30%, it knocks off $7 or $8 a month.

Tarkus · 2010-09-22, 06:33 PM

Many thanks for your advice alebowgm. I spoke with several CSR's today and received the 30% across the board discount, and they threw in a couple of theme packs for a couple of months to boot. The new discounted rate now including the SSP is a little less than what I was paying previously.

I'd also like to mention that all of the CSR's I spoke with were very courteous, as I simply explained that I didn't have the time to play the "retention" angle that is the strategy many have used with success. That seemed to resonate with them.

So, many thanks for the great advice.

Isura · 2010-09-22, 09:27 PM

what % of nba games are in HD with this package?

alebowgm · 2010-09-22, 11:06 PM

Hard to say. Last year only 2 or 3 games at any given time were shown in HD, often with a flash cut after a game was over to a different game. However, Rogers has opened up the HD range in the 3xx for sports, so in theory its added capacity that wasn't there in past years that can now be used for NBA games. I say in theory because it remains to be seen, as they can just allocate additional NHL games to HD instead.

In truth, if it is broadcast in HD, then Rogers should carry it in HD one way or another.

amd64now · 2010-10-05, 10:31 AM

I purchased the super sports pack for the first time. On the Rogers website, it states "Plus you get access to NHL Gamecenter Live with your subscription so you can WATCH LIVE GAMES ONLINE".

Where do one access the games online?. I called and spoke to a rep at rogers and they had no idea what I was taking about.

alebowgm · 2010-10-05, 02:03 PM

Quote:

NHL Centre Ice October 2010 - April 2011
Get over 1000 NHL games every season, right in your home thats over 40 exciting games each week including games in stunning HD! NHL Centre Ice is the only way to see all your favourite NHL players and teams, no matter where they play. Plus you get access to NHL Gamecenter Live with your subscription so you can WATCH LIVE GAMES ONLINE!

http://www.rogers.com/web/content/ss..._0810-_-sports

amd64now, That's a good question. I'll have to call Rogers and find out whats going on when I have a chance.

alebowgm · 2010-10-05, 02:25 PM

Quote:

Originally Posted by alebowgm

http://www.rogers.com/web/content/ss..._0810-_-sports

amd64now, That's a good question. I'll have to call Rogers and find out whats going on when I have a chance.

Here is the answer to the question...

Quote:

Incident in progress
You are in a Live Automation incident with Cara.
Cara joined the incident.
Cara says:
Hi, my name is Cara. Welcome to Rogers Customer Care Live Support. How may I help you?
Alebowgm says:
I subscribe to the Super Sports Package and as part of the subscription it says on the Rogers Website that i get "access to NHL Gamecenter Live with your subscription so you can WATCH LIVE GAMES ONLINE!" How do I setup my subscription?
Cara says:
I can certainly take a look into it for you. I will be 2-3 minutes.
Alebowgm says:
ok
Cara says:
Okay so you will email nhlgcl@rci.rogers.com for the access code and they will send you the details on how to set it up.
Cara says:
The website is gamecenter.nhl.com/rogers.
Alebowgm says:
ok, do i need to include anything in my email to nhlgcl@rci.rogers.com ?
Alebowgm says:
details that is about my account?
Cara says:
You will need to include your information, so name, account number and address, you can provide contact number if you don't have account.
Alebowgm says:
and then i get an email back with login information? how long does it take for the return e-mail?
Cara says:
It doesn't specify but it is normally a up to 48 business hours turn around.
Alebowgm says:
alright, thank you...

amd64now · 2010-10-05, 03:31 PM

Thanks for the info. I actually called two more times to try a different
Rep to get the same response that they didn't know. I
Emailed the address you provided . I will post back if I
Get the code

amd64now · 2010-10-06, 04:59 PM

Hi,

Over 24 hours and still no reply to my e-mail. I am not too hopeful. Lets wait the 48 hours.

2010-09-19, 10:38 PM	#31
alebowgm Veteran Join Date: Dec 2004 Posts: 3,962	Um, there isn't a mandatory commitment at all to Super Sports, however you don't get the promotional pricing unless you commit to either 4 or 12 months. Since every sports season that is included in the pacakge runs for at least 4 months, it just makes sense to at least get the 4 month promotion. __________________ Windsor:CM4228+4220HD to 1.Samsung LNT3242H+2.AccessHD DTA1080D [RCA DTA800+CM7775+DTB-H260F in storage] GTA:LN40B750

2010-09-22, 01:45 PM	#36
Tarkus Join Date: Sep 2006 Location: Richmond Hill ON. Posts: 23	Any room for negotiation? Hi everyone, I'm currently a digital cable subscriber and am interested in adding the SSP to our line-up. While the $29.95 price seems quite reasonable (except to the wife you thinks our $100 cable bill is already too high), has anyone been able to negotiate a better deal? I'm not interested in the 2 month free/ 12 month commitment as I wouldn't watch the summer sports, e.g. baseball. Any assistance would be greatly appreciated. Many thanks.

2010-09-22, 02:15 PM	#37
alebowgm Veteran Join Date: Dec 2004 Posts: 3,962	If you can get retention to give you a discount across the board, as many on this forum have done for anywhere on average from 15-40% (and check the proper threads), it will apply to your SSP. So at 30%, it knocks off $7 or $8 a month. __________________ Windsor:CM4228+4220HD to 1.Samsung LNT3242H+2.AccessHD DTA1080D [RCA DTA800+CM7775+DTB-H260F in storage] GTA:LN40B750

2010-09-22, 06:33 PM	#38
Tarkus Join Date: Sep 2006 Location: Richmond Hill ON. Posts: 23	Many thanks Many thanks for your advice alebowgm. I spoke with several CSR's today and received the 30% across the board discount, and they threw in a couple of theme packs for a couple of months to boot. The new discounted rate now including the SSP is a little less than what I was paying previously. I'd also like to mention that all of the CSR's I spoke with were very courteous, as I simply explained that I didn't have the time to play the "retention" angle that is the strategy many have used with success. That seemed to resonate with them. So, many thanks for the great advice.

2010-09-22, 11:06 PM	#40
alebowgm Veteran Join Date: Dec 2004 Posts: 3,962	Hard to say. Last year only 2 or 3 games at any given time were shown in HD, often with a flash cut after a game was over to a different game. However, Rogers has opened up the HD range in the 3xx for sports, so in theory its added capacity that wasn't there in past years that can now be used for NBA games. I say in theory because it remains to be seen, as they can just allocate additional NHL games to HD instead. In truth, if it is broadcast in HD, then Rogers should carry it in HD one way or another. __________________ Windsor:CM4228+4220HD to 1.Samsung LNT3242H+2.AccessHD DTA1080D [RCA DTA800+CM7775+DTB-H260F in storage] GTA:LN40B750

2010-09-20, 12:31 AM	#32
travisc Veteran Join Date: Jan 2002 Location: Uxbridge, ON Posts: 3,595	SMCKINNON24 is incorrect. RedZone is not a part of the Super Sports Pak, nor do you have to order the SSP to get it. You can pay the $49 and receive the service on channel 440, regardless of whether you sub to the SSP or not.

2010-09-20, 07:38 AM	#33
Hooter Join Date: Sep 2009 Location: Toronto Posts: 160	Actually, according to Rogers own site, the 4-month commitment is still there. http://www.rogers.com/web/content/ss..._0810-_-sports If you click on the legal disclaimer, it tells you there is a minimum 4-month commitment. This has also been what I have been told by CSRs when I have ordered it over the phone. The special promotion is 2 months free with a 12-month commitment.

2010-09-20, 10:13 AM	#34
thenewdc Veteran Join Date: Oct 2003 Posts: 2,328	You would have to be a real hardcore NFL fan to order RedZone, which means you're likely to also have the SSP as well to get NFL Ticket.

2010-09-20, 10:16 AM	#35
thenewdc Veteran Join Date: Oct 2003 Posts: 2,328	I think if you get SSP, you also get NFL games online as well which would be great if you are away from home. I'm not sure if there is a small additional fee for this.

2010-09-22, 09:27 PM	#39
Isura Rookie Join Date: Nov 2009 Posts: 4	what % of nba games are in HD with this package?

2010-10-05, 10:31 AM	#41
amd64now Join Date: Nov 2008 Posts: 40	I purchased the super sports pack for the first time. On the Rogers website, it states "Plus you get access to NHL Gamecenter Live with your subscription so you can WATCH LIVE GAMES ONLINE". Where do one access the games online?. I called and spoke to a rep at rogers and they had no idea what I was taking about.

2010-10-05, 03:31 PM	#44
amd64now Join Date: Nov 2008 Posts: 40	Thanks for the info. I actually called two more times to try a different Rep to get the same response that they didn't know. I Emailed the address you provided . I will post back if I Get the code

2010-10-06, 04:59 PM	#45
amd64now Join Date: Nov 2008 Posts: 40	Hi, Over 24 hours and still no reply to my e-mail. I am not too hopeful. Lets wait the 48 hours.

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