From Rogers to TekSavvy cable internet - Canadian TV, Computing and Home Theatre Forums

byebye_cable · 2010-08-05, 04:36 PM

I'm moving from Rogers to TekSavvy, going to post my before/after speeds here.

Speed SHOULD remain the same, I have Express with Rogers (which is 10 down & 512 up) and TekSavvy offers the same speeds exactly (the cap is higher with TekSavvy though, 180Gig/month as opposed to Rogers 80Gig).

redzone · 2010-08-05, 04:41 PM

I thought its 200 Gb a month? Ethier way I am having it set up this weekend. I can provide results as well. (currently i have primus DSL)

byebye_cable · 2010-08-05, 04:43 PM

You're right - 200 Gig. And cheaper then Rogers...

Let's hope it works well. Curiously, I just repeated that ping test & got an "A" this time.

snipes · 2010-08-06, 06:42 AM

I switched about a month ago and the connection speed is about the same. I did have a delay of about 4 days getting it activated after my Rogers internet was disconnected. I had to keep calling everyday to get a status from TekSavvy, and all they could do was keep emailing Rogers to ask them to switch me. No Rogers tech had to come out as I was an existing cable internet customer who owned my own modem.

Here are my results from those servers:

takeaim · 2010-08-06, 07:29 AM

out of curiousity, does teksavvy then use the same modem as rogers? i purchased the rogers modem a couple years ago and just curious in case i ever decide to switch. look forward to your reviews.

snipes · 2010-08-06, 09:35 AM

Quote:

Originally Posted by takeaim

out of curiousity, does teksavvy then use the same modem as rogers? i purchased the rogers modem a couple years ago and just curious in case i ever decide to switch. look forward to your reviews.

Yes, but they have a list of approved modems. I purchased a Rogers modem a couple years back and it was on the list. Here is the current list I found on their website.

List of Approved Modems:

* Joohong - SL-2810 - 29.2
* Toshiba - PCX2600 - 19.0.0
* Toshiba - PCX2600 - 19.0.1
* Motorola - SB5100 - 3
* Motorola - SB5101 - 1
* Motorola - SB5101N - 1
* Motorola - SB5120 - 4
* SA - DPC2100 - 1.1
* SA - DPC2100r2 - 2.1
* SA - DPC2325 - 1
* SA - DPX2100 - 1.1
* SMC - SMC8004-BCM - 1.A
* SMC - SMC8013WG-RCR - 1C
* SMC - SMC8013WG-RMR - 1C
* SMC - SMC8014WG-RMR - 1.B
* SMC - SMC8014WG-SI - 1.A
* SMC - SMCD3GN - 1.A
* Terayon - ECM715 - 3
* Terayon - ECM715 - 7/3.2
* Terayon - ECM715 - 7/3.3
* Terayon - TJ715x - 10
* Terayon - TJ715xHP - 14
* Thomson - DCM325 - 1.7
* Thomson - DCM425 - 4

byebye_cable · 2010-08-06, 09:49 AM

Quote:

Originally Posted by snipes

I switched about a month ago and the connection speed is about the same. I did have a delay of about 4 days getting it activated after my Rogers internet was disconnected. I had to keep calling everyday to get a status from TekSavvy, and all they could do was keep emailing Rogers to ask them to switch me. No Rogers tech had to come out as I was an existing cable internet customer who owned my own modem.

???? The fastest cable package TekSavvy sells is 10 down & 1 up - how is it that you're getting <gasp> 33 down?? Am I missing something?

metalhawk · 2010-08-06, 02:18 PM

Speedboost. It skews speed tests. Some parts of Rogers' territory has it, Toronto and the surrounding areas being one of them.

byebye_cable · 2010-08-06, 04:48 PM

Skews meaning it's not REALLY faster? If you don't mind explaining I'd be curious to know how it works. I don't see how it could get around the "absolute" bottleneck imposed by the provider - but if it does I'd love to know

Edit: I'd thought this was something people install on their pc - but your note implies it's at the provider end - if so how would I know what speed I'm really getting?

metalhawk · 2010-08-06, 11:27 PM

Speedboost is a 10 seconds or so boost to the start of your transfers. It essentially makes loading web pages faster.

The best way to check your speed is to download a large file (you can cancel the download after a minute if you're tight with your cap space) from a large company like Microsoft (so that you know the server can transfer at high speeds) and see at what speed the download settles after a bit.

snipes · 2010-08-07, 05:09 AM

Right. Every since Rogers enabled speedboost a few months back it has skewed speedtest.net results. I do see close to 10Mb/s sustained on large downloads after the speedboost ends.

redzone · 2010-08-07, 11:10 AM

so the rogers tech came and set up my line. too bad they didn't provision my modem yet...

called techsavvy and they said this is a common issue. so i will need to wait 1-2 days for the service ticket to run its course.

redzone · 2010-08-07, 06:12 PM

alrighty up and running!

byebye_cable · 2010-08-07, 09:13 PM

Thanks for the explanation. I'll download SP3 or something from Microsoft & post those results too for the right before/after picture. My Rogers > TekSavvy switch isn't for another week or so - Rogers insisted on a month's notice.

I hope speedtest.net & others adjust their tests to account for speedboost...otherwise it's not obvious if you're really getting the sustained speeds you're paying for.

byebye_cable · 2010-08-09, 01:10 PM

So I'm getting max 509 KB/Sec downloading SP3 from Microsoft.

I'm quite unsure of this math - but;
- 509 KB/Sec (think this is Bytes not Bits)
- multiple by 8 to get Bits/Sec gives 4,072 K Bits/Sec
- which can be expressed as 4 MegaBits/Sec

So am I only getting 4 Meg down or what?

2010-08-05, 04:36 PM	#1
byebye_cable Join Date: Nov 2009 Location: Toronto Posts: 434	From Rogers to TekSavvy cable internet I'm moving from Rogers to TekSavvy, going to post my before/after speeds here. Speed SHOULD remain the same, I have Express with Rogers (which is 10 down & 512 up) and TekSavvy offers the same speeds exactly (the cap is higher with TekSavvy though, 180Gig/month as opposed to Rogers 80Gig).

2010-08-05, 04:41 PM	#2
redzone Join Date: Apr 2008 Posts: 1,028	180? I thought its 200 Gb a month? Ethier way I am having it set up this weekend. I can provide results as well. (currently i have primus DSL)

2010-08-07, 11:10 AM	#12
redzone Join Date: Apr 2008 Posts: 1,028	Rogers puts the screws to you when you arnt even a Rogers client!(per say) so the rogers tech came and set up my line. too bad they didn't provision my modem yet... called techsavvy and they said this is a common issue. so i will need to wait 1-2 days for the service ticket to run its course.

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2010-08-05, 04:43 PM	#3
byebye_cable Join Date: Nov 2009 Location: Toronto Posts: 434	You're right - 200 Gig. And cheaper then Rogers... Let's hope it works well. Curiously, I just repeated that ping test & got an "A" this time.

2010-08-06, 06:42 AM	#4
snipes Join Date: Jan 2007 Posts: 16	I switched about a month ago and the connection speed is about the same. I did have a delay of about 4 days getting it activated after my Rogers internet was disconnected. I had to keep calling everyday to get a status from TekSavvy, and all they could do was keep emailing Rogers to ask them to switch me. No Rogers tech had to come out as I was an existing cable internet customer who owned my own modem. Here are my results from those servers:

2010-08-06, 07:29 AM	#5
takeaim Join Date: Nov 2006 Posts: 363	out of curiousity, does teksavvy then use the same modem as rogers? i purchased the rogers modem a couple years ago and just curious in case i ever decide to switch. look forward to your reviews.

2010-08-06, 02:18 PM	#8
metalhawk Join Date: Jan 2007 Location: Nepean, ON Posts: 304	Speedboost. It skews speed tests. Some parts of Rogers' territory has it, Toronto and the surrounding areas being one of them.

2010-08-06, 04:48 PM	#9
byebye_cable Join Date: Nov 2009 Location: Toronto Posts: 434	Skews meaning it's not REALLY faster? If you don't mind explaining I'd be curious to know how it works. I don't see how it could get around the "absolute" bottleneck imposed by the provider - but if it does I'd love to know Edit: I'd thought this was something people install on their pc - but your note implies it's at the provider end - if so how would I know what speed I'm really getting?

2010-08-06, 11:27 PM	#10
metalhawk Join Date: Jan 2007 Location: Nepean, ON Posts: 304	Speedboost is a 10 seconds or so boost to the start of your transfers. It essentially makes loading web pages faster. The best way to check your speed is to download a large file (you can cancel the download after a minute if you're tight with your cap space) from a large company like Microsoft (so that you know the server can transfer at high speeds) and see at what speed the download settles after a bit.

2010-08-07, 05:09 AM	#11
snipes Join Date: Jan 2007 Posts: 16	Right. Every since Rogers enabled speedboost a few months back it has skewed speedtest.net results. I do see close to 10Mb/s sustained on large downloads after the speedboost ends.

2010-08-07, 06:12 PM	#13
redzone Join Date: Apr 2008 Posts: 1,028	alrighty up and running!

2010-08-07, 09:13 PM	#14
byebye_cable Join Date: Nov 2009 Location: Toronto Posts: 434	Thanks for the explanation. I'll download SP3 or something from Microsoft & post those results too for the right before/after picture. My Rogers > TekSavvy switch isn't for another week or so - Rogers insisted on a month's notice. I hope speedtest.net & others adjust their tests to account for speedboost...otherwise it's not obvious if you're really getting the sustained speeds you're paying for.

2010-08-09, 01:10 PM	#15
byebye_cable Join Date: Nov 2009 Location: Toronto Posts: 434	So I'm getting max 509 KB/Sec downloading SP3 from Microsoft. I'm quite unsure of this math - but; - 509 KB/Sec (think this is Bytes not Bits) - multiple by 8 to get Bits/Sec gives 4,072 K Bits/Sec - which can be expressed as 4 MegaBits/Sec So am I only getting 4 Meg down or what?