Shaw TV Tuner clock wrong

[mike70sk]

Hi i have the Shaw Motorola DCT 3416 1
All my recordings are starting a min or 2 late which of course results in all the last couple of mins not being recorded. I don't want to have to spend 2 hours manually setting each recording to record longer. This problem started this weekend . I'm in Saskatoon. Anyone else having this problem or have a remedy for it ?. should i phone shaw a wait 2 hours for them?

[57]

Is the clock actually incorrect or are some programmes simply running a couple of minutes past the hour, 1/2 hour the way that some of them do. Do the programmes begin recording a couple of minutes early too? Check the display time against a channel that displays the time (some news channels). The channels are usually pretty accurate. Or check the time with a time signal on your computer - link below.

http://time5.nrc.ca/webclock_e.shtml

You could always e-mail Shaw if the time is incorrect, stating your location, other details.

[DueNorth]

I am not sure if it is a clock issue. I found that a few of my programs ends a bit too early where trailers of the next episode being cut off. However I have also noted some recordings starting during the intro (e.g. Simpson's intro) instead of before it.

[hugh]

My guess is this is not a clock issue.

As 57 suggested, check against a reputable time source. I think you'll find your set top box is accurate however If it is incorrect, then you need to contact Shaw so they can fix it for your area.

[mike70sk]

Thanks for all the replies, i guess i worded that wrong. I ment that on shaws ends or the broadcasters end. the times are starting wrong. I assume there is no remedy to this problem. other to manually set the programs to record longer. Am I correct in assuming there is no remedy?

[57]

IF the programmes are starting or stopping at odd times and the IPG has not compensated for those times, then you need to make any corrections.

Here's a thread starting in 2004 when networks first started this absurd practice. The thread may have been regarding Rogers and their IPG, but you catch the drift.

http://www.digitalhome.ca/forum/showthread.php?t=18207

You can also lobby your service provider for a correct IPG. We've tried that with Rogers, but it's fallen on deaf ears due to their use of TV Guide Canada which doesn't allow for accurate information (apparently only every 5 minutes instead of say 1-2 minutes)

[mike70sk]

Thanks 57, i will read that. I'm hopping this is temporary and thing will go back to normal