Rogers 8642 HD (Nextbox) PVR Owners Thread: Read post #1 )

[kibosh]

Padding is definitely sticking on my 8642 which has been very nice!

[ajaxmike]

Originally Posted by moti

The problem I am having with converter box is that every five or so minutes the signal does berserk and the picture gets mess-up and the sound disappears. This situations lasts about 1 or 2 seconds. This occurs in recorded mode. It is now over a month old. Any suggestions? Moti

I am having a similar problem with my 8642. When playing back recorded programs, the sound cuts out for a second or two but the picture is OK. Watching live is fine. I think Rogers has a problem with this unit.

[ajaxmike]

Originally Posted by snorlax

Best guess is a heat related problem. When the temperature exceeds some critical temperature some component misbehaves and causes your trouble. I would move the PVR to a better ventilated place. Remove it from a sealed cabinet or move it off some other heat generating component. See if this makes a difference then you can act accordingly for a more permanent fix.

My unit sits on an open shelf by itself with no significant heat near it. I highly doubt that heat is the issue. I suspect that the processor and the hard disk are having trouble syncing. I have a 500GB drive.

[moti]

Thanks for the suggestions. It apparently is working after I isolated the box Thanks snorlax

[sheepishSCOT]

I just swaped a dead disk HD PVR and got an 8642. With the old box; when in 1080i the picture size could be controlled using the # button from normal to zoom etc. The 8642 can do this too but when on an SD channel using 1080i and in Normal size it auto zooms out the side bars. It distorts the picture and is total annoying!

Can this be controlled?

In more setting the picture format is set to fixed
In settings it is set to 1080i picture size normal

Using the HDMI output
TV is a Sony Bravia 52" LCD

Thanks!

[57]

sheepishSCOT: In the advanced setup wizard, make sure that only 1080i is enabled and make sure that 480i/p widescreen is NOT enabled (it's the latter that causes the stretching). It's usually good to do a reboot after running the wizard.

http://www.digitalhome.ca/forum/showthread.php?t=17719 SA FAQ


See also the following post, useful for those new to the forum - FAQs, Search tips, Optimization, etc:

http://www.digitalhome.ca/forum/showthread.php?t=57741

[sheepishSCOT]

tks brother!... ship is sailn true again

[slk188]

I am having the same problems with the 8642 HD box (freezing and muting for a few seconds) as some others have I am very frustrated. I replaced the box and that still that didn't help, I had technicians at my house ect.... and I still have the same problems. Rogers is telling me they will replace the box again but I know I will have the same problems.
Does anyone know if there is a solution to this problem?

Thanks

[moti]

I have the same problem. I thought by isolating the Box it had impoved. No such luck. It occurs when I am copying two shows. Thanks

[57]

slk188, moti Have you checked your signal strength and S/N ratio when you have these issues? SA FAQ, post 196. Do you have the 160 or 500 GB HDD?

[moti]

I have a 500 Gb. My HDHI does not work correctly. My S/N is 33 and my Video 79 and Audio is 78. I disconnected my telephone connection from my TV to increase my signal strenght. Do people have their HDHI working? Thanks

[icemankent]

SAME here - mine has been doing this ever since I got it.
I am not sure if it is a firmware issue, or if the processor in these boxes is a cheap, under-powered paperweight - but it does NOT seem capable of doing more than 1 thing at a time.

For example, if I am recording 1 program, (and tuned to an actual channel), while engaging the guide to scroll for things to record - it is VERY sluggish. If I am recording 2 programs and engage the guide it is so sluggish to be almost unuseable.

Under those circumstances, I have also found that it will sometimes FREEZE entirely - where either the picture and audio are frozen, or just the picture.

Please someone tell me that this is will be possible to be fixed via firmware - and not that the box itself is too cheap to handle the load - thus we have all bought lemons.

[whitbyterry]

I have had my 8642 for about a month now. It works perfectly. I often record one program and watch another. I do not notice any issues with speed or quality.

[moti]

The issue is copying two programs at once. Thats when you see the effect.

[Eluder]

I'll check, but I know that when I am recording two programs at once and watching a 3rd (recording), I have no issues whatsoever, which I found to be impressive.
I'll check on the guide part to see if it's slow when two programs are recording.