New Pace/Shaw equipment launching Sept 30th - Page 2 - Canadian TV, Computing and Home Theatre Forums

Shaw Guru · 2009-09-28, 04:23 PM

And the best thing about a Summit is that it gives the customer an option. They can enter the HD market for $298 and then if they choose to upgrade later on they just add a Shaw PVR Expander for $200 to what they have instead of having to trade the unit in and get a whole new one.

If you have a Motorola 6200 (under warranty) you get less than you paid for it on a trade up and then you still have to pay full price for the new PVR (minus the trade up value). So you pay $298 for a Moto 6200 then a year later you want a PVR so you have to buy one at $498 -$150 (trade up) = $348 so in reality you paid $646 (348 + 298) where with the Pace it is still $498

Jetranger · 2009-09-28, 11:27 PM

Quote:

Originally Posted by lgplasma

Can the Pace boxes do simultaneous recording on 2 channels like the current Motos?

Can't speak to the 'new' Pace boxes but the Tahoe and Aspen both do. I would expect any new PVRs would be the same.

kelvind · 2009-09-28, 11:27 PM

I have been looking to get a PVR for some time now, and since the start of the hockey season is around the corner I finally called shaw and got somewhat of a deal out of them. They offered me the 6 month PVR rental and buyout at $250 after the 6 months. I was about to do it but decided I will wait a couple of days, and just saw this topic.

I was curious if the Pace Summit will allow any external hard drive to be attached to it, or if it would have to be the extender? And if I can use an external hard drive, would they still give me the 50% off on the Summit, or $250 off or whatever?

Shaw Guru · 2009-09-29, 12:03 PM

The Summit is not for rent so if you will be getting a free rental is may be an Aspen or a Motorola model.

Shaw, Pace and Motorola have tested the 2 models of PVR Expanders and they have worked through all of the testing. Other external hard drives may indeed work but their reliabilty and compatability is not know.

thefly · 2009-09-29, 01:06 PM

Any update on when the western digital expander will be available from Shaw (in Vancouver) and when the esata will be authorized on the 3416. I have heard Sep 30, Oct 10 or even end of Oct

kelvind · 2009-09-29, 07:07 PM

Thanks for the reply Shaw Guru. Do you know if they would just scratch the rental and let me buy one of those outright for the $250? I'd much rather get the new technology with 1tb than a 160gb hdd.

Chiu.0606 · 2009-09-30, 01:30 PM

Quote:

Originally Posted by Shaw Guru

My apologies for not including the pricing on the original post.

Pace Whistler: $19.95 rental (in all markets) (160GB dual tuner PVR)
Pace Whistler: $498 purchase (in non-all digital markets only). (160GB dual tuner PVR)

Pace Summit with a Shaw PVR Expnader: $498 (1TB dual tuner all digital PVR)
*you get 2 devices to make the PVR.

Pace Summit: $298 HD DCT with no internal hard drive

Shaw PVR Expander: $200 (1TB ESata enable harddrive that is compatible with all Pace DCTs and will be compatible with Motorola PVRs with ESata connections)

Shaw Pace HD Receiver (DC758D) pops up on BestBuy site today at $300 but no stock.
Expander- same estimated release date Oct 10 as of their preorder info today, no change.

yvr76 · 2009-09-30, 02:15 PM

My parents have an HD-PVR install tomorrow and I just called in. The rep. had no idea about the new Pace products, and said that they're scheduled to receive a Pace Aspen.

Given that they're unlikely to want more than 160 gigs of recording space, I'm not going to bother postponing it.

Is there actually a difference between the Pace Aspen and the Pace Whistler? Just the analog tuner?

therealjoeblow · 2009-09-30, 03:32 PM

I spoke to Shaw this morning, and they said that the 6200 *CAN* be turned into a 2-tuner PVR *if* you use their own expander. Apparently their expander is more than just sata harddrive in a box - it also has the 2nd tuner in the box to enable dual watch and/or record capability on the 6200 and on the Pace box that also has no internal HD and ony one tuner.

Cheers,
the REAL Joe

Hot Potato · 2009-09-30, 03:48 PM

I don't think that the expander does have a second tuner. It is just an external hard drive. Here is the product page from WD http://www.wdc.com/en/products/products.asp?driveid=609 and a review of the drive here http://www.geek.com/articles/gadgets...esata-2009069/

I think that this is just another case of a Shaw rep not knowing all the facts.

therealjoeblow · 2009-09-30, 04:14 PM

Well, he was pretty clear in 2 messages that the Shaw version *does* include a 2nd HD tuner. We'll have to wait and see. Bestbuy definitely lists the items seperately, both with (similar but) different descriptions, so my guess would be that BB maybe has the wrong picture with the Shaw device (it wouldn't be the first time they did that!) and that the two are possibly different devices...

Cheers,
The REAL Joe

therealjoeblow · 2009-09-30, 04:17 PM

@yvr76:

Here's what a Shaw CSR mailed me this morning:

The Pace Summit is very similar to the Pace Aspen, except it does not
have PVR capabilities. It is compatible with the 1TB PVR expander,
which turns it into dual-tuner PVR. Like the 3416, it only has a
digital tuner, so while it will work in Winnipeg, it will not be
available in all Shaw areas.

The Pace Whistler is very similar to the Pace Tahoe. The primary
differences between the Whistler and the Tahoe are cosmetic. The
Whistler is black, while the Tahoe is silver. The Whistler also lacks
an Ethernet port, which is something we did not use on the older units.
It has a 160GB internal hard drive, and is compatible with external hard
drives.

Cheers,
The REAL Joe

JohnnyCanuck · 2009-09-30, 04:21 PM

Pretty sure Hot Potato's right. As I recall, the 6200 has no eSATA connector making the whole issue moot. The firmware revisions and hardware costs of doing what the CSR suggested seem prohibitive, and certainly not likely deliverable at a sub-$200 price point.

I suspect the CSR was confused between the PVR Expander, support for existing Pace STB's, upcoming support for Moto STB's, and the new Pace hardware. They've been given a lot of new info over the past few days and he likely got his wires crossed. The new Pace Summit and Whistler are dual-tuner.

therealjoeblow · 2009-09-30, 04:56 PM

I stand corrected, you are right. I just now received an e-mail from the Shaw CSR (all of their own accord, mind you!) apologizing for sending me incorrect info this morning, and setting the record straight, as follows:

-The PVR Expander is *only* a harddrive (that Shaw fully supports) and does not contain a 2nd tuner.

-The Pace Whistler itself *is* already Dual Tuner, but without a harddrive, and therefore becomes a dual tuner PVR with the addition of an external drive.

-The 6200 is NOT compatible with external drives; it was the older 6208 that the CSR was thinking about.

Sorry to add to the confusion, but this should set the record straight.

And FWIW, I think it was pretty nice of the Shaw CSR to remember what he messaged me this morning and then all on his own, send me another message in the afternoon admitting he gave me the incorrect info, correcting it (with a trememndous amount of detail), and apologizing for any confusion he might have caused. That was well done!

Cheers
The REAL Joe

jumpy27 · 2009-09-30, 05:00 PM

Finally someone in big business who is conscientious! Most people just don't care, which is a sad state of affairs.

2009-09-28, 04:23 PM	#16
Shaw Guru Veteran Join Date: Feb 2007 Location: BC. Shaw Cable, 42" Samsung DLP, 6416 w/expander & DCX3400 Posts: 1,900	And the best thing about a Summit is that it gives the customer an option. They can enter the HD market for $298 and then if they choose to upgrade later on they just add a Shaw PVR Expander for $200 to what they have instead of having to trade the unit in and get a whole new one. If you have a Motorola 6200 (under warranty) you get less than you paid for it on a trade up and then you still have to pay full price for the new PVR (minus the trade up value). So you pay $298 for a Moto 6200 then a year later you want a PVR so you have to buy one at $498 -$150 (trade up) = $348 so in reality you paid $646 (348 + 298) where with the Pace it is still $498 __________________ Designated Shaw Employee representative for Cable & Digital Cable for Digital Home Forums.

2009-09-29, 12:03 PM	#19
Shaw Guru Veteran Join Date: Feb 2007 Location: BC. Shaw Cable, 42" Samsung DLP, 6416 w/expander & DCX3400 Posts: 1,900	The Summit is not for rent so if you will be getting a free rental is may be an Aspen or a Motorola model. Shaw, Pace and Motorola have tested the 2 models of PVR Expanders and they have worked through all of the testing. Other external hard drives may indeed work but their reliabilty and compatability is not know. __________________ Designated Shaw Employee representative for Cable & Digital Cable for Digital Home Forums. Last edited by 57; 2009-09-29 at 12:12 PM. Reason: Unnecessary quote removed.

2009-09-30, 03:48 PM	#25
Hot Potato Join Date: Dec 2006 Location: Port Moody, BC My Toys: 42" LG LCD -6412 PIII, Sony BD-300, HTPC & WHS, 27" LG -6412 PI Posts: 40	I don't think that the expander does have a second tuner. It is just an external hard drive. Here is the product page from WD http://www.wdc.com/en/products/products.asp?driveid=609 and a review of the drive here http://www.geek.com/articles/gadgets...esata-2009069/ I think that this is just another case of a Shaw rep not knowing all the facts. __________________ Life is what happens while you are making other plans.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

2009-09-28, 11:27 PM	#18
kelvind Rookie Join Date: Sep 2009 Location: Surrey, BC Posts: 5	I have been looking to get a PVR for some time now, and since the start of the hockey season is around the corner I finally called shaw and got somewhat of a deal out of them. They offered me the 6 month PVR rental and buyout at $250 after the 6 months. I was about to do it but decided I will wait a couple of days, and just saw this topic. I was curious if the Pace Summit will allow any external hard drive to be attached to it, or if it would have to be the extender? And if I can use an external hard drive, would they still give me the 50% off on the Summit, or $250 off or whatever?

2009-09-29, 01:06 PM	#20
thefly Join Date: Sep 2005 Location: Downtown Vancouver Posts: 219	Any update on when the western digital expander will be available from Shaw (in Vancouver) and when the esata will be authorized on the 3416. I have heard Sep 30, Oct 10 or even end of Oct

2009-09-29, 07:07 PM	#21
kelvind Rookie Join Date: Sep 2009 Location: Surrey, BC Posts: 5	Thanks for the reply Shaw Guru. Do you know if they would just scratch the rental and let me buy one of those outright for the $250? I'd much rather get the new technology with 1tb than a 160gb hdd.

2009-09-30, 02:15 PM	#23
yvr76 Join Date: Sep 2009 Location: Vancouver Posts: 59	My parents have an HD-PVR install tomorrow and I just called in. The rep. had no idea about the new Pace products, and said that they're scheduled to receive a Pace Aspen. Given that they're unlikely to want more than 160 gigs of recording space, I'm not going to bother postponing it. Is there actually a difference between the Pace Aspen and the Pace Whistler? Just the analog tuner?

2009-09-30, 03:32 PM	#24
therealjoeblow Join Date: Sep 2007 Posts: 86	I spoke to Shaw this morning, and they said that the 6200 CAN be turned into a 2-tuner PVR if you use their own expander. Apparently their expander is more than just sata harddrive in a box - it also has the 2nd tuner in the box to enable dual watch and/or record capability on the 6200 and on the Pace box that also has no internal HD and ony one tuner. Cheers, the REAL Joe

2009-09-30, 04:14 PM	#26
therealjoeblow Join Date: Sep 2007 Posts: 86	Well, he was pretty clear in 2 messages that the Shaw version does include a 2nd HD tuner. We'll have to wait and see. Bestbuy definitely lists the items seperately, both with (similar but) different descriptions, so my guess would be that BB maybe has the wrong picture with the Shaw device (it wouldn't be the first time they did that!) and that the two are possibly different devices... Cheers, The REAL Joe

2009-09-30, 04:17 PM	#27
therealjoeblow Join Date: Sep 2007 Posts: 86	@yvr76: Here's what a Shaw CSR mailed me this morning: The Pace Summit is very similar to the Pace Aspen, except it does not have PVR capabilities. It is compatible with the 1TB PVR expander, which turns it into dual-tuner PVR. Like the 3416, it only has a digital tuner, so while it will work in Winnipeg, it will not be available in all Shaw areas. The Pace Whistler is very similar to the Pace Tahoe. The primary differences between the Whistler and the Tahoe are cosmetic. The Whistler is black, while the Tahoe is silver. The Whistler also lacks an Ethernet port, which is something we did not use on the older units. It has a 160GB internal hard drive, and is compatible with external hard drives. Cheers, The REAL Joe

2009-09-30, 04:21 PM	#28
JohnnyCanuck Moderator Join Date: Feb 2004 Location: Vancouver, BC Posts: 4,645	Pretty sure Hot Potato's right. As I recall, the 6200 has no eSATA connector making the whole issue moot. The firmware revisions and hardware costs of doing what the CSR suggested seem prohibitive, and certainly not likely deliverable at a sub-$200 price point. I suspect the CSR was confused between the PVR Expander, support for existing Pace STB's, upcoming support for Moto STB's, and the new Pace hardware. They've been given a lot of new info over the past few days and he likely got his wires crossed. The new Pace Summit and Whistler are dual-tuner.

2009-09-30, 04:56 PM	#29
therealjoeblow Join Date: Sep 2007 Posts: 86	I stand corrected, you are right. I just now received an e-mail from the Shaw CSR (all of their own accord, mind you!) apologizing for sending me incorrect info this morning, and setting the record straight, as follows: -The PVR Expander is only a harddrive (that Shaw fully supports) and does not contain a 2nd tuner. -The Pace Whistler itself is already Dual Tuner, but without a harddrive, and therefore becomes a dual tuner PVR with the addition of an external drive. -The 6200 is NOT compatible with external drives; it was the older 6208 that the CSR was thinking about. Sorry to add to the confusion, but this should set the record straight. And FWIW, I think it was pretty nice of the Shaw CSR to remember what he messaged me this morning and then all on his own, send me another message in the afternoon admitting he gave me the incorrect info, correcting it (with a trememndous amount of detail), and apologizing for any confusion he might have caused. That was well done! Cheers The REAL Joe

2009-09-30, 05:00 PM	#30
jumpy27 Veteran Join Date: Feb 2006 Posts: 2,225	Finally someone in big business who is conscientious! Most people just don't care, which is a sad state of affairs.