I used to work for Aliant and yes, and like all good companies they realize keeping a customer is cheaper then getting a new customer.
Before you call, make sure you are a competitive risk - if Aliant is your only real option there is not much an agent will offer you. Agents have specific retention offers target'd at High-value (and highly competitive markets) such as HRM, St. Johns/Mount Pearl, Saint John, Moncton, Fredericton - basically, if you're in the AliantTV foot-print you can get great deals.
As for specifics, it's been awhile but here are some randoms I remember:
- $5.00 or $10.00 off a High-speed Value Package for 6/8/12 months.
- Free Dial-up Accelerator + Security Services if you're in a Dialup Area where we're going into for High-speed but EastLink/Rogers already exists.
- Up to 30% of Local Phone Service without features or up to 40% of Local Phone Service with features (only for deregulated areas).
- 50% off Second Phone Line for a year.
- Free AliantTV for a year (Digital Advantage + 1 Package only).
- If you're disconnecting your Internet because of computer issues (1) Free Home Expert Visit.
- $10.00 POT's Free Charge waiver to keep your Internet if you were dropping Local Phone Service.
- The In Market Offer when all else fails (which currently are REALLY good).
With the in-market offers I see Aliant is currently offering the Whole Home Package (Local Phone + Phone Features + Internet + BellAliant TV) as well as:
- Free HD (for up to 12 months)
- Free PVR (for up to 12 months)
- Free Ultra Upgrade (for up to 12 months)
Aliant setup a special website for Back-to-school promotions here:
http://b-there.ca/
I also see they seem to be offering AliantTV without Local Phone Service.
Basically put, look at the promotions website, pick what you want and then call Aliant and say if you don't get it [competitors name here] will give it to you.