Sony Bravia dead after 3 years - Page 3 - Canadian TV, Computing and Home Theatre Forums

eimaj · 2010-01-26, 09:50 AM

Some credit card companies offer to match the manufacturers warranty (so an extra year maybe two) if you pay for the product in full with their card. Check to see of your card does this and start buying your expensive gear this way. Free EW.

57 · 2010-01-26, 10:18 AM

The credit card companies match, up to a year, so you get up to an extra year, but if the manufacturer's warranty is 2 years, you still only get a year extra.

Haroon · 2010-01-26, 01:47 PM

My 70" XBR (LCD RP) from 2004 has developed the blue blob problem as well - thing is that Sony no longer offers any coverage on this defect (they had a service bulletin for this problem but it's been revised to cover only the lamp door warping).

Optical block repair will cost a little over $2000 and even then there's no guarantee that the set will last long. I paid $12K for this set back in 2004 and given the price would like to think that it would last longer than 6 years.

I'm now thinking of changing my setup altogether - my room can accommodate a FP - thinking of either an Epson or might go with the LCoS based JVC. Sorry but Sony has lost my trust (the 70" was a replacement set for a CRT RPTV that had defective CRTs - the flicker problem).

wz286t · 2010-01-26, 06:58 PM

1. FWIW: I actually benefitted from my EW a few years ago: my 2002 HD CRT Sony TV needed a major module replaced just before the end of my EW, so it was worth it for me at about $70 a year vs. the $300 for the module plus labour. At first they balked at it, but when I pointed out to Sony that the item is covered under a recall that I found out about on another forum - they replaced it without protest.
2. if you have a Gold Visa card, I 'd suggest checking its purchase coverage. Many of those(RBC and TD come to mind) let you double your manufacturer's warranty period if you pay for the item in full with that card.

ScaryBob · 2010-01-26, 07:16 PM

My first HDTV, a Hitachi CTR RPTV required a convergence and geometry calibration about every 6 months. Hitachi HDTVs were supposed to be the best on the market but were typically very badly calibrated from the factory. After the first year, mine was so bad I called for a service call to get it calibrated. The tech they sent out didn't even know how to get into the service menu. When he finally figured it out (from directions I found on the internet), it was obvious he couldn't calibrate it very well either and he didn't have the right equipment. Not that it made any difference. The set drifted so much in the next six months it needed to be redone. New LCDs at under $1000 are a bargain and dream machine compared to that $3500 RPTV.

Then there were the really good old days (really old that is), when almost all TVs needed major service after 4 or 5 years and regular service calls after that. I have 2 LCDs that are 4 and 5 years old that look as good as the day I bought them and show no sign of wear. OTOH, today's LCD TVs are made a lot cheaper due to the price driven nature of today's TV market. I'm sure that Sony and Samsung could build much better nodels if consumers were willing to pay more for better quality.

mike70sk · 2010-02-06, 07:53 PM

I purchased a 52 samsung for futureshop I got the 4 year plan i paid about 329 for it, they sold me the stand for 29 bucks retail 299, so it seemed worth it to me, 1 year is just too short for warranty. I kinda wish i wouldn't went plasma now though. Im very happy with pq but i heard plasma tv last about 40 percent longer.

The tv was purchased on a credit card. so my question is do i have a 5th year of warranty from the card, or does that not apply with extended warranty?

the hawk · 2010-02-12, 10:24 AM

Quote:

Originally Posted by Haroon

My 70" XBR (LCD RP) from 2004 has developed the blue blob problem as well - thing is that Sony no longer offers any coverage on this defect (they had a service bulletin for this problem but it's been revised to cover only the lamp door warping).

Optical block repair will cost a little over $2000 and even then there's no guarantee that the set will last long. I paid $12K for this set back in 2004 and given the price would like to think that it would last longer than 6 years.

FWIW, Call Sony and see if they'll offer to do anything for you. Doesn't hurt to ask because plenty of people with sets outside the extended warranty period are being offered solutions from Sony.

AmowAgou · 2010-02-12, 11:10 AM

Quote:

Originally Posted by mike70sk

I kinda wish i wouldn't went plasma now though. Im very happy with pq but i heard plasma tv last about 40 percent longer.

I am confused, do you like plasma or not?

DSgamby · 2010-02-12, 12:56 PM

AmowAgou: He meant to say he wish he went with Plasma as there are no 52 inch Plasma. LCD does.

mike70sk: Does not apply to the warranty. If is the 2nd year of purchase which includes the extended warranty you bought.

1tribeca · 2010-02-13, 04:52 PM

"But, things do happen...heck, even the odd Toyota goes a muck once and a while, luckily, I have not been the owner of one of the bad ones over the past 35 years."

Do you think that statement holds water now?? DOH!! bad Toyota, bad!!

llcarlos · 2010-02-21, 03:52 PM

Not buying an EW is the only gambling that has paid off for me. Of course the 3 or 4 heart attacks I've had when my HDTV has not turned on, or turned on with no sound, or refused to operate by remote control may not be worth it. So far they were just glitches though, like a poor handshake or a stuck button. I've saved the EW money for a new TV.

NANCYDT · 2011-06-14, 04:59 PM

The standby red light was blinking 13 times, there was no picture no sound...

Sony tech support and customer relation made me call back and forth many times. The end result was I had to spend $285.00 to fix it. I don't know what will be next for this TV. If it broke again it will be garbage since the new one cost just around $600.00. Some brands is even less

Some of Sony customer service rep. were nice but could not help much.
The last person I spoke with, he was talking like a machine and told me they can't do any thing a bout it since it was out of warranty!!! He did not so happy and did not anwser me when I asked him if the Sony TV just last for 3 year?

Sony was a well known company but their product are not as good as they used to be. I will be scared to purchase TV from them again. I googled and saw that people have problem with Sony TV quite often!!! my next TV won't be SONY

Cap · 2011-06-14, 05:27 PM

I had the optical block problem. Paid 4k for the set. its useless, I was offered a 1500$ tv for 980$. Not really worth it. I threaten small claims, nothing better they would do. I will never buy a sony product again. Its been tough but do able.

cyclist44 · 2011-08-15, 11:30 AM

I own this Portable Hand Held TV. It says it has a NTSC Tuner but now with everything going digital at the end of August I will be getting no reception. Is there anything that can be done to get OTA reception?

joepro · 2011-08-15, 12:06 PM

Did you post in the wrong thread? I don't see how this relates to the original post

2010-01-26, 09:50 AM	#31
eimaj Join Date: Dec 2004 Posts: 1,491	Some credit card companies offer to match the manufacturers warranty (so an extra year maybe two) if you pay for the product in full with their card. Check to see of your card does this and start buying your expensive gear this way. Free EW. __________________ tech junkie, but recently it's been junkie tech

2010-01-26, 10:18 AM	#32
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,302	The credit card companies match, up to a year, so you get up to an extra year, but if the manufacturer's warranty is 2 years, you still only get a year extra. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

2010-01-26, 01:47 PM	#33
Haroon Join Date: Feb 2002 Location: Toronto Posts: 116	My 70" XBR (LCD RP) from 2004 has developed the blue blob problem as well - thing is that Sony no longer offers any coverage on this defect (they had a service bulletin for this problem but it's been revised to cover only the lamp door warping). Optical block repair will cost a little over $2000 and even then there's no guarantee that the set will last long. I paid $12K for this set back in 2004 and given the price would like to think that it would last longer than 6 years. I'm now thinking of changing my setup altogether - my room can accommodate a FP - thinking of either an Epson or might go with the LCoS based JVC. Sorry but Sony has lost my trust (the 70" was a replacement set for a CRT RPTV that had defective CRTs - the flicker problem). __________________ My Collection

2010-01-26, 07:16 PM	#35
ScaryBob Veteran Join Date: Feb 2009 Location: The Dandelion City Posts: 7,133	My first HDTV, a Hitachi CTR RPTV required a convergence and geometry calibration about every 6 months. Hitachi HDTVs were supposed to be the best on the market but were typically very badly calibrated from the factory. After the first year, mine was so bad I called for a service call to get it calibrated. The tech they sent out didn't even know how to get into the service menu. When he finally figured it out (from directions I found on the internet), it was obvious he couldn't calibrate it very well either and he didn't have the right equipment. Not that it made any difference. The set drifted so much in the next six months it needed to be redone. New LCDs at under $1000 are a bargain and dream machine compared to that $3500 RPTV. Then there were the really good old days (really old that is), when almost all TVs needed major service after 4 or 5 years and regular service calls after that. I have 2 LCDs that are 4 and 5 years old that look as good as the day I bought them and show no sign of wear. OTOH, today's LCD TVs are made a lot cheaper due to the price driven nature of today's TV market. I'm sure that Sony and Samsung could build much better nodels if consumers were willing to pay more for better quality. __________________ At 20 I had a good mind. At 40 I had money. At 60 I've lost my mind and my money. Oh, to be 20 again. --Scary

2011-06-14, 04:59 PM	#42
NANCYDT Rookie Join Date: Jun 2011 Posts: 1	Sony tv Bravia KDL40V3000 broke after 3 years The standby red light was blinking 13 times, there was no picture no sound... Sony tech support and customer relation made me call back and forth many times. The end result was I had to spend $285.00 to fix it. I don't know what will be next for this TV. If it broke again it will be garbage since the new one cost just around $600.00. Some brands is even less Some of Sony customer service rep. were nice but could not help much. The last person I spoke with, he was talking like a machine and told me they can't do any thing a bout it since it was out of warranty!!! He did not so happy and did not anwser me when I asked him if the Sony TV just last for 3 year? Sony was a well known company but their product are not as good as they used to be. I will be scared to purchase TV from them again. I googled and saw that people have problem with Sony TV quite often!!! my next TV won't be SONY

2010-01-26, 06:58 PM	#34
wz286t Join Date: Nov 2004 Location: Oakville Posts: 133	1. FWIW: I actually benefitted from my EW a few years ago: my 2002 HD CRT Sony TV needed a major module replaced just before the end of my EW, so it was worth it for me at about $70 a year vs. the $300 for the module plus labour. At first they balked at it, but when I pointed out to Sony that the item is covered under a recall that I found out about on another forum - they replaced it without protest. 2. if you have a Gold Visa card, I 'd suggest checking its purchase coverage. Many of those(RBC and TD come to mind) let you double your manufacturer's warranty period if you pay for the item in full with that card.

2010-02-06, 07:53 PM	#36
mike70sk Join Date: Aug 2008 Posts: 424	I purchased a 52 samsung for futureshop I got the 4 year plan i paid about 329 for it, they sold me the stand for 29 bucks retail 299, so it seemed worth it to me, 1 year is just too short for warranty. I kinda wish i wouldn't went plasma now though. Im very happy with pq but i heard plasma tv last about 40 percent longer. The tv was purchased on a credit card. so my question is do i have a 5th year of warranty from the card, or does that not apply with extended warranty?

2010-02-12, 12:56 PM	#39
DSgamby Veteran Join Date: Feb 2006 Location: Thunder Bay, Ontario Posts: 3,903	AmowAgou: He meant to say he wish he went with Plasma as there are no 52 inch Plasma. LCD does. mike70sk: Does not apply to the warranty. If is the 2nd year of purchase which includes the extended warranty you bought.

2010-02-13, 04:52 PM	#40
1tribeca Join Date: Jun 2008 Location: Toronto Posts: 353	"But, things do happen...heck, even the odd Toyota goes a muck once and a while, luckily, I have not been the owner of one of the bad ones over the past 35 years." Do you think that statement holds water now?? DOH!! bad Toyota, bad!!

2010-02-21, 03:52 PM	#41
llcarlos Join Date: Feb 2008 Location: Winnipeg Posts: 257	Not buying an EW is the only gambling that has paid off for me. Of course the 3 or 4 heart attacks I've had when my HDTV has not turned on, or turned on with no sound, or refused to operate by remote control may not be worth it. So far they were just glitches though, like a poor handshake or a stuck button. I've saved the EW money for a new TV.

2011-06-14, 05:27 PM	#43
Cap Join Date: Dec 2005 Location: Oshawa Posts: 497	I had the optical block problem. Paid 4k for the set. its useless, I was offered a 1500$ tv for 980$. Not really worth it. I threaten small claims, nothing better they would do. I will never buy a sony product again. Its been tough but do able. __________________ 50PX75U, (rogers') 8300HDPVR, 42PD50, Macbook Pro Imac 3.2ghz, Apple TV2, Iphone4, Time Capsule, VOIP Line,

2011-08-15, 11:30 AM	#44
cyclist44 Join Date: Oct 2008 Posts: 535	Casio Hand Held Color TV 2.3" Screen I own this Portable Hand Held TV. It says it has a NTSC Tuner but now with everything going digital at the end of August I will be getting no reception. Is there anything that can be done to get OTA reception?

2011-08-15, 12:06 PM	#45
joepro Join Date: Dec 2005 Posts: 165	Did you post in the wrong thread? I don't see how this relates to the original post __________________ Panasonic 50GT30 \| Yamaha HTR-6063 \| Energy Take Classic 5.1 \| Oppo BDP-93 \| Illico - 8642HD

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