"Channel not available"?? - Canadian TV, Computing and Home Theatre Forums

madsci · 2009-02-09, 09:18 AM

Hi,

Since Feb 1, several of my channels have disappeared and been replaced with a "Channel temporarily not available" message that tells me to check back later. It's been more than a week, and they haven't shown up at all and I'm wondering if they've been removed. Any of you having this problem?

The channels are NHL Network, Discovery Kids, Sportsnets other than East, CBC Bold, CityTV, OLN, MuchMore Retro, BNN, BBC World. I'm on the 30 a la carte plan, but am now missing all these channels. Anyone else experiencing this or any insights?

bofh · 2009-02-09, 01:59 PM

It sounds like your signal is not strong enough to get a picture. If nothing has changed (and you don't have extra splitters), you will probably need a technician to come check your signal strength and possibly put in an amplifier.

57 · 2009-02-09, 05:24 PM

See the following post for SA Tips. If you're still getting the message "not available", call your service provider. If you're getting a black screen, check your signal strength:

http://www.digitalhome.ca/forum/showthread.php?t=17719

See the following post for those new to the forum - FAQs, Search tips:

http://www.digitalhome.ca/forum/showthread.php?t=57741

madsci · 2009-02-09, 05:31 PM

Thanks so much bofh and 57. Sorry I didn't search the forum for SA tips - it hadn't even occurred to me that it might be a hardware issue. I thought a few of my channels had been "Peachtree'd", especially since I lost three of the four Sportsnet feeds - all the ones except the one for our zone.

Thanks for your help.

2009-02-09, 09:18 AM	#1
madsci Rookie Join Date: Feb 2009 Posts: 2	"Channel not available"?? Hi, Since Feb 1, several of my channels have disappeared and been replaced with a "Channel temporarily not available" message that tells me to check back later. It's been more than a week, and they haven't shown up at all and I'm wondering if they've been removed. Any of you having this problem? The channels are NHL Network, Discovery Kids, Sportsnets other than East, CBC Bold, CityTV, OLN, MuchMore Retro, BNN, BBC World. I'm on the 30 a la carte plan, but am now missing all these channels. Anyone else experiencing this or any insights?

2009-02-09, 05:24 PM	#3
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,301	See the following post for SA Tips. If you're still getting the message "not available", call your service provider. If you're getting a black screen, check your signal strength: http://www.digitalhome.ca/forum/showthread.php?t=17719 See the following post for those new to the forum - FAQs, Search tips: http://www.digitalhome.ca/forum/showthread.php?t=57741 __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

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2009-02-09, 01:59 PM	#2
bofh Rookie Join Date: Jan 2008 Posts: 17	It sounds like your signal is not strong enough to get a picture. If nothing has changed (and you don't have extra splitters), you will probably need a technician to come check your signal strength and possibly put in an amplifier.

2009-02-09, 05:31 PM	#4
madsci Rookie Join Date: Feb 2009 Posts: 2	Thanks so much bofh and 57. Sorry I didn't search the forum for SA tips - it hadn't even occurred to me that it might be a hardware issue. I thought a few of my channels had been "Peachtree'd", especially since I lost three of the four Sportsnet feeds - all the ones except the one for our zone. Thanks for your help.