Bell TV: Moving to another home questions - Page 5 - Canadian TV, Computing and Home Theatre Forums

taxtwit · 2009-01-27, 06:03 PM

Quote:

Originally Posted by Pinza

Bell have NO IDEA what equipment is at your old house...

What I meant is that if you've got single tuner HD boxes like 6100/6142s, you get SW21s as part of the move promotion. If you have a dual tuner HD box, you'll get a SW44.

Pinza · 2009-01-27, 07:39 PM

Not always. If you have a 6100 & 3 x 3100's you would get an SW44.

The Technicians get paid to install an SW44 they get ZERO for a pair of SW21's even though there are almost the same number of connectors and amount of work involved. Which do you think the Tech will choose.?

Angelfish · 2009-01-28, 10:31 AM

Quote:

Originally Posted by Pinza

There is no need to take any of it with you, Bell will install a new Dish and SW21's for you at the new location. You will also get 1 receiver hooked up for free, any extra ones are $50 per line.

If you want to take the second Dish that is up to you but if you do not need it, leave it behind.

I called today and the Bell tech said just about all that. I have arranged for the install to happen on Feb 8. It is a Sunday and we'll see how it goes.

haystack · 2009-01-28, 10:42 AM

Angelfish after being a customer of bells for 8 years I'm surprised your so trusting. This is not a swipe at installers as I'm sure they will set you up right but Bell will be responsible for the billing. Best of luck with the install and your new place.

taxtwit · 2009-01-28, 10:48 AM

Quote:

Originally Posted by Pinza

Not always. If you have a 6100 & 3 x 3100's you would get an SW44.

The Technicians get paid to install an SW44 they get ZERO for a pair of SW21's even though there are almost the same number of connectors and amount of work involved. Which do you think the Tech will choose.?

But if the Tech chooses to install a SW44, it's my understanding that Bell is going to charge the customer extra for it, unless the one "free" receiver they are having installed is a dual tuner like a 9200 or 9242.

Pinza · 2009-01-28, 10:56 AM

No, if the customer has 1 HD receiver and 3 SD's they should be getting the SW44 as standard, that is what they would get as a new customer, so there should be no change.

Angelfish · 2009-01-28, 11:03 AM

At my old residence I have 2 dishes (20" oval) installed. Both dishes have similar setup in that they both have 2 sw21. I will eventually take one of them with me (for spare LNB and switches). I told the Bell CSR that I need 2 sw21's installed with the new dish and did not mention of taking the old dish with me. I can install the sish myself but it is Winter and I don't much feel like being Superman on a ladder.

I am more interested in the technicial wiring up the connections for me and drilling through the walls. I will only be install 3 of my recievers and de-commisioning my 2700. (don;t need it anymore, use to use it for kids room (no longer needed)(you can read between the lines). I will be taking my recievers with me so that they are available when the tech does the install. I also am not going to be getting a phone line. I have a cell phone and don't want to get a phone line just so Bell can get more money out of me. I never order PPV. If I ever need to order something the house I'm moving to does have a phone line connection already. If Bell asks I will give them that number.

Pinza · 2009-01-28, 11:11 AM

The Tech should install an SW44 for you at the rear of the Dish, hooking up your 3 receivers will still leave you a spre port for future use.

You can still take the second Dish asembly with you if you choose to.

Extra cost should be $100 for the 2nd & 3rd receivers.

kevin7m · 2009-03-09, 01:24 PM

I'm moving next month and I'm going to get my Bell TV service moved to my new house (there isn't a dish installed there).

I just want to find out if I should be worried about Bell messing stuff up or does this kind of thing usually go smoothly. I just don't want to get any surprises or unexpected costs.

Thanx for any info.
K

i hate tv · 2009-03-09, 01:27 PM

How many receivers do you have?
If they are Rental, I believe (don't quote me) that all will be installed, free of charge...
If you own, then your 1st receiver +dish is free(if you own a 9200, 9242, 9241 have it installed as the 1st receiver) and each subsequent receiver is $50...
If you can, I would take the dish and switch(es) from your old house, as it never hurts to have a spare LNB, switch in case one fails

kevin7m · 2009-03-09, 01:47 PM

I only have one reciever (SD-PVR, 3200??).

I finally found the info on the Bell website and it states that a new dish and 1 reciever is free. They don't make it easy to find this info sometimes.

I guess now I'll make the call to get the new dish installed at the house. They say to call 2 - 3 weeks in advance but to me that seems like it would be cutting it close.

K

Angelfish · 2009-03-09, 01:53 PM

Quote:

Originally Posted by kevin7m

I'm moving next month and I'm going to get my Bell TV service moved to my new house (there isn't a dish installed there).

I just want to find out if I should be worried about Bell messing stuff up or does this kind of thing usually go smoothly. I just don't want to get any surprises or unexpected costs.

Thanx for any info.
K

I have recently moved. I have 3 recievers to install. I own all of my recievers so the charge should have been $100.00. Bell had contracted another installer to install the dish. He and his partner did an excellent job. However about a month later I get the bill and sure enough Bell charged me for all 3 recievers. I call them up to dispute the charge. I have been credited. KEEP YOUR EYE ON THE BILL FROM BELL ALWAYS

ScaryBob · 2009-03-09, 02:08 PM

How well the installation goes depends on the contractor. Most are good but I have had problems, like no shows and bad dish placement. (Watch out for trees that could block the signal when leaves emerge.) The best place to locate the dish is on the side of a solid structure. (A brick chimney or wall is good.) That way it is accessible for clearing off snow and for repairs. Roofs tend to be problematic due to poor accessibility and less secure mounting surfaces.

Ex Agent EV · 2009-03-09, 05:09 PM

Quote:

How many receivers do you have?
If they are Rental, I believe (don't quote me) that all will be installed, free of charge...
If you own, then your 1st receiver +dish is free(if you own a 9200, 9242, 9241 have it installed as the 1st receiver) and each subsequent receiver is $50...
If you can, I would take the dish and switch(es) from your old house, as it never hurts to have a spare LNB, switch in case one fails

Dish and first receiver is installed FREE OF CHARGE no matter if you are RENTING or if you PURCHASED

Ther would be a 50$ charge for the install of each additionnal receiver, EVEN IF YOU ARE RENTING

If you plan to install a second receiver in the near future might as well get it done on that same call. A tech will cost you 75$ if you call him in a few weeks to install an additionnal unit while it would only cost 50$ if you do it at the same time

Install the receiver next to a window or on a balcony if possible that way you can clear up the snow in the winter and make sure you have less interruption possible due to weather condition

You have a 90 days warranty on that installation. If you are not satisfied of the signal or if you frequently loose signal make sure to call BellTV whithin that period. They will send a second technician FREE OF CHARGE to correct the issue

cablecanada07 · 2009-03-30, 01:39 PM

when i move on march 1st, bell tv came to install my new dish on feb 28th, and the rep of bell tv, told me they will charge me 50$ for two receivers.
i received my bill and never got charge for this. is this normal? and my bill was mail on the 12 march.

2009-01-28, 11:03 AM	#67
Angelfish Join Date: Mar 2002 Location: Keele/401 Posts: 441	A bit of info At my old residence I have 2 dishes (20" oval) installed. Both dishes have similar setup in that they both have 2 sw21. I will eventually take one of them with me (for spare LNB and switches). I told the Bell CSR that I need 2 sw21's installed with the new dish and did not mention of taking the old dish with me. I can install the sish myself but it is Winter and I don't much feel like being Superman on a ladder. I am more interested in the technicial wiring up the connections for me and drilling through the walls. I will only be install 3 of my recievers and de-commisioning my 2700. (don;t need it anymore, use to use it for kids room (no longer needed)(you can read between the lines). I will be taking my recievers with me so that they are available when the tech does the install. I also am not going to be getting a phone line. I have a cell phone and don't want to get a phone line just so Bell can get more money out of me. I never order PPV. If I ever need to order something the house I'm moving to does have a phone line connection already. If Bell asks I will give them that number. __________________ Bell 6131 (thanks Bell),4100,6141 Sony KP-51WS520 CM 4228 Garmin c340 265WT 1490T 295W 2460LMT PS3

2009-03-09, 01:24 PM	#69
kevin7m Rookie Join Date: Feb 2009 Location: Ottawa, ON Posts: 18	Should I be worried? (moving) I'm moving next month and I'm going to get my Bell TV service moved to my new house (there isn't a dish installed there). I just want to find out if I should be worried about Bell messing stuff up or does this kind of thing usually go smoothly. I just don't want to get any surprises or unexpected costs. Thanx for any info. K

2009-03-30, 01:39 PM	#75
cablecanada07 Join Date: Jul 2008 Posts: 89	moving when i move on march 1st, bell tv came to install my new dish on feb 28th, and the rep of bell tv, told me they will charge me 50$ for two receivers. i received my bill and never got charge for this. is this normal? and my bill was mail on the 12 march.

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2009-01-27, 07:39 PM	#62
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	Not always. If you have a 6100 & 3 x 3100's you would get an SW44. The Technicians get paid to install an SW44 they get ZERO for a pair of SW21's even though there are almost the same number of connectors and amount of work involved. Which do you think the Tech will choose.?

2009-01-28, 10:42 AM	#64
haystack Join Date: Jan 2006 Posts: 2,113	Angelfish after being a customer of bells for 8 years I'm surprised your so trusting. This is not a swipe at installers as I'm sure they will set you up right but Bell will be responsible for the billing. Best of luck with the install and your new place.

2009-01-28, 10:56 AM	#66
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	No, if the customer has 1 HD receiver and 3 SD's they should be getting the SW44 as standard, that is what they would get as a new customer, so there should be no change.

2009-01-28, 11:11 AM	#68
Pinza Veteran Join Date: Jul 2008 Location: GTA Posts: 8,684	The Tech should install an SW44 for you at the rear of the Dish, hooking up your 3 receivers will still leave you a spre port for future use. You can still take the second Dish asembly with you if you choose to. Extra cost should be $100 for the 2nd & 3rd receivers.

2009-03-09, 01:27 PM	#70
i hate tv Join Date: Mar 2007 Posts: 2,317	How many receivers do you have? If they are Rental, I believe (don't quote me) that all will be installed, free of charge... If you own, then your 1st receiver +dish is free(if you own a 9200, 9242, 9241 have it installed as the 1st receiver) and each subsequent receiver is $50... If you can, I would take the dish and switch(es) from your old house, as it never hurts to have a spare LNB, switch in case one fails

2009-03-09, 01:47 PM	#71
kevin7m Rookie Join Date: Feb 2009 Location: Ottawa, ON Posts: 18	I only have one reciever (SD-PVR, 3200??). I finally found the info on the Bell website and it states that a new dish and 1 reciever is free. They don't make it easy to find this info sometimes. I guess now I'll make the call to get the new dish installed at the house. They say to call 2 - 3 weeks in advance but to me that seems like it would be cutting it close. K

2009-03-09, 02:08 PM	#73
ScaryBob Veteran Join Date: Feb 2009 Location: The Dandelion City Posts: 7,133	How well the installation goes depends on the contractor. Most are good but I have had problems, like no shows and bad dish placement. (Watch out for trees that could block the signal when leaves emerge.) The best place to locate the dish is on the side of a solid structure. (A brick chimney or wall is good.) That way it is accessible for clearing off snow and for repairs. Roofs tend to be problematic due to poor accessibility and less secure mounting surfaces.