WD My Book files - Canadian TV, Computing and Home Theatre Forums

Coasterdon · 2012-08-03, 10:08 AM

I have a Western Digital My Book that backs up my pc overnight. I had a big problem with the Pc and I had to refromat the hard drive. I assumed I would be able to reload the WD software and retrieve my files. No such luck. I can see that there is something called "Other Filess" on the drive but I can't retrieve them. Apparently since I had to reload the sw it thinks it's a different pc or something like that. I can't view the files either. It seems to me this is exactly what I bought it for isn't it. If I can't get those files then it's a major fail for the external drive. Any ideas?

Francois Caron · 2012-08-03, 05:43 PM

Check the manufacturer's Web site. They must have a step by step procedure for restoring your files.

BTW, your backup plan might not be very useful if you can't take the backup drive off-site. What if there was a fire?

2012-08-03, 10:08 AM	#1
Coasterdon Join Date: Jun 2004 Location: Toronto Posts: 274	WD My Book files I have a Western Digital My Book that backs up my pc overnight. I had a big problem with the Pc and I had to refromat the hard drive. I assumed I would be able to reload the WD software and retrieve my files. No such luck. I can see that there is something called "Other Filess" on the drive but I can't retrieve them. Apparently since I had to reload the sw it thinks it's a different pc or something like that. I can't view the files either. It seems to me this is exactly what I bought it for isn't it. If I can't get those files then it's a major fail for the external drive. Any ideas? __________________ Samsung 55D6300 \| Samsung Blu-Ray Player \| Bell Fibe TV \| Wii \| PS3 \| X Box 360 \| Too many DVD's

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2012-08-03, 05:43 PM	#2
Francois Caron Join Date: Jun 2002 Posts: 1,371	Check the manufacturer's Web site. They must have a step by step procedure for restoring your files. BTW, your backup plan might not be very useful if you can't take the backup drive off-site. What if there was a fire?