Shaw to launch new 'Online Community' - Page 7 - Canadian TV, Computing and Home Theatre Forums

GamerGuy · 2012-09-12, 04:35 PM

*snip*

P.S. (Hours later)

Please note I was in a bad mood earlier and made a bigger stink than need be. I mistook one incident for another in my bothered state and kinda lashed out. I apologize to those involved.

audacity · 2012-09-13, 12:10 PM

One interesting thing about the Shaw Community: it sends email updates that aren't all that intelligent. For instance, I've been getting similar updates for weeks, and here is what it says in the "latest activity" section in all of these emails:

Quote:

Latest Activity
Activity from the people, places, and content you are following
DNU new activity by audacity
is wondering when BB250 will be available in his area. new activity by audacity
Schedule for DNU completion and BB250? new activity by audacity

So, these threads have not been updated in months, and I was the last person to post in these threads. Does it make sense to report "new activity" to me on threads or documents that haven't been updated in months? More importantly, you would think I would know about the latest activity when I was the last person to contribute to the conversation... it just seems odd to notify me about it. And if it notifies me about those same threads every week!

shawsean · 2012-09-13, 02:25 PM

The outage on the 12th was actually us pushing the site live. It's now available @ http://shaw.ca/support and searchable on google etc. ( I almost said "and bing")

@audacity - Good feedback, thanks for that. I'm going to put that on my action list to investigate. Receiving those emails for outdated threads makes zero sense to me.

Cheers,
Sean

753951 · 2012-10-03, 12:19 PM

Has anyone noticed how since Shaw created their community, traffic here is much, much lighter?

Jetranger · 2012-10-03, 12:25 PM

That might be just a coincidence as the traffic there isn't all the great either. I still see more posting here than I do on the 'community' but I would agree it has been rather quiet here of late. Maybe it has to do with the nice weather we have had this past month. Now that it's cold again, perhaps there will be more time spent indoors and problems being discovered again?

We can always hope.....

GumboKing · 2012-10-03, 02:07 PM

Probably also due to no new price increases (sort of), no new channels, and everyone on here has already complained about the high prices of the existing packages.

I have not had a recording glitch for a while too, although I will be out most of the weekend so I am sure I will have a bunch that fail then.

2012-09-13, 02:25 PM	#93
shawsean Join Date: Jul 2010 Location: Vernon, BC Posts: 195	The outage on the 12th was actually us pushing the site live. It's now available @ http://shaw.ca/support and searchable on google etc. ( I almost said "and bing") @audacity - Good feedback, thanks for that. I'm going to put that on my action list to investigate. Receiving those emails for outdated threads makes zero sense to me. Cheers, Sean __________________ Sean - Shaw Community Manager Official Shaw Employee on Digital Home

2012-10-03, 12:25 PM	#95
Jetranger Premium Supporter Join Date: Jan 2008 Location: Calgary SonyTVs,ShawGateway&6Portals DCX3400, Pace 770D, 5ShawExpanders:3WD,1Sgt,1iOmga Harmony One Posts: 3,331	That might be just a coincidence as the traffic there isn't all the great either. I still see more posting here than I do on the 'community' but I would agree it has been rather quiet here of late. Maybe it has to do with the nice weather we have had this past month. Now that it's cold again, perhaps there will be more time spent indoors and problems being discovered again? We can always hope..... __________________ If you want more then ask for it rather than going hungry. If you want more than I have then you should ask. They're going to park their car over there.

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2012-09-12, 04:35 PM	#91
GamerGuy Join Date: Apr 2012 Location: Victoria, BC Posts: 404	snip P.S. (Hours later) Please note I was in a bad mood earlier and made a bigger stink than need be. I mistook one incident for another in my bothered state and kinda lashed out. I apologize to those involved.

2012-10-03, 12:19 PM	#94
753951 Join Date: Nov 2005 Location: Calgary Posts: 587	Has anyone noticed how since Shaw created their community, traffic here is much, much lighter?

2012-10-03, 02:07 PM	#96
GumboKing Join Date: Jun 2005 Location: Winnipeg Posts: 159	Probably also due to no new price increases (sort of), no new channels, and everyone on here has already complained about the high prices of the existing packages. I have not had a recording glitch for a while too, although I will be out most of the weekend so I am sure I will have a bunch that fail then.