Can I use a fax machine with a VOIP phone? - Page 2 - Canadian TV, Computing and Home Theatre Forums

chevv · 2008-05-15, 01:39 PM

Hey all,

i have the following:

(1) dsl 3.5mpbs
(2) comwave softphone

another user posted here about being able to send and receive faxes with

comwave. if so i have been researching for months on this idea. no luck.

appears to me 1 needs intermediary service to help you get virtual fax,

phone, or fax to email account. there must be a way for those of us who can

practically not afford internet service.

please help, thanks.

chevv@hotmail.com

hugh · 2008-05-15, 02:58 PM

I don't know about using the softphone service but if you use the regular comwave service and use one of the higher bitrate codecs you should have no problem.

p.s. Why are you posting your email address? Doing so just invites more spam from spam harvesters.

325xi · 2008-10-06, 12:00 AM

Just in case you don't know yet - you can have very reliable fax2email services for free.
Callcentric offers this as a basic feature on its free accounts (in Call Treatments). Just get DID, free from IPKall, or paid, and forward calls to your callcentric account. You just got a virtual fax machine for incoming faxes.

PhotoJim · 2008-10-07, 06:39 PM

I sent a fax to the UK on Sunday from my phone at home (via Access Communications Digital Voice service) and it worked just fine.

Good VoIP can do fax. It depends on the codec in use, and good VoIP can tell you're faxing and use a good codec.

Masula · 2008-11-22, 02:50 AM

I have problems sending fax over VOIP lines but incoming seems to work fine. My VOIP provider does not support faxing but try to change some settings on your VOIP adapter and chances are it might work...

FeinDenz · 2010-01-20, 06:50 AM

How reliable is VoiP.ms? Primus TBB recently almost never receives faxes on my phone line in Ottawa. Sending mostly still works. Vonage mostly OK in or out. This after many hours of talking to both Tech Supports & to Canon & Brother fax all-in-one call-centres. Vonage gave the most useful & accurate tips, and phd back on time to check how I was doing.

Bell was also unreliable, often gave "poor line condition". Tech support & billing service both lousy. I'll never use Bell in any form again, not even for new Palm 3 smart-phone.

I have signed up with MyFax.com, Ottawa-designed and supported fax service, rated best by one survey. Rate is a decent clean $10 a month.

(I dislike & avoid any dumb, insulting & inconvenient $xx.99 rates, on purchases & at restaurants. I would prefer VoIP.ms incoming toll-free rate to be 3c even & not the dumb, insulting & inconvenient 2.9c!).

VoIP.ms & MyFax.com could get together!

FeinDenz

djrobinn · 2011-08-15, 10:59 PM

Quote:

Originally Posted by Masula

I have problems sending fax over VOIP lines but incoming seems to work fine. My VOIP provider does not support faxing but try to change some settings on your VOIP adapter and chances are it might work...

On the contrary, sending for me (on Primus VOIP/ TBB) is a non-issue and I've used it quite few times since I got Primus TBB, receiving however, has NEVER worked for me...

I used to think the Canon MFC I'm using has an issue but I don't think that is the case...

Anyone know of a dedicated VOIP Faxing thread? I searched but couldn't find...

TIA!

Mango · 2011-08-16, 11:36 AM

FeinDenz, how has your MyFax service been working lately? I stopped using them shortly after the takeover by j2 and haven't heard anything about them since. Hopefully no news is good news.

lordspace · 2012-05-13, 06:37 PM

I am using PamFax (pink site) it is pretty good. I believe it was about $65/y or something like that. I think it is a good idea to have different providers for the voip and fax.
I am too using voip.ms

Cap · 2012-05-13, 07:13 PM

For me lower the baud rate on the fax machine to 9600. That solved my issues. i can send and receive no problem on voip.ms.

awebber · 2012-05-18, 12:46 AM

Since this thread has been revived, I'll say that over the years, I've gone from eFax to Callwave to OneSuite for incoming faxing.

eFax is still some crazy price (and even crazier in Canada than US) while OneSuite is $1/mo for unlimited incoming. I have two accounts with them, my original with a US fax # and later we signed up for another account primarily to add a Canadian fax #, which has proved really helpful with places that won't dial long distance. We also found 3 zipdial (?) numbers simply wasn't enough, so we have 5-6 mobile and landline numbers spread across the two accounts for outgoing LD. We've even used it occasionally with our Primus TBB unlimited-NA line, to make calls overseas for less than TBB prices.

OneSuite is a prepaid service with a U$10 minimum. That's enough for almost a year of faxing if you don't make any LD calls, and the monthly fax charge keeps the account alive (needs some activity every 6 mos).

=aw

riwarren · 2012-08-26, 12:37 PM

Hello,

I have been trying for some time now to get faxes to send using T.38 codec and G711/G729, and have had nothing but a world of trouble with it.

We are routing it through a Mera MVTS II 1.4 softswitch.

PSTN to PSTN. The faxes start communicating, but then after about 40 seconds the fax fails.

Can anyone offer any tips or insight on this?

2008-05-15, 01:39 PM	#16
chevv Rookie Join Date: May 2008 Posts: 2	comwave and fax Hey all, i have the following: (1) dsl 3.5mpbs (2) comwave softphone another user posted here about being able to send and receive faxes with comwave. if so i have been researching for months on this idea. no luck. appears to me 1 needs intermediary service to help you get virtual fax, phone, or fax to email account. there must be a way for those of us who can practically not afford internet service. please help, thanks. chevv@hotmail.com

2008-05-15, 02:58 PM	#17
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	I don't know about using the softphone service but if you use the regular comwave service and use one of the higher bitrate codecs you should have no problem. p.s. Why are you posting your email address? Doing so just invites more spam from spam harvesters. __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website.

2010-01-20, 06:50 AM	#21
FeinDenz Join Date: Jul 2006 Location: 10 Driveway, Ottawa Posts: 28	Faxing with VoIP.ms How reliable is VoiP.ms? Primus TBB recently almost never receives faxes on my phone line in Ottawa. Sending mostly still works. Vonage mostly OK in or out. This after many hours of talking to both Tech Supports & to Canon & Brother fax all-in-one call-centres. Vonage gave the most useful & accurate tips, and phd back on time to check how I was doing. Bell was also unreliable, often gave "poor line condition". Tech support & billing service both lousy. I'll never use Bell in any form again, not even for new Palm 3 smart-phone. I have signed up with MyFax.com, Ottawa-designed and supported fax service, rated best by one survey. Rate is a decent clean $10 a month. (I dislike & avoid any dumb, insulting & inconvenient $xx.99 rates, on purchases & at restaurants. I would prefer VoIP.ms incoming toll-free rate to be 3c even & not the dumb, insulting & inconvenient 2.9c!). VoIP.ms & MyFax.com could get together! FeinDenz

2012-05-13, 07:13 PM	#25
Cap Join Date: Dec 2005 Location: Oshawa Posts: 497	For me lower the baud rate on the fax machine to 9600. That solved my issues. i can send and receive no problem on voip.ms. __________________ 50PX75U, (rogers') 8300HDPVR, 42PD50, Macbook Pro Imac 3.2ghz, Apple TV2, Iphone4, Time Capsule, VOIP Line,

2012-05-18, 12:46 AM	#26
awebber Join Date: Aug 2006 Location: Ottawa Posts: 222	Since this thread has been revived, I'll say that over the years, I've gone from eFax to Callwave to OneSuite for incoming faxing. eFax is still some crazy price (and even crazier in Canada than US) while OneSuite is $1/mo for unlimited incoming. I have two accounts with them, my original with a US fax # and later we signed up for another account primarily to add a Canadian fax #, which has proved really helpful with places that won't dial long distance. We also found 3 zipdial (?) numbers simply wasn't enough, so we have 5-6 mobile and landline numbers spread across the two accounts for outgoing LD. We've even used it occasionally with our Primus TBB unlimited-NA line, to make calls overseas for less than TBB prices. OneSuite is a prepaid service with a U$10 minimum. That's enough for almost a year of faxing if you don't make any LD calls, and the monthly fax charge keeps the account alive (needs some activity every 6 mos). =aw __________________ My TVFool results are at my profile Homepage URL. Thanks roger1818 for the idea.

2008-10-06, 12:00 AM	#18
325xi Join Date: Jul 2008 Location: Montreal Posts: 30	Just in case you don't know yet - you can have very reliable fax2email services for free. Callcentric offers this as a basic feature on its free accounts (in Call Treatments). Just get DID, free from IPKall, or paid, and forward calls to your callcentric account. You just got a virtual fax machine for incoming faxes.

2008-10-07, 06:39 PM	#19
PhotoJim Join Date: Dec 2003 Location: Regina, SK, CA Posts: 618	I sent a fax to the UK on Sunday from my phone at home (via Access Communications Digital Voice service) and it worked just fine. Good VoIP can do fax. It depends on the codec in use, and good VoIP can tell you're faxing and use a good codec.

2008-11-22, 02:50 AM	#20
Masula Rookie Join Date: Nov 2008 Posts: 10	I have problems sending fax over VOIP lines but incoming seems to work fine. My VOIP provider does not support faxing but try to change some settings on your VOIP adapter and chances are it might work...

2011-08-16, 11:36 AM	#23
Mango Join Date: Nov 2008 Location: Alberta Posts: 796	FeinDenz, how has your MyFax service been working lately? I stopped using them shortly after the takeover by j2 and haven't heard anything about them since. Hopefully no news is good news.

2012-05-13, 06:37 PM	#24
lordspace Rookie Join Date: May 2012 Posts: 5	I am using PamFax (pink site) it is pretty good. I believe it was about $65/y or something like that. I think it is a good idea to have different providers for the voip and fax. I am too using voip.ms

2012-08-26, 12:37 PM	#27
riwarren Rookie Join Date: Aug 2012 Posts: 1	Help!?! Hello, I have been trying for some time now to get faxes to send using T.38 codec and G711/G729, and have had nothing but a world of trouble with it. We are routing it through a Mera MVTS II 1.4 softswitch. PSTN to PSTN. The faxes start communicating, but then after about 40 seconds the fax fails. Can anyone offer any tips or insight on this?

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