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Other shaw box is not showing all channels..

2K views 2 replies 3 participants last post by  Jetranger 
#1 ·
The main tv in the living room is showing all the premium tv channels i have but the other room is only showing basic channels. We recently discontinued our service but then decided to get back the service again. Both boxes were showing all the channels before but now the other one doesnt.
How to fix this?
 
#2 ·
Call shaw and ask them to reset the other box. They will need the numbers off the bottom of it. That should fix the issue.
Likely the other box just isn't communicating with shaw on what channels to show.

You could also try unplugging the power waiting a minute and plugging it back in. Likely though the call to shaw is in order.
 
#3 ·
Without knowing which 'boxes' you have, that is a hard question to answer. Are they both the same brand and model or are they different? If they are the same, then there is a problem. If they are different models, perhaps you are having the 'MPEG4' channels issue.
 
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