Review: Ecost.com - Canadian TV, Computing and Home Theatre Forums

hugh · 2006-12-31, 06:56 PM

The purpose of this thread is for Digital Home members to review and relay their experience with Ecost.com

This is NOT a discussion thread so please limit yourself to one post which includes your review.

We welcome the input and opinions of all members whether they are good or bad, however, please note that this thread is NOT for rants. Whether you had a good or bad experience with this vendor we want to hear about it but in an OBJECTIVE manner.

If you post a rant or childish comments like, these guys "suck" or they're all a "bunch of idiots", then your comments will be considered trolling and your post will be deleted.

When you post, please try to include the following information:

What product or service you purchased.
Approximate timeframe you ordered the product
What location you dealt with if it’s a company with many stores or service locations
Your overall level of satisfaction
If you had a positive experience, please explain what made it such a positive experience.
If you had a negative experience, please read our guidelines below.

Guidelines for Posting Negative Reviews

The truth is no retailer or service provider is perfect and occasionally even the best companies can disappoint. Our experience is that good companies have problems but they typically make every reasonable effort to resolve problems.

If you had a problem and are posting a negative review, then please note what efforts you made to resolve the problem and the feedback you received. If you think the efforts to resolve the problem were NOT reasonable then please explain why. Saying you phoned up and talked to some idiot, suggests the problem may lie with the consumer and NOT the company!

No posting URLS or Directs to Competitors will be deleted

Posts containing URL's to competitors or posts saying gee you should have shopped at this retailer will be considered spam and deleted.

We want opinions, NOT sales pitches or spam!

james99 · 2006-12-31, 07:12 PM

ECOST.COM is one of several US companies that are in partnership with Canada Post's Border Free Shopping. As many are aware, several US websites do not ship to Canada.

Border Free shopping allows you to pay for everything upfront in Canadian dollars(no surprises when item arrives).

PRO

- Border Free shopping merchant
- Electonics are sometimes cheaper from a US retailer
- Good selection of items including refurbs

CONS

- Shipping can be slow

Over the years I have purchased several electronic items. Shipping can take several weeks but the savings can be worth the wait.

Sugith · 2007-01-01, 08:47 PM

Not that there's anything wrong with that, but should be aware. The one item I've ordered arrived as described in good condition.

Really like Border Free aspect, of course.

Sugith · 2009-08-04, 02:23 PM

Recently ordered a Harmony 1000 universal remote which came clearly used, scratched, dirty with no instructions.

Ebay purchases come better packed than this one did.

Only the price was right.

View Poll Results: How satisfied are you with this retailer?
Extremely Satisfied	2	33.33%
Somewhat Satisfied	4	66.67%
Somewhat Dissatisfied	0	0%
Extremely Dissatisfied	0	0%
Voters: 6. You may not vote on this poll

2006-12-31, 06:56 PM	#1
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	Review: Ecost.com The purpose of this thread is for Digital Home members to review and relay their experience with Ecost.com This is NOT a discussion thread so please limit yourself to one post which includes your review. We welcome the input and opinions of all members whether they are good or bad, however, please note that this thread is NOT for rants. Whether you had a good or bad experience with this vendor we want to hear about it but in an OBJECTIVE manner. If you post a rant or childish comments like, these guys "suck" or they're all a "bunch of idiots", then your comments will be considered trolling and your post will be deleted. When you post, please try to include the following information: What product or service you purchased. Approximate timeframe you ordered the product What location you dealt with if it’s a company with many stores or service locations Your overall level of satisfaction If you had a positive experience, please explain what made it such a positive experience. If you had a negative experience, please read our guidelines below. Guidelines for Posting Negative Reviews The truth is no retailer or service provider is perfect and occasionally even the best companies can disappoint. Our experience is that good companies have problems but they typically make every reasonable effort to resolve problems. If you had a problem and are posting a negative review, then please note what efforts you made to resolve the problem and the feedback you received. If you think the efforts to resolve the problem were NOT reasonable then please explain why. Saying you phoned up and talked to some idiot, suggests the problem may lie with the consumer and NOT the company! No posting URLS or Directs to Competitors will be deleted Posts containing URL's to competitors or posts saying gee you should have shopped at this retailer will be considered spam and deleted. We want opinions, NOT sales pitches or spam!

2007-01-01, 08:47 PM	#3
Sugith Join Date: Nov 2003 Location: Toronto Posts: 207	Most items are either refurbs or last year's model Not that there's anything wrong with that, but should be aware. The one item I've ordered arrived as described in good condition. Really like Border Free aspect, of course.

2009-08-04, 02:23 PM	#4
Sugith Join Date: Nov 2003 Location: Toronto Posts: 207	Update: refurbed? More like used Recently ordered a Harmony 1000 universal remote which came clearly used, scratched, dirty with no instructions. Ebay purchases come better packed than this one did. Only the price was right.

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2006-12-31, 07:12 PM	#2
james99 Moderator Join Date: Mar 2002 Location: Burlington Posts: 24,791	ECOST.COM is one of several US companies that are in partnership with Canada Post's Border Free Shopping. As many are aware, several US websites do not ship to Canada. Border Free shopping allows you to pay for everything upfront in Canadian dollars(no surprises when item arrives). PRO - Border Free shopping merchant - Electonics are sometimes cheaper from a US retailer - Good selection of items including refurbs CONS - Shipping can be slow Over the years I have purchased several electronic items. Shipping can take several weeks but the savings can be worth the wait.