|2009-05-25, 10:42 PM||#1|
Join Date: Aug 2008
Location: saint john, nb
Problems with Getting Sportsnet Ontario
Hi folks. In the past 4 weeks I have been having a problem in Saint John, NB in getting Sportsnet Ontario. I have spoken or written with 4 CSRS, 1 supervisor, 3 techs on the phone and 2 techs by email. I have been given 4 case numbers and have received 4 automated phone calls saying my problem has been fixed? Oh and I have had my 2 digital boxes reset 3 times by me and once, allegedly reauthorized by Rogers? Hmm?
The problem is simply this, I receive on channel 402 and Channel 74 Rogers Sportsnet East 24-7 and as I said it has happened for the past month. I have missed at least 3 ballgames and have to listen to Hockey Central at noon on the net.
Would anyone know if Can-Com is the problem as suggested by a person who is extremely knowledgeable in this field. Rogers are trying the line of bs on me that it is my 2 boxes and if that were the case why only Sportsnet Ontario? Why do i have to do Rogers tech and Csrs leg work? I have not been offered any compensation for my problems, in fact a Csr had placed an order to remove the NHL network which I have no trouble with...Yet?, but I was able to reverse that work order.
Does anyone have any suggestions on how to get my Sportsnet Ontario back as having Sportsnet East on 4 Channels is not what i am paying for. Thanks all.
Last edited by 57; 2009-05-26 at 12:40 AM. Reason: Moved to correct forum.