|2008-10-02, 08:41 PM||#1|
Join Date: Aug 2005
Location: Chatham-Kent, Ontario
Bell now charging for paper bill
Received the following email from Bell after purchasing new phone and renewing contract: "Thank you for choosing Bell Mobility. We appreciate your business. We have now completed your phone upgrade"..."Your bill will be mailed to you as requested. A service charge of $1 per bill will be charged to your account. This charge does not apply if you register for e-bill and preauthorized payment." I had been assured that absolutely nothing would change when I signed the new contract. The CSR I spoke with said the invoice was not part of the contract and they could charge what they wanted for it. Turns out this doesn't apply to onebill customers. Furthermore, just need to sign up for e-bill. It isn't necessary to do the preauthorized payment.