SA8300HD - External SATA Drive Works, Please Read Post 1 and Post 1 Links - Canadian TV, Computing and Home Theatre Forums

Go Back   Canadian TV, Computing and Home Theatre Forums > Canadian Internet, Phone, TV and Wireless Service Providers > Rogers Communications > Rogers Cable TV: HD PVR Discussion

Thread Tools Search this Thread Display Modes

Prev Previous Post   Next Post Next
Old 2005-03-05, 07:47 PM   #1
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Panasonic TCP65S1, Denon AVR4310Ci; Sony KDL40W3000, 8300-eHDD
Posts: 53,257
Default SA8300HD - External SATA Drive Works, Please Read Post 1 and Post 1 Links

This thread is designed to assist people wishing to add an eHDD to an 8300HD. Check out the links below:

Note regarding the May 2011 Rogers firmware update:

This firmware was supposedly to fix problems with the eHDD. Post your experiences in this thread.

Note regarding the October/November 2010 Rogers Firmware Update:

The latest firmware may put your i/eHDD to sleep and most will wake up again, but some people have reported issues as outlined in the firmware thread. As mentioned earlier, the WD "black" drives seem to cause the fewest issues and it has been hypothesized that the 300/CX instead of the 360 Vantec enclosures may also have issues. Please read the last few pages of this (eHDD) thread for the latest updates on enclosures/drives. It seems the make/model/series enclosure is quite important. Here's the link to the new firmware thread where this is also discussed in post 1, as well as in recent posts.

The Thermaltake enclosure discussed near the end of this thread is one that seems to work for everyone after the firmware update. Use anything else and you'll be risking a sleepy drive.

Edit: For detailed eHDD instruction information, please see the following article on Digital Home. (Since the article was written, SATA II drives can also be used. For additional "wordsmithing" of the above article, please see the following post.) eSATA cables that come with most new enclosures like the Vantec work.

Short form instructions for startup below:

Make sure there are no scheduled recordings at the time you're trying to connect the external HDD.

1. Assemble the drive in the enclosure.
2. Turn off the 8300.
3. Unplug the 8300.
4. Plug in the power to the enclosure.
5. Turn on the enclosure (HDD ready light is on). Give it a minute to completely power up.
6. Plug the SATA cables in both the enclosure and the
7. Plug in the power to the 8300.
Once it's booted up press the power on the 8300 and
the TV should have a message asking you if I wanted to format the drive.
8. There will be no notice regarding the formating being complete, so wait a few minutes just to be safe, then Unplug/Replug (reboot) the STB one more time. This second reboot is often necessary to see the correct % on the drives.

Note also that this is not officially supported by Rogers, there are no "guarantees".

Some people who purchased their PVRs have swapped out the internal drives, as discussed in the following thread.

See the following post for a summary of the various drives used in this thread - some more likely to cause issues (Seagate bad, WD good)? Drives with the powersave function (like (early) MyBook (non-PVR, FreeAgent) are not compatible with the SA8300HD, the drive needs to be "on" 24/7. Some people have been able to make the WD "green" drives work, however, some people have had problems. The WD Black drives seem to be the most compatible.

More summary information on Drives/Enclosures:

Thanks to mackbig for the following link to Cox instructions and storage explanation - pages 16/17 of the link:

Note that the largest external drive installed to date is now 1.5 TB (post 1586), but care needs to be taken to use the correct drive/enclosure combination.

Lots of drives have been discussed in this thread. Do a search of this thread for the drive make/model that you're looking at purchasing. If it hasn't been discussed here in a positive manner, be prepared for disappointment!

Anyone adding an eHDD to their PVR should consider purchasing a UPS (Uninterruptible Power Supply - Battery Backup). This is because the unit will not always restart properly after a power failure - you may need to reboot the PVR manually. You can purchase a small (say 350-500VA) UPS for about $40-50 and this will prevent problems associated with power failures. You can plug your other equipment into the surge protected side of the UPS for protection of the equipment - do not plug high draw items into the battery side, otherwise the (small) UPS is of no value. Apparently, the PVR will now reboot properly without a UPS, however, it is still good advice to have a UPS, since the unit will often keep recording during a short power failure, the equipment will be protected from failures, small surges, etc. If there's a cable amp upstream, it also needs to be plugged into the UPS. Power outages while recording can cause "head crashes" - not good.

Please see the following summary post for a "list of equipment and links" contained in this thread (this link contains some of the older information from early posts and is usually not necessary but may be some good background for those interested (Post 376)

Other Notes:

You cannot move eHDDs between different PVRs because the index for the programming is on the internal HDD to preclude just that. The internal drive must be functional for the PVR to operate. The programmes on both drives are encrypted and cannot be viewed on a computer.

When you add a new eHDD, most recordings will go to that drive, until it's as full, percentage-wise, as the internal. From then on, the recordings will be assigned based on a "percentage full" priority.

You can "turn off" an eHDD. When you turn it back on you'll be asked to reboot in order to use it again. Of course when the drive is off, all recordings will go to the internal and if you try to access any recordings on the external, you'll simply be taken to the DVR screen instead of to the programme.

One should not consider the PVR as an archive. It's designed for time-shifting. If you archive to a very large HDD, be ready for disappointment at any time if the drive or index fails and after a few years this is quite likely.

To check the status of your i/eHDD, go into the SA diagnostics, pages 34/35 and thereabouts. Edit - new firmware now shows "unavailable" with minor information around page 18

Some people have made a finicky eHDD active again by "hot plugging" the SATA connection with the eHDD and PVR both on. This is not recommended, but if you wish to use it as a last resort...

If your eHDD has stopped working, here's a list if things to check/try.
57's Optimization Services (Home Theatre Optimization) . . . . 57's Home Theatre (Latest equipment & photos)

Last edited by 57; 2013-02-15 at 03:03 PM. Reason: Updated
57 is offline  

1tb, 8300, 8300hd, extender, external hard drive, external hd, iomega, pvr playback freezes, sa8300hd
Gear in this thread

Quick Reply

Register Now

In order to be able to post messages on the Canadian TV, Computing and Home Theatre Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -4. The time now is 06:11 PM.

Search Digital Home

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.