Rogers cable down in toronto - Canadian TV, Computing and Home Theatre Forums

Boavista · 2012-07-19, 11:53 AM

Been down since 9:45. Nextboxs wont even boot up just spinning lights. I pay rogers an arm and a leg n this is the service were getting. Phone wait time is 30+ minutes.

ive got till august 1st to cancel without a penalty. Crossing my fingers fibetv will be available before then

57 · 2012-07-19, 12:05 PM

Working just fine at Yonge & Lawrence. My cable has been more reliable than my hydro. Why do you have Bell Fibe under your location?

Boavista · 2012-07-19, 12:33 PM

Just moved two weeks ago. Had fibe at my old place since the day it went public. Now im stuck to rogers for the time being.. Ive lived here for 12 days and my cable was out for an hour last week and now today since 9:45 am.. Talk about bad luck. Rogers is aware of the problem and they say their trying to get things up and running asap

habskilla · 2012-07-19, 01:17 PM

From a TSI spokesperson:

Quote:

DUPONT POI - Outage
We are experiencing an outage on the Dupont POI in Toronto right now.

It's affecting more than just us in the area and we are aware of the issue and have a master ticket opened.

We apologize for the inconvenience and will update you as we have more information.

Thanks,
Danielle

Boavista · 2012-07-19, 01:26 PM

Cable just came back on 10 minutes ago. Problem seams to be solved. Hopefully the last outage i have to experience for a long while

Boavista · 2012-07-19, 01:28 PM

Lol how lovely.. As i posted this the tv and internet just went down. Both services are coming on and off

biggyk · 2012-07-19, 03:19 PM

Been down since 10:30 here in etobicoke.

m3repair · 2012-07-19, 08:55 PM

I am surprised that more members didn't post about the outage, anyone have an idea of what might have happened more in detail at this current time?

JamesK · 2012-07-19, 09:43 PM

^^^^
It might have been a localized event and since it happened when many are at work, perhaps they didn't even notice.

yyzlhr · 2012-07-20, 03:42 PM

Quote:

Originally Posted by m3repair

I am surprised that more members didn't post about the outage, anyone have an idea of what might have happened more in detail at this current time?

Fibre backbone was severed. Likely due to some construction work.

2012-07-19, 11:53 AM	#1
Boavista Join Date: Aug 2006 Location: Toronto - Bell Fibe TV Posts: 574	Rogers cable down in toronto Been down since 9:45. Nextboxs wont even boot up just spinning lights. I pay rogers an arm and a leg n this is the service were getting. Phone wait time is 30+ minutes. ive got till august 1st to cancel without a penalty. Crossing my fingers fibetv will be available before then

2012-07-19, 12:05 PM	#2
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,293	Working just fine at Yonge & Lawrence. My cable has been more reliable than my hydro. Why do you have Bell Fibe under your location? __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization)

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2012-07-19, 12:33 PM	#3
Boavista Join Date: Aug 2006 Location: Toronto - Bell Fibe TV Posts: 574	Just moved two weeks ago. Had fibe at my old place since the day it went public. Now im stuck to rogers for the time being.. Ive lived here for 12 days and my cable was out for an hour last week and now today since 9:45 am.. Talk about bad luck. Rogers is aware of the problem and they say their trying to get things up and running asap

2012-07-19, 01:26 PM	#5
Boavista Join Date: Aug 2006 Location: Toronto - Bell Fibe TV Posts: 574	Cable just came back on 10 minutes ago. Problem seams to be solved. Hopefully the last outage i have to experience for a long while

2012-07-19, 01:28 PM	#6
Boavista Join Date: Aug 2006 Location: Toronto - Bell Fibe TV Posts: 574	Lol how lovely.. As i posted this the tv and internet just went down. Both services are coming on and off

2012-07-19, 03:19 PM	#7
biggyk Join Date: Jan 2008 Posts: 108	Been down since 10:30 here in etobicoke.

2012-07-19, 08:55 PM	#8
m3repair Join Date: May 2011 Location: Etobicoke, ON Posts: 378	I am surprised that more members didn't post about the outage, anyone have an idea of what might have happened more in detail at this current time?

2012-07-19, 09:43 PM	#9
JamesK Veteran Join Date: May 2009 Location: Mississauga Posts: 5,036	^^^^ It might have been a localized event and since it happened when many are at work, perhaps they didn't even notice.