Shaw Direct 630 Official Problems / Issues / Resolutions Thread. Read posts 1, 2 - Page 71 - Canadian TV, Computing and Home Theatre Forums

ScaryBob · 2012-04-21, 11:13 AM

I would do a factory reset without reformatting the drive first. It might fix the problem. It's most likely the programming database (index) that's corrupted, not the drive itself. The instructions on how to fix that are documented in a post but I've lost track of where (a search might find it.) Unless there is some programming that "must" be retrieved, I would plan on reformatting the drive eventually.

Kartan · 2012-04-21, 07:06 PM

Sluffsmith, unless you are setting every series recording to keep forever, then the receiver should be deleting the oldest unprotected recording once it gets full

itpro007ca · 2012-05-28, 01:14 PM

This morning,after a Thunderstorm and a brief power outage,the following happened:

1)HDPVR-630 displayed the red 'no signal' light.

Fix: Front panel reset.

2)Defaulted to channel 299

3)Channel 105 was reset to default -all settings gone.

Fix: reset local city.

4)Time not showing in Standby mode,yet 'Show Time in Standby Mode' was et to on.

Fix: Set to 'off',shut receiver off,turn back on,set to on,again.Turn receiver off, FIXED.

Ok.All,except #1 are minor,but still annoying and while I can handle it,my wifer can't and given Shaw Direct's phone wait problem at present,she'd be without help for hours -seeing as she's no computer literate,and can't email support like I do!

The only other problem I notice is that one morning the rcvr was on channel 105 and neither I,or my wife left it there the night before.Today,after trying change the channel when I first switched it on,somehow it went to ch. 105.

ch. 105's instructions say 'ch +",or 'last channel' to change the channel,but only 'last channel',or 'direct channel' entry gets me out.

Other than that,so far,so good,but I won't be buying any more 600 series receivers.

jbracing24 · 2012-05-28, 02:24 PM

I have had LOD off for most of the life of my 630. I decided to turn that feature on again last week.
Sunday afternoon it was recording the Indy 500. I decided to watch the beginning of the race while the 630 continued to record. Immediately the unit shut down and went into reset, losing part of the recording time, something infrequent with the LOD off. Needless to say, I can't trust the unit stability until Live on Disc is turned back off.

mellaby · 2012-05-28, 02:35 PM

LOD should work with no issues. I would call SD and either find a fix or get your unit replaced. I have mine on all the time, and I use my 630 in Mesa Az set up for 6 months then back to Calgary for the summer with no issues with LOD.

delly47 · 2012-06-02, 10:42 AM

Quote:

Originally Posted by delly47

anyone else having hdmi issues? after a while i lose picture but still have audio. the only way to fix it is to unplug the power to the box and plug it back in. i have just bought this new from futureshop, and it upgraded it self to the lastest software version. should i do a hard reset?

I'm still having freezing issues. Going to try to use component video for now. How do you go about getting a replacement? Call shaw or take it back to future shop?

mellaby · 2012-06-02, 01:22 PM

If you are paying the MRF (multi receiver fee), just call SD to get a replacement.

kcowan · 2012-06-13, 11:38 AM

Is there anywhere that the features and fixes in 7.33 versus 6.22 are summarized? I just got upgraded last night and want to check them out.

QCK · 2012-06-13, 12:29 PM

Quote:

Originally Posted by kcowan

Is there anywhere that the features and fixes in 7.33 versus 6.22 are summarized? I just got upgraded last night and want to check them out.

Very first post on this page is what we have to go by:

http://www.digitalhome.ca/forum/showthread.php?t=154275

PaulC · 2012-06-24, 05:26 PM

I have a new PVR 630 running the 7.33 firmware. Ran fine for a month. Now when I play a recording it skips forward by about 2 min after playing for a few seconds. I did a soft reboot & the skipping went away for a while but now its back. Any suggestions? Thanks

TheHans · 2012-06-24, 06:06 PM

Quote:

Originally Posted by PaulC

I have a new PVR 630 running the 7.33 firmware. Ran fine for a month. Now when I play a recording it skips forward by about 2 min after playing for a few seconds. I did a soft reboot & the skipping went away for a while but now its back. Any suggestions? Thanks

Unplug the receiver for five minutes. Once you plug it in again, let it fully load (the guide and everything) before you start playing back again or flipping channels or whatever. It might help.

PaulC · 2012-06-25, 08:21 PM

Quote:

Originally Posted by TheHans

Unplug the receiver for five minutes. Once you plug it in again, let it fully load (the guide and everything) before you start playing back again or flipping channels or whatever. It might help.

Thanks for the tip & it worked. Did what you advised yesterday & it cleared it up. Still good today as well. Funny thing is the skipping never happened until after I had a power outage, when the 630 had no power for 2 hours.

TheHans · 2012-06-25, 08:46 PM

Quote:

Originally Posted by PaulC

Thanks for the tip & it worked. Did what you advised yesterday & it cleared it up. Still good today as well. Funny thing is the skipping never happened until after I had a power outage, when the 630 had no power for 2 hours.

Glad it worked. Sometimes the unplug thing will work when it needs a bit more muscle than the soft reboot can offer. I have no idea why.

rwebs · 2012-06-25, 09:42 PM

Hi guy's. Ive had dsr630 eight months without any problems, after 7.33 update the unit is in constant reboot cycle. I can turn on tv then dsr630
I will get a chanel 30 seconds and reboots or I will change chanels
the unit will reboot. I tried a different tv same problem
Any ideas. Thanks Bob

TheHans · 2012-06-25, 10:25 PM

Quote:

Originally Posted by rwebs

Hi guy's. Ive had dsr630 eight months without any problems, after 7.33 update the unit is in constant reboot cycle. I can turn on tv then dsr630
I will get a chanel 30 seconds and reboots or I will change chanels
the unit will reboot. I tried a different tv same problem
Any ideas. Thanks Bob

It really sounds somehow like the signal is lacking. So either it isn't strong enough, or you're getting some fluctuations in the voltage or brown-outs or something. Or maybe one of your cable isn't tight enough or something.

Although it's weird that it happened after the update. Did you try a reboot? An unplug? Or in the worst case scenario, a factory reset?

2012-04-21, 11:13 AM	#1051
ScaryBob Veteran Join Date: Feb 2009 Location: The Dandelion City Posts: 7,133	I would do a factory reset without reformatting the drive first. It might fix the problem. It's most likely the programming database (index) that's corrupted, not the drive itself. The instructions on how to fix that are documented in a post but I've lost track of where (a search might find it.) Unless there is some programming that "must" be retrieved, I would plan on reformatting the drive eventually. __________________ At 20 I had a good mind. At 40 I had money. At 60 I've lost my mind and my money. Oh, to be 20 again. --Scary

2012-05-28, 01:14 PM	#1053
itpro007ca Join Date: Mar 2007 Location: Hastings,ON,Canada Posts: 103	No signal,defaulted to 299,ch. 105 reset to default,no standby time display. This morning,after a Thunderstorm and a brief power outage,the following happened: 1)HDPVR-630 displayed the red 'no signal' light. Fix: Front panel reset. 2)Defaulted to channel 299 3)Channel 105 was reset to default -all settings gone. Fix: reset local city. 4)Time not showing in Standby mode,yet 'Show Time in Standby Mode' was et to on. Fix: Set to 'off',shut receiver off,turn back on,set to on,again.Turn receiver off, FIXED. Ok.All,except #1 are minor,but still annoying and while I can handle it,my wifer can't and given Shaw Direct's phone wait problem at present,she'd be without help for hours -seeing as she's no computer literate,and can't email support like I do! The only other problem I notice is that one morning the rcvr was on channel 105 and neither I,or my wife left it there the night before.Today,after trying change the channel when I first switched it on,somehow it went to ch. 105. ch. 105's instructions say 'ch +",or 'last channel' to change the channel,but only 'last channel',or 'direct channel' entry gets me out. Other than that,so far,so good,but I won't be buying any more 600 series receivers.

2012-05-28, 02:24 PM	#1054
jbracing24 Veteran Join Date: Jan 2005 Location: Thorold Ontario Posts: 2,265	Live On Disc I have had LOD off for most of the life of my 630. I decided to turn that feature on again last week. Sunday afternoon it was recording the Indy 500. I decided to watch the beginning of the race while the 630 continued to record. Immediately the unit shut down and went into reset, losing part of the recording time, something infrequent with the LOD off. Needless to say, I can't trust the unit stability until Live on Disc is turned back off.

2012-06-24, 05:26 PM	#1060
PaulC Join Date: Dec 2009 Location: Prince George, BC Posts: 65	PVR 630 playback skips I have a new PVR 630 running the 7.33 firmware. Ran fine for a month. Now when I play a recording it skips forward by about 2 min after playing for a few seconds. I did a soft reboot & the skipping went away for a while but now its back. Any suggestions? Thanks

2012-06-25, 09:42 PM	#1064
rwebs Join Date: Apr 2005 Posts: 24	DSR630 constant reboot Hi guy's. Ive had dsr630 eight months without any problems, after 7.33 update the unit is in constant reboot cycle. I can turn on tv then dsr630 I will get a chanel 30 seconds and reboots or I will change chanels the unit will reboot. I tried a different tv same problem Any ideas. Thanks Bob

2012-04-21, 07:06 PM	#1052
Kartan Join Date: Aug 2010 Posts: 75	Sluffsmith, unless you are setting every series recording to keep forever, then the receiver should be deleting the oldest unprotected recording once it gets full

2012-05-28, 02:35 PM	#1055
mellaby Join Date: Dec 2001 Location: Calgary/Mesa Posts: 279	LOD should work with no issues. I would call SD and either find a fix or get your unit replaced. I have mine on all the time, and I use my 630 in Mesa Az set up for 6 months then back to Calgary for the summer with no issues with LOD.

2012-06-02, 01:22 PM	#1057
mellaby Join Date: Dec 2001 Location: Calgary/Mesa Posts: 279	If you are paying the MRF (multi receiver fee), just call SD to get a replacement.

2012-06-13, 11:38 AM	#1058
kcowan Join Date: Jul 2006 Location: VancouverBC/PV Shaw Direct 505-530-630, Telus Landline, Rogers PayGo, Panasonic Viera 50", HTPC-HDMI Posts: 334	Is there anywhere that the features and fixes in 7.33 versus 6.22 are summarized? I just got upgraded last night and want to check them out.

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