VOD Software Update 2.5 - Canadian TV, Computing and Home Theatre Forums

shawsean · 2012-05-25, 07:05 PM

Note: This update only applies to Motorola hardware

• Rollout of the software will start May 29, 2012

• Effects DCT700, 2500 and Advanced Moto DCTs (5100/6200/6208/6412/6416/3416/3080)

Enhancements:

Extended Information

• Customers will now have quick access during video playback to information about the current VOD movie or TV show that they are watching

• Pressing the INFO button twice during playback temporarily reduces the size of the video and moves it to the top right hand corner of the screen.

• Extended information includes: synopsis, cast, rating, and other information.

Functionality Improvements

• The EXIT button on the remote can now be used to dismiss on screen prompts.

• Left/Right arrows will now allow customers to ‘jump’ columns when navigating the store.

• PVR’s will now automatically swap tuners to launch On Demand if the current tuner is recording content.

Coming Soon:

Search

• Search by: Title, Actor, Director or Keyword

• Able to search entire VOD library from set-top much like Exo.Shaw.ca

• By using the “FAV” key on the remote, a customer can add search results to their wishlist

• Requires a minimum of 3 characters to be typed in

If you find your digital box has hung up after the update a power cycle will be needed to complete the upgrade process. This is the FIRST troubleshooting step to take, followed by the usual channels.

Let me know if you guys have any further questions and I’ll do my best to answer them for you.

Cheers.

mike10 · 2012-05-26, 04:06 AM

will the the Motorola 3400 and 3200 get this

hugh · 2012-05-26, 10:46 AM

from post #1

Quote:

Effects DCT700, 2500 and Advanced Moto DCTs (5100/6200/6208/6412/6416/3416/3080)

DSgamby · 2012-05-26, 10:53 AM

hugh, I think he was asking, if those boxes will get it in the future because these features are needed for all boxes not just those listed.

jorton · 2012-05-26, 11:52 AM

Maybe the 3400 and 3200 will be getting the Dream Gallery HTML5 UI instead so they are not listed???

shawsean · 2012-05-26, 02:05 PM

Sorry guys. Yes, the 3200 and 3400 will be receiving the update.

Cheers.

CaptChaos · 2012-05-28, 11:08 AM

Both my 6416 and 3400 restarted last night. 6416 was hung up and had to unplug to get it going again. 3400 rebooted on its own.

Is this the new VOD code?

GPman · 2012-05-29, 11:34 AM

Quote:

Customers will now have quick access during video playback to information about the current VOD movie or TV show that they are watching

How about quick access before we select a show because right now it is SO SLOW getting details in the first place!

tux · 2012-05-30, 12:26 AM

Any plan to resolve the "Duration shows up as 10 minutes longer than actual length" issue? This has been an issue on every Shaw box I've ever had, way back from the DCT2222 to my HDPVR, over the past 7+ years.

Whenever I play back a VOD movie rental, the progress bar at the bottom of the screen shows the VOD length as exactly 10 minutes longer than the actual length. If I rent a 30 minute VOD, the bar at the bottom shows 0:40 . If the VOD is a 2 hour movie, it shows as 2:10 length.

nospam · 2012-05-30, 06:53 PM

Thanks for the info!

Quote:

Able to search entire VOD library from set-top much like Exo.Shaw.ca

This is long overdue.

mike10 · 2012-05-31, 04:06 AM

is there any way to find out if we got the update

shawsean · 2012-05-31, 01:23 PM

Quote:

Originally Posted by mike10

is there any way to find out if we got the update

Are you seeing any of the new functionality?

Try playing something on your pvr (if you have one) then initializing VOD. If it swaps tuners and launches VOD, you've got 2.5.

If you don't have a pvr you can access the system menu by pressing:

- Power+Select (on the dct)
- Scroll down to "d08"
- Look for something that reads "vod02xxz" - the version number is beside that

After that just power cycle to exit.

Cheers.

shawsean · 2012-05-31, 01:25 PM

Quote:

Originally Posted by tux

Any plan to resolve the "Duration shows up as 10 minutes longer than actual length" issue? This has been an issue on every Shaw box I've ever had, way back from the DCT2222 to my HDPVR, over the past 7+ years.

Whenever I play back a VOD movie rental, the progress bar at the bottom of the screen shows the VOD length as exactly 10 minutes longer than the actual length. If I rent a 30 minute VOD, the bar at the bottom shows 0:40 . If the VOD is a 2 hour movie, it shows as 2:10 length.

Good question tux, let me take that back and see what I can find out.

doglips · 2012-05-31, 06:16 PM

Quote:

Originally Posted by shawsean

Are you seeing any of the new functionality?

Try playing something on your pvr (if you have one) then initializing VOD. If it swaps tuners and launches VOD, you've got 2.5.

Guess I didn't get it then.

Wruby · 2012-06-07, 06:11 PM

Any news on the release of this? All my DCT/DCX units are on VOD2.34 still.

2012-05-26, 11:52 AM	#5
jorton Join Date: Dec 2007 Posts: 283	Maybe the 3400 and 3200 will be getting the Dream Gallery HTML5 UI instead so they are not listed??? __________________ Gateway Remote Cheat Sheet

2012-05-26, 02:05 PM	#6
shawsean Join Date: Jul 2010 Location: Vernon, BC Posts: 195	Sorry guys. Yes, the 3200 and 3400 will be receiving the update. Cheers. __________________ Sean - Shaw Community Manager Official Shaw Employee on Digital Home

2012-06-07, 06:11 PM	#15
Wruby Join Date: Nov 2003 Location: South Surrey Posts: 44	Bump... Any news on the release of this? All my DCT/DCX units are on VOD2.34 still.

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2012-05-25, 07:05 PM	#1
shawsean Join Date: Jul 2010 Location: Vernon, BC Posts: 195	VOD Software Update 2.5 Note: This update only applies to Motorola hardware • Rollout of the software will start May 29, 2012 • Effects DCT700, 2500 and Advanced Moto DCTs (5100/6200/6208/6412/6416/3416/3080) Enhancements: Extended Information • Customers will now have quick access during video playback to information about the current VOD movie or TV show that they are watching • Pressing the INFO button twice during playback temporarily reduces the size of the video and moves it to the top right hand corner of the screen. • Extended information includes: synopsis, cast, rating, and other information. Functionality Improvements • The EXIT button on the remote can now be used to dismiss on screen prompts. • Left/Right arrows will now allow customers to ‘jump’ columns when navigating the store. • PVR’s will now automatically swap tuners to launch On Demand if the current tuner is recording content. Coming Soon: Search • Search by: Title, Actor, Director or Keyword • Able to search entire VOD library from set-top much like Exo.Shaw.ca • By using the “FAV” key on the remote, a customer can add search results to their wishlist • Requires a minimum of 3 characters to be typed in If you find your digital box has hung up after the update a power cycle will be needed to complete the upgrade process. This is the FIRST troubleshooting step to take, followed by the usual channels. Let me know if you guys have any further questions and I’ll do my best to answer them for you. Cheers. __________________ Sean - Shaw Community Manager Official Shaw Employee on Digital Home

2012-05-26, 04:06 AM	#2
mike10 Join Date: Mar 2006 Posts: 331	will the the Motorola 3400 and 3200 get this

2012-05-26, 10:53 AM	#4
DSgamby Veteran Join Date: Feb 2006 Location: Thunder Bay, Ontario Posts: 3,898	hugh, I think he was asking, if those boxes will get it in the future because these features are needed for all boxes not just those listed.

2012-05-28, 11:08 AM	#7
CaptChaos Join Date: Feb 2007 Location: Richmond, BC Posts: 47	Both my 6416 and 3400 restarted last night. 6416 was hung up and had to unplug to get it going again. 3400 rebooted on its own. Is this the new VOD code?

2012-05-30, 12:26 AM	#9
tux Join Date: Mar 2006 Location: Winnipeg Posts: 757	Any plan to resolve the "Duration shows up as 10 minutes longer than actual length" issue? This has been an issue on every Shaw box I've ever had, way back from the DCT2222 to my HDPVR, over the past 7+ years. Whenever I play back a VOD movie rental, the progress bar at the bottom of the screen shows the VOD length as exactly 10 minutes longer than the actual length. If I rent a 30 minute VOD, the bar at the bottom shows 0:40 . If the VOD is a 2 hour movie, it shows as 2:10 length.

2012-05-31, 04:06 AM	#11
mike10 Join Date: Mar 2006 Posts: 331	is there any way to find out if we got the update