GSW GG40nvh problem - Canadian TV, Computing and Home Theatre Forums

ridgelinepolice · 2012-05-21, 07:25 PM

I have a water heater that just doesn't want to ignite after lunch today. The exhaust fan kicks in and it tries to light and then goes out and gives error 6 which is the maximum number of ignition retries or recycles has been reached and system is in lockout.

I unplugged and tried again but no luck. I had this happen before and the water heater was under a year old and replaced by the retail store. I would hate to have to spend another $1000 on this heater. Please help

TKG26 · 2012-05-21, 08:15 PM

LEss then a year old?

-Flame rod is likely not dirty but I have seen many out of position with the burner from the factory. may just need adjustment
-HSI or hot surface ignitor may be cracked.
-gas supply on? Meter still on? Gas bills paid and uptodate?

ridgelinepolice · 2012-05-26, 01:48 PM

I took the exhaust pipe off as well as the intake air pipe. I blew them both out with air. I then reattached and tried it. I did the first failed attempt so I held the one side of the tank off the floor about an inch thinking maybe it wasn't level. It then lit up. I put a block under it.

Last night I heard the heater try twice before lighting. This morning it won't light and gives same error code. How do you adjust the flame rod? is there a diagram?

My last tank only lasted 4 months.

txv · 2012-05-26, 06:24 PM

The best option is to call a tech to make sure the install is to code and check the flame rod.

It shouldn't be an expensive fix - a new tank isn't needed.

2012-05-21, 07:25 PM	#1
ridgelinepolice Rookie Join Date: May 2012 Posts: 2	GSW GG40nvh problem I have a water heater that just doesn't want to ignite after lunch today. The exhaust fan kicks in and it tries to light and then goes out and gives error 6 which is the maximum number of ignition retries or recycles has been reached and system is in lockout. I unplugged and tried again but no luck. I had this happen before and the water heater was under a year old and replaced by the retail store. I would hate to have to spend another $1000 on this heater. Please help

2012-05-21, 08:15 PM	#2
TKG26 Veteran Join Date: May 2007 Location: OTTAWA Posts: 2,904	LEss then a year old? -Flame rod is likely not dirty but I have seen many out of position with the burner from the factory. may just need adjustment -HSI or hot surface ignitor may be cracked. -gas supply on? Meter still on? Gas bills paid and uptodate? __________________ Licenced HVAC TECH: "Without seeing your problem i can only offer suggestions, no warranty is included with my advice"

2012-05-26, 06:24 PM	#4
txv Veteran Join Date: Oct 2008 Location: Canada Posts: 1,743	The best option is to call a tech to make sure the install is to code and check the flame rod. It shouldn't be an expensive fix - a new tank isn't needed. __________________ WARNING: The HVAC information I provide is not based on field experience and DOES NOT constitute professional advice.

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2012-05-26, 01:48 PM	#3
ridgelinepolice Rookie Join Date: May 2012 Posts: 2	I took the exhaust pipe off as well as the intake air pipe. I blew them both out with air. I then reattached and tried it. I did the first failed attempt so I held the one side of the tank off the floor about an inch thinking maybe it wasn't level. It then lit up. I put a block under it. Last night I heard the heater try twice before lighting. This morning it won't light and gives same error code. How do you adjust the flame rod? is there a diagram? My last tank only lasted 4 months.