I have a satellite TV service, along with the phone and internet services - along with the normal satellite connection, the PVR (digital recording/tuner box) was connected to the phone line by a separate cable in order to get updates and to order movies via the TV remote - turns out that by trying to connect through the phone lines , the PVR was in effect creating a connection that was not completed (sort of like leaving a phone off the hook) - disconnecting the phone connection fixed the problem!!
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