Lost External Drive last night? - Canadian TV, Computing and Home Theatre Forums

WarrenC12 · 2010-09-16, 10:06 AM

It looks like there was a firmware update last night (shows are now appearing in folders), but at the same time, I've lost access to my external drive.

When we try to watch a recording on it, the box tells me it's missing and to re-connect the drive.

I tried re-seating the plugs and resetting the box, but it didn't work. Sent a message to Novus support.

Has anybody else noticed something like this?

Dr.Dave · 2010-09-16, 11:12 PM

The firmware update seems to cause problems with external drives. Shaw did the update to A28 about a month ago and similar problems have been reported.

Shaw PVR extender - power outtage

WarrenC12 · 2010-09-17, 01:47 AM

Thanks that worked!

2010-09-16, 10:06 AM	#1
WarrenC12 Join Date: Jan 2004 Location: Vancouver Posts: 247	Lost External Drive last night? It looks like there was a firmware update last night (shows are now appearing in folders), but at the same time, I've lost access to my external drive. When we try to watch a recording on it, the box tells me it's missing and to re-connect the drive. I tried re-seating the plugs and resetting the box, but it didn't work. Sent a message to Novus support. Has anybody else noticed something like this?

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2010-09-16, 11:12 PM	#2
Dr.Dave Moderator Join Date: Aug 2005 Location: Winnipeg Posts: 4,695	The firmware update seems to cause problems with external drives. Shaw did the update to A28 about a month ago and similar problems have been reported. Shaw PVR extender - power outtage

2010-09-17, 01:47 AM	#3
WarrenC12 Join Date: Jan 2004 Location: Vancouver Posts: 247	Thanks that worked!