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Old 2010-09-16, 11:06 AM   #1
WarrenC12
 
Join Date: Jan 2004
Location: Vancouver
Posts: 250
Default Lost External Drive last night?

It looks like there was a firmware update last night (shows are now appearing in folders), but at the same time, I've lost access to my external drive.

When we try to watch a recording on it, the box tells me it's missing and to re-connect the drive.

I tried re-seating the plugs and resetting the box, but it didn't work. Sent a message to Novus support.

Has anybody else noticed something like this?
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Old 2010-09-17, 12:12 AM   #2
Dr.Dave
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Join Date: Aug 2005
Location: Winnipeg
Posts: 6,943
Default

The firmware update seems to cause problems with external drives. Shaw did the update to A28 about a month ago and similar problems have been reported.

Shaw PVR extender - power outtage
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Old 2010-09-17, 02:47 AM   #3
WarrenC12
 
Join Date: Jan 2004
Location: Vancouver
Posts: 250
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Thanks that worked!
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