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Old 2007-08-09, 10:09 AM   #1
sjtigers
 
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Default US move

Hi,

I am currently an All-in-one PVR subscriber and I am considering moving to the USA next summer to go to grad school. Do you think I should just continue my sub or should i just send the equipment back.
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Old 2007-08-09, 10:09 AM   #2
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I am of course referring to when I move not right now.
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Old 2007-08-09, 11:13 AM   #3
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You may certainly continue your sub, however, you will need to maintain a Canadian address, otherwise BEV will refuse you service. Although it is illegal for Canadians to sub to American Satellite, the opposite is not true, but I believe BEV will stop the service if you have a US billing address.
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Old 2007-08-09, 11:14 AM   #4
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It's up to you. Expressvu is not allowed to have sub's in the US, so you will need a Canadian address even after you move, if bell knows your moving to the US they will have to close your account. If your all in one, bell will have to do the restall if you moved, so you are better to return your rentals and buy a receiver to bring with you. You can aways get dishnet, or a FTA receiver to get your Canadian programing, no canadian providers will lose, but it will still be illegal to "test" expressvu in the US.
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Old 2007-08-09, 12:01 PM   #5
Ex Agent EV
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Bell Express Vu doesn't have the licence to broadcast in the USA you have many options:

-Bring it with you and take the risk. If Express Vu finds out that the servce is in the USA they will terminate the account right away, and early termianation charges will be applied if you have a contract. When you come back to Canada if you wantto restart you account there would be a 50$ reconnecton charge

-Put your service on TPS (Temporary Programming Suspension) if you will go only for a few month. It would cost you 10$/month if one throught internet or channel 188 and 15$/month if done throught an agent

-Terminate you service...
If you have a contract send a fax to 1-866-611-1135 or 416-446-3008 writing down you name, telephone number anda description of the situation (moving to USA, can not bring service). Send it along with a proof of yor moove (USA lease, job contract, school registration,ect...)
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Old 2007-08-09, 01:05 PM   #6
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Quote:
-Put your service on TPS (Temporary Programming Suspension) if you will go only for a few month. It would cost you 10$/month if one throught internet or channel 188 and 15$/month if done throught an agent
Agent, just for clarification; Is this charge JUST for the TPS or is this including any Equipment Rental Fees.??
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Old 2007-08-09, 01:25 PM   #7
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Default US move

Where in the US are you planning to move? As an Rving snowbird, I've watched ev in several southern states. Many stations did not come in. In Arizona for example, I lost all eastern US nets, some western US nets, and most BC stations. Many snowbirds have switched to sc for this reason. Also, as has been stated, you can't call ev and complain or they will cut you off. On the other hand, I've called sc from Tampa and asked where to aim my dish . . . and they helped me.
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Old 2007-08-09, 01:32 PM   #8
Ex Agent EV
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Some clarification on the second option 10$/month + rental charges of the receivers if you do it throught self serve (internet-channel 188) or
15$/month + rental charges of the receivers if done throught an agent

Star Choice as mentionned in another thread is currently under investigation by the CRTC. They have the same policies as we do but don't follow it. They should have shut down your account we you called...
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Old 2007-08-09, 07:43 PM   #9
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You also have the option to live up to your contract and cancel your service as you are moving out of territory. For rental units, return them. For purchased units, by all means sell them. There may be harsh penalties in closing your account early but, hey, you signed that contract with eyes wide open. Bell ExpressVu is not a charity organisation. You have the option to fulfill your contract and pay for the full 24 months and cancel without penalty. Bell is not obligated to ensure you actually watch even 5 minutes of TV over the 730 days of your contract.
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Old 2007-08-09, 08:32 PM   #10
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Quote:
Originally Posted by Agent Express V View Post
Some clarification on the second option 10$/month + rental charges of the receivers if you do it throught self serve (internet-channel 188) or
15$/month + rental charges of the receivers if done throught an agent

Star Choice as mentionned in another thread is currently under investigation by the CRTC. They have the same policies as we do but don't follow it. They should have shut down your account we you called...
Was this Temp Suspension not free several years ago.?

Before the latest round of Rentals.....
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Old 2007-08-09, 10:07 PM   #11
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A customer moves outside of Bell territory:

1) Bell should NOT deliver service
2) The customer should exist the contract and pay ALL penalties for breaking it
3) Moving to the US and therefore ILLEGALLY installing a Bell ExpressVu dish in DishNet territory makes the customer a "felon" in the US and Canada
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Old 2007-08-09, 10:16 PM   #12
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Quote:
Originally Posted by Agent Express V
Star Choice as mentionned in another thread is currently under investigation by the CRTC. They have the same policies as we do but don't follow it. They should have shut down your account we you called...
Before we accept your word on that, perhaps you could post a link to the CRTC website for independent validation of your claim, s.v.p.

It's just that info from this type of source has been highly unreliable and suspect.

It would argue that they DO NOT have the same policies as Bev does, but have chosen to implement the regulation in a manner more befriending their customer than Bev does.

http://www.starchoice.com/english/cu...e/homeaway.asp

It's my understanding that their method is quite legal as long as a wholesale remittance to specified providers is provisioned for and their 'fee' may be to cover that.
They can of course waive or absorb any additional hardware costs as they see fit.

Perhaps they have found it is far superior in the long run to have policies that make them easy to do business with than to hamper the enjoyment of their subs as Bev has chosen.


Quote:
pol·i·cy1 (pŏl'ĭ-sē)
n., pl. -cies.
  1. A plan or course of action, as of a government, political party, or business, intended to influence and determine decisions, actions, and other matters: American foreign policy; the company's personnel policy.
    1. A course of action, guiding principle, or procedure considered expedient, prudent, or advantageous: Honesty is the best policy.
    2. Prudence, shrewdness, or sagacity in practical matters.
Quote:
reg·u·la·tion (rĕg'yə-lā'shən)
n.
  1. The act of regulating or the state of being regulated.
  2. A principle, rule, or law designed to control or govern conduct.
  3. A governmental order having the force of law. Also called executive order.
  4. Embryology. The capacity of an embryo to continue normal development following injury to or alteration of a structure.
  5. Sports. The standard playing period for a timed game, prior to overtime or a shootout.
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Old 2007-08-12, 05:23 PM   #13
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The reason Starchoice will allow service to customers in the states is because there is no CANADIAN law against providing service.
The FCC on the other hand is just as intolerant as the CRTC when it comes to foriegn signals in their country.

Much as you are not allowed to have an American service provider in Canada, you are not allowed to have a Canadian provider in the states.

At least, after doing some reading, that's my understanding.

Nem, who may have misread, but doesn't think so
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Old 2007-08-13, 10:02 AM   #14
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Nem, I don't actually believe there is a law in the US which prevents their citizens from receiving foreign signals (as discussed in post 3). It MAY be illegal for Canadian satellite service providers to knowingly allow US customers to receive these signals in the US (note the subtle difference). Also, note that many snowbirds utilize Canadian satellite quite legally while in the US.

The Canadian law regarding Canadians picking up US signals is different as you know.
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