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Old 2005-01-22, 05:51 PM   #1
lpersaud
 
Join Date: Dec 2004
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Default 810VS Major Problem

Hi All, please help. I just received my 3 50VS810 since Dec 26, 2004.

After waiting 5 days for the replacement and 3 hours for the TV to warm up to room temperture, I powered it up with the following:

LCD has a red blotch the size of a coke can (mid right side of screen)
Reported failure 12/27/04 - LCD screen bleeding black on left bottom
Reported failure 12/16/05 - LCD has a very large green blotch at left bottom of screen.

What do you suggest I do? I might get the Panasonic DLP.

Thanks,
Leslie
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Old 2005-01-22, 09:20 PM   #2
hugh
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Three sets, that's horrible, I'd drop Hitachi in a flash if I were you!
I like the LG DLP.
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Old 2005-01-22, 09:46 PM   #3
mike infinity
 
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Quote:
Originally Posted by lpersaud
What do you suggest I do? I might get the Panasonic DLP.
1. Try the 50v500A. My first one works perfectly. You get several PQ benefits to the v500A over the vs810 and you save some money as well
2. Keep pressing the customer service department until you get a set that works. (Do this no matter what set you choose).
3. If you want to go DLP, then the panny DLP or the sammy 5085 are the best. But you may get similar QC problems with those sets.

I'm going to have to disagree with Hugh about the LG DLP. I found the colour and contrast inferior on that set to the panny/sammy...among other things.

Good Luck,

Mike Flynn
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Old 2005-01-22, 11:43 PM   #4
hugh
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Quote:
I'm going to have to disagree with Hugh about the LG DLP. I found the colour and contrast inferior on that set to the panny/sammy...among other things.
Its all in eye of the beholder I suppose hence the reason I always encourage people to get out and spend time watching the set your thinking of buying.

I've heard people rave about the 810 but frankly in the times I've seen it, I thought the PQ was poor.

Let us know what you decide.
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Old 2005-01-23, 09:33 AM   #5
lpersaud
 
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Thanks Huge and Mike. I really like this set and by a long shot might try one more.

My 2nd option is the Toshiba 52HMX84 or Panasonic.

I really expected better from Hitachi. Since all of my failures are in the 4x range I will ask for a 5x or 6x (serial #)

Cheers,
Leslie
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Old 2005-01-23, 07:50 PM   #6
mike infinity
 
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Quote:
Originally Posted by hugh
Its all in eye of the beholder I suppose hence the reason I always encourage people to get out and spend time watching the set your thinking of buying.
And as long as the manufacturers are willing to offer a 30 day return policy, do what I did: audition lots of sets at home (except the ones that look terrible in the store)

Besides getting an overall general impression of PQ, it also helps to break down your criteria for PQ to make an informed decision about it. It also helps one decide what is most important to them. Here are the criteria I chose (in no particular order):

1. sharpness and resolution
2. noise and false contouring
3. contrast and black level
4. colour reproduction
5. tweakability, programmable settings
6. off axis viewing
7. brightness..performance in a bright ambient light, reflectivity of screen cover
8. ergonomics

This approach helped me narrow down things quite a bit. The nutshell:

DLP: If rainbows/noise/temporal dithering don't bother you then go for the Panny 50" hd2+ DLP. Same output as sammy 5085, but much cheaper (and no pedestal).

LCD: Hitachi 50v500A or the sony 50" GW (although the sony has resolution and sharpness disadvantage and is more difficult to tweak).

Personally, I found that LG put in dissappointing performance in the colour, noise and contrast departments for both DLP and LCD.

Quote:
I've heard people rave about the 810 but frankly in the times I've seen it, I thought the PQ was poor.
Same here. One that I saw was plagued with vertical banding as well. The only thing I like about it (over the v500A) was the smaller form factor and all- black casing. Other than that the v500A wins hands down (for alot less money).

Cheers,

Mike Flynn
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Old 2005-01-23, 09:14 PM   #7
casscarr2002
 
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Try one more set, I'm doing the same (# 4 for me as well) although I'm upgrading to the 60" instead of the 3 50"ers I've had. I absolutely hate the silver form factors of other lcd's. I watch mainly movies on this TV with low lighting and the silver crap annoys me. I want to see the picture not the casing. From my own experience I personally would not chose any other LCD other than the VS models for PQ. Although if the next one is bad, I may just bite my tongue and try the V500A as Mike Infinity keeps pushing on everyone.
BTW, Mike for reference, does the V500A come in 60" ?? I can't seem to find any info on this specific model. Can you direct me?
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Old 2005-01-24, 12:18 AM   #8
2UTH DR
 
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You should consider the Sony Grand Wega models. I have had the KDF 55WF655 since boxing day and I am quite pleased with the set. No problems yet (knock on wood)
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Old 2005-01-24, 12:19 PM   #9
mike infinity
 
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Quote:
Originally Posted by casscarr2002
as Mike Infinity keeps pushing on everyone.
Just a suggestion actually.

What bothers me about several of the comments made around here is that people say 'PQ is better', but are unable to provide any particulars. As I have said before, people should at least try to break down their observations so that we can see the rationale for ourselves. Its all subjective, but its worth being methodological about it (especially when putting forward so much cash for a TV).

For example, maxywits and others say 'sony is better' than the v500A. All I ask is that they at least give us the specific observations for making that claim.

Personally, I found the sony less sharp and resolves less detail (hair sometimes looks like a solid colour instead of strands, etc. The sony users must add edge enhancement to get back some perception of sharpness (which adds unwanted artifacts).

Moreover, the colour was not as good (although this can be fixed in SM adjustments). Other than that the sony was PAR with hitachi (black levels, noise, etc).

I don't mind people preferring their sony. But more often than not this preference is not the result of a careful consideration or specific observations.

That said, I admit that if I could not get a hitachi without some kind of glitch (like maxywits), then I would happily get the sony since it was (overall) an excellent TV.

Quote:
BTW, Mike for reference, does the V500A come in 60" ?? I can't seem to find any info on this specific model. Can you direct me?
Yes.

http://www.futureshop.ca/catalog/pro...9&newdeptid=11

Cheers,

Mike Flynn
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