Shaw to launch new 'Online Community'

[Jetranger]

I received an email last week inviting me to apply to be a beta member in a new 'Shaw Online Community'. There was a qualifying survey and then this week I received a notice that I had been chosen to participate. I have been informed there are likely others here at Digital Home who were invited and at least one other member has contacted me asking if I have been asked to join this beta test group.

The title was a graphic saying; "We will redefine the customer experience - with your help. Join us in building Shaw's new Online Community"

This is the body of the 'notice and invitation to apply' that I received:

At Shaw, we’re excited to announce that we’ll be launching an online community on SHAW.CA in the coming months that will provide customers with self-help solutions, answers to frequently asked questions and the opportunity to engage in conversations with Shaw experts and fellow users.
As an early adopter of the Shaw Gateway, we’d like to exclusively invite you to be among the first to join the Shaw Community and be a part of helping us build it into a robust hub of information and discussion.
You’ll be the first to have access to the community, and be asked to participate in short weekly exercises and discussions through June and July.
We’re looking for a diverse cross-section of people to help us build the community to be user friendly for everyone, so whether you’re a total techie or only use the internet for Google searches and email, your feedback will help us a lot!

If you’re interested in participating, sign-up by completing this survey(link removed) below before June 18th.

Thanks,
XXXXXXXXXXXXX
Social Media Advisor

On behalf of the Shaw Social Media Team

The 'acceptance' message that came this week offered the opportunity to sign up for one of three initial sessions, two tonight or one tomorrow night. I signed up for the first one tonight.

Anyone else here participating tonight?

While the above message seems to point to me as a Gateway owner as my qualifier, I believe the intent is this 'tool' will be available to all Shaw customers.

[jorton]

I'll be there.

[buckycat]

I was invited

[Kritiker]

I too was accepted.

Note that while participation here, at digitalhome.ca, is more or less anonymous (unless we give the Shaw reps our info), participation in the Online Community , at least at this stage, required our Shaw customer account number. I am not sure what to read into that.

[Mixar69]

I too was invited

[Jetranger]

That's a good point, Kritiker. Shaw has always known who I am so I have no concerns about it but some who prefer to be more anonymous might chose not to join a Shaw run community. I think Shaw has a 'love/hate' relationship with me, depending on who you talk to there.

This new 'online community' is something that was suggested by one of the participants of last summer's Gateway 'Sandbox' session that I attended so it has only taken a year to put together. I hope we are able to show them how useful and satisfying such a forum can be for all parties. The potential for benefiting everyone is high, at least as far as I can see. I think Shaw wants to ensure that only their customers are part of the 'community' and that's why the need for our account numbers.

[CowtownBiomed]

Does anyone have the link to the shaw forum?
It seems that now that they have their own forum, there are way less comments from them here.

[GamerGuy]

https://community.shaw.ca/places

There ya go.

[CowtownBiomed]

Cheers!

[CowtownBiomed]

Man that forum style blows...or is it sucks...I cant keep up with these new fangeled terms anymore...

(Oh and that is just my opinion before some admin blows a gasket)

[shawsean]

Oh i'm still here , what didn't you like about it? Just the layout in general?
Are you just used to a vbulletin style forum (digital home platform)?

Cheers