Shaw Gateway/Portal Price Increase - Canadian TV, Computing and Home Theatre Forums

mmmbiscuits · 2012-02-01, 07:28 PM

Did anyone else notice the price increase, I think it happened today.

From what i understand previous prices of Dec/Jan were

Portal approx $141.99
Gateway approx $205.99

new prices quoted at shaw and bestbuy are now

Portal approx $177.99
Gateway approx $319.99

I'm pretty happy I purchased my gateway+2 portals when I did as it turns out I saved approx $210 after tax.

But ya just asking if anyone saw it.

I'm guessing the price increase could be to do with the turmoil to the technology sector in the thailand flood.

jshel101 · 2012-02-02, 09:25 AM

wow, I was just looking at this on Tuesday at ************** and it was still the cheaper prices. I guess I should have bought it then. Now I am will have to wait until the price goes back down before I buy this.

Jason316 · 2012-02-02, 04:35 PM

the price from OCT-JAN was
gateway=$206
portal=$142
total=$348

nows its $150 more!!!!

Good morning Jason, thank you for your e-mail.

The price for the Gateway and 1 Portal was reduced from $498 to $348 in October, however we have adjusted the price back to the regular price of $498 as of February 1st. If you do not want to pay the entire purchase price at once, you could take advantage of our Easy Own plan which allows you to finance the Gateway and 1 Portal for $14/month over 36 months via automatic credit card payments. You can view the prices for all our television equipment at http://shaw.ca/Television/Equipment/. Please let us know if there is anything else we can assist you with, or feel free to contact us through our Live Chat at http://www.shaw.ca/chat.

Thank you and have a great day.

eCare Team

Jason316 · 2012-02-02, 04:55 PM

I wrote back

Well that is really dishonest. Shaw never said it was a sale that would end Feb 1st. If Shaw said that then I would have bought it before Feb 1st however Shaw never said it was a sale that would end. So you want me to pay $150 more?

I would prefer you guys to cancel my account I will go to Telus because that is really shady business. Eventhough I would prefer to stay with Shaw because I am very happy I refuse to pay a company that does business this way. I know Shaw doesn't care if I go because you guys have millions of customers but thats fine I know in my heart what is right and wrong.

Next time let your customers know the reduced price of $348 is only for LIMITED TIME and the regular price will be $498 on the following date.

Cancel my account please

Thank You

......I really don't want to leave but its not the end of the world if they let me walk.

ertyu · 2012-02-02, 07:06 PM

I agree with your statements. It also seemed to me to be a permanent price change and not a sale price. There was no information provided about either of the price changes. It certainly dissuades me from purchasing anything.

Flash604 · 2012-02-02, 07:12 PM

Dishonest? Prices of almost everything purchased go up and down. If the price of gas has been down for a few months and then goes up, was that dishonest? How about shoes; if the price of the fancy new shoes you were thinking of getting were $250 in several stores, but when you finally decided to buy them you found every place now had them at $350, is that dishonest?

Products go up and down in price due to many factors. There is inflation. Supply and demand. Shortages. Price hikes and reductions by suppliers. Experimentation with the prices to find the sweet spot that maximizes profit (profit per unit as compared to # of units sold).

I'm sorry you didn't get in on it while they were cheaper; but the fact is that there was never any advertising to say "Now at the new, permanent price of...". No one was dishonest with you.

Jason316 · 2012-02-02, 08:57 PM

^^^you are comparing electronics with gas and shoes?????

what other electronic product has ever gone up in price(that wasn't a sale)???????????????

if it was a sale then they should have said so like every other major company

Quantum Tarantino · 2012-02-02, 10:43 PM

It was not unadvertised.

I heard it was rising, and immediately called in to order, this was on Jan 31st

2012-02-01, 07:28 PM	#1
mmmbiscuits Join Date: Jan 2012 Location: Vancouver un55d8000,shaw gateway Posts: 31	Shaw Gateway/Portal Price Increase Did anyone else notice the price increase, I think it happened today. From what i understand previous prices of Dec/Jan were Portal approx $141.99 Gateway approx $205.99 new prices quoted at shaw and bestbuy are now Portal approx $177.99 Gateway approx $319.99 I'm pretty happy I purchased my gateway+2 portals when I did as it turns out I saved approx $210 after tax. But ya just asking if anyone saw it. I'm guessing the price increase could be to do with the turmoil to the technology sector in the thailand flood.

2012-02-02, 04:35 PM	#3
Jason316 Join Date: Sep 2011 Location: North Vancouver, BC Posts: 273	the price from OCT-JAN was gateway=$206 portal=$142 total=$348 nows its $150 more!!!! Good morning Jason, thank you for your e-mail. The price for the Gateway and 1 Portal was reduced from $498 to $348 in October, however we have adjusted the price back to the regular price of $498 as of February 1st. If you do not want to pay the entire purchase price at once, you could take advantage of our Easy Own plan which allows you to finance the Gateway and 1 Portal for $14/month over 36 months via automatic credit card payments. You can view the prices for all our television equipment at http://shaw.ca/Television/Equipment/. Please let us know if there is anything else we can assist you with, or feel free to contact us through our Live Chat at http://www.shaw.ca/chat. Thank you and have a great day. eCare Team Last edited by 57; 2012-02-02 at 05:21 PM. Reason: Name, number removed

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2012-02-02, 09:25 AM	#2
jshel101 Veteran Join Date: Nov 2005 Location: Calgary Posts: 1,712	wow, I was just looking at this on Tuesday at ************** and it was still the cheaper prices. I guess I should have bought it then. Now I am will have to wait until the price goes back down before I buy this.

2012-02-02, 04:55 PM	#4
Jason316 Join Date: Sep 2011 Location: North Vancouver, BC Posts: 273	I wrote back Well that is really dishonest. Shaw never said it was a sale that would end Feb 1st. If Shaw said that then I would have bought it before Feb 1st however Shaw never said it was a sale that would end. So you want me to pay $150 more? I would prefer you guys to cancel my account I will go to Telus because that is really shady business. Eventhough I would prefer to stay with Shaw because I am very happy I refuse to pay a company that does business this way. I know Shaw doesn't care if I go because you guys have millions of customers but thats fine I know in my heart what is right and wrong. Next time let your customers know the reduced price of $348 is only for LIMITED TIME and the regular price will be $498 on the following date. Cancel my account please Thank You ......I really don't want to leave but its not the end of the world if they let me walk.

2012-02-02, 07:06 PM	#5
ertyu Join Date: Feb 2004 Posts: 127	I agree with your statements. It also seemed to me to be a permanent price change and not a sale price. There was no information provided about either of the price changes. It certainly dissuades me from purchasing anything.

2012-02-02, 07:12 PM	#6
Flash604 Join Date: Apr 2011 Location: Abbotsford, BC Posts: 162	Dishonest? Prices of almost everything purchased go up and down. If the price of gas has been down for a few months and then goes up, was that dishonest? How about shoes; if the price of the fancy new shoes you were thinking of getting were $250 in several stores, but when you finally decided to buy them you found every place now had them at $350, is that dishonest? Products go up and down in price due to many factors. There is inflation. Supply and demand. Shortages. Price hikes and reductions by suppliers. Experimentation with the prices to find the sweet spot that maximizes profit (profit per unit as compared to # of units sold). I'm sorry you didn't get in on it while they were cheaper; but the fact is that there was never any advertising to say "Now at the new, permanent price of...". No one was dishonest with you.

2012-02-02, 08:57 PM	#7
Jason316 Join Date: Sep 2011 Location: North Vancouver, BC Posts: 273	^^^you are comparing electronics with gas and shoes????? what other electronic product has ever gone up in price(that wasn't a sale)??????????????? if it was a sale then they should have said so like every other major company

2012-02-02, 10:43 PM	#8
Quantum Tarantino Join Date: Dec 2005 Posts: 73	It was not unadvertised. I heard it was rising, and immediately called in to order, this was on Jan 31st