cable collar tool - Canadian TV, Computing and Home Theatre Forums

mbfrosch · 2011-04-26, 09:51 PM

You know that tool they use to remove a cable with the collar?

Would Cogeco lend one of those for me to move my box from my spare room to the basement?

I don't want to have to wait all day for them to show up and just disconnect and reconnect.

Jake · 2011-04-26, 10:13 PM

I removed mine so I could relocate the cable modem upstairs which supplied phone and internet. I don't have a problem telling you how to do it. It is not like the old days of analog cable theft. In fact, I am not certain why they install them now that services are digital and an STB is required to get the premium cable channels.

Anyway with a narrow slotted screwdriver (or two) insert the shaft inside the collar until it slides past the hex nut of the cable end. Go by feel. The flat part of the screw driver tip will be flat against one flat side of the hex nut. If you use two it will be on the opposite side. Turn the screwdriver so it rotates about the nut not itself. If the nut is tight you will need to apply lots of grip and torque. It helps to lay the screwdriver handle against the cable and turn the collar and screwdrivers all together.

If the collar is outside your house I would not remove it. Only the ones inside. The wiring inside is mine and I like to move the hardware as needed.

Ratatosk · 2011-04-27, 09:30 AM

Just remember that your signal might not be the same in the other room unless you use the exact same cable... Using another inside cable may cause service disruption if the signal ain't right... That's why they prefer to send techs to move the equipment themselves...

The cable locks are "required" because of the 911 service that comes with the VOIP...

Jake · 2011-04-27, 02:36 PM

Quote:

The cable locks are "required" because of the 911 service that comes with the VOIP...

Could you elaborate please?

57 · 2011-04-27, 04:09 PM

I assume that the lock is in place to preclude tampering with the box, either by the homeowner or others so that you always have emergency phone access, although that is obviously not the only reason for the tamper proofing.

Here's a thread on the tool and some caveats. Although the thread is in the Videotron forum, I assume it applies to Rogers, Cogeco, Shaw, etc:

http://www.digitalhome.ca/forum/showthread.php?t=24722

Edit - this post is regarding the locks on a cable box (usually grey on the outside of the home). If the collar lock is different (which it may be) I apologize and a different tool may be required.

GoWFO · 2011-04-27, 07:03 PM

Re: Collar Locks & Voip & 911

The Modem is Registered to your Physical Street address for 911 service.
They don't want you taking your modem/voip to a different street location, because if call 911 and became incapacitated before giving any info, the emergency crews will show up at the original registered address & not where you are calling from.

2011-04-26, 09:51 PM	#1
mbfrosch Join Date: Aug 2010 Location: Milton, ON Posts: 50	cable collar tool You know that tool they use to remove a cable with the collar? Would Cogeco lend one of those for me to move my box from my spare room to the basement? I don't want to have to wait all day for them to show up and just disconnect and reconnect.

2011-04-26, 10:13 PM	#2
Jake Moderator Join Date: Apr 2003 Location: Gatineau and Ottawa Posts: 10,171	I removed mine so I could relocate the cable modem upstairs which supplied phone and internet. I don't have a problem telling you how to do it. It is not like the old days of analog cable theft. In fact, I am not certain why they install them now that services are digital and an STB is required to get the premium cable channels. Anyway with a narrow slotted screwdriver (or two) insert the shaft inside the collar until it slides past the hex nut of the cable end. Go by feel. The flat part of the screw driver tip will be flat against one flat side of the hex nut. If you use two it will be on the opposite side. Turn the screwdriver so it rotates about the nut not itself. If the nut is tight you will need to apply lots of grip and torque. It helps to lay the screwdriver handle against the cable and turn the collar and screwdrivers all together. If the collar is outside your house I would not remove it. Only the ones inside. The wiring inside is mine and I like to move the hardware as needed. __________________ Tip: See an offending post? Don't reply, report it by clicking on the 'Report Post' icon.

2011-04-27, 04:09 PM	#5
57 Moderator Join Date: May 2002 Location: Toronto, Rogers, 8300HD, eHDD, Panasonic TCP65S1, Denon AVR4310Ci; 8300HD, eHDD & Sony KDL40W3000 Posts: 50,289	I assume that the lock is in place to preclude tampering with the box, either by the homeowner or others so that you always have emergency phone access, although that is obviously not the only reason for the tamper proofing. Here's a thread on the tool and some caveats. Although the thread is in the Videotron forum, I assume it applies to Rogers, Cogeco, Shaw, etc: http://www.digitalhome.ca/forum/showthread.php?t=24722 Edit - this post is regarding the locks on a cable box (usually grey on the outside of the home). If the collar lock is different (which it may be) I apologize and a different tool may be required. __________________ 57's Home Theatre (Latest equipment & photos) 57's Optimization Services (Home Theatre Optimization) Last edited by 57; 2011-04-28 at 11:25 AM. Reason: Added Edit.

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2011-04-27, 09:30 AM	#3
Ratatosk Join Date: Jan 2009 Posts: 133	Just remember that your signal might not be the same in the other room unless you use the exact same cable... Using another inside cable may cause service disruption if the signal ain't right... That's why they prefer to send techs to move the equipment themselves... The cable locks are "required" because of the 911 service that comes with the VOIP...

2011-04-27, 07:03 PM	#6
GoWFO Join Date: Sep 2005 Posts: 95	Re: Collar Locks & Voip & 911 The Modem is Registered to your Physical Street address for 911 service. They don't want you taking your modem/voip to a different street location, because if call 911 and became incapacitated before giving any info, the emergency crews will show up at the original registered address & not where you are calling from.