Telus remote recordings from web or smartphone app - Canadian TV, Computing and Home Theatre Forums

hugh · 2010-08-05, 03:03 PM

Telus has announced the availability of Remote Recording for Optik TV customers.

Starting on Friday, August 6, customers can record, delete, and manage the content on their PVR, as well as view and search the interactive programming guide using any Web connection from any location, or while on the go via an application for the iPhone.

The Remote Recording application is available for download for free to all Optik TV customers with a PVR, at no additional charge to their monthly package.

Note: If you get an error code when you first try to set up remote recording, reboot your Set Top Boxes.

hugh · 2010-08-05, 03:05 PM

Company says Blackberry and Android apps are coming in the future but no date was given.

Nothing on the iTunes store yet either.

vandb · 2010-08-06, 03:48 AM

I rebooted my PVR shortly after midnight and as expected the new option appeared in the menu. The web interface requires "silverlight" which may be an issue for some people.

Everything is as expected, you can browse the guide, view saved recordings, add or remove scheduled recordings. One nice detail is that the web guide is the same as on your PVR, e.g. any channels that you hid via the PVR's customization option don't show up on the web interface either.

-- Correction, the web guide seems to only show the channels you are subscribed to (?)

i6s1 · 2010-08-06, 03:54 AM

According to my material (which also said it was coming out Wednesday

) the remote guide will only show subscribed channels. I've matched my guide to my subscription, so I can't tell for sure which way it works without changing something.

-Telus Employee.

vandb · 2010-08-06, 04:00 AM

Quote:

According to my material (which also said it was coming out Wednesday ) the remote guide will only show subscribed channels. I've matched my guide to my subscription, so I can't tell for sure which way it works without changing something.

Yeah, I realized that after I posted

What does the "settings" tab do, it's just blank for me.

i6s1 · 2010-08-06, 04:09 AM

Are you using an iPhone or the web interface? The web interface lets you pick default search filters and another option to stay logged in. I'm downloading the ipod app now, so I haven't seen that one yet.

EDIT: iPod has the same settings.

midnightglory · 2010-08-06, 11:41 AM

So far, I think that's my only complaint. If I could make a list of favourites on the remote guide, that would be awesome. Because really, who wants to see all the SD channels if you have the HD equivalents?

I may never program to record via STB ever again since it's so fast and easy with the remote guide.

Hilman · 2010-08-06, 12:00 PM

Looks amazing, would be nice to only show HD programming or have it come up first. Hopefully an Android app is not too far away, nice work TELUS

bmw.e39 · 2010-08-06, 03:38 AM

iPhone app is available on the app store now. I got it working and here are the steps you need to do to get it working

1. Restart all your set top boxes
2. Once restarted in the recordings menu you will see remote recording ( give it 10 seconds or so for the recordings menu to show up after the restart )
3. It will ask you for a pin which you will need to create in parental controls
4. Once you create you pin, go back to remote recordings put in your pin and you'll see a screen where you can create your account
5. Select create account and put in your email address
6. Wait for confirmation email from telus
7. Follow instructions in the confirmation email (at this point you can download the iPhone app or go through the web based application)

That should do it. The remote recording is amazing.

bchan · 2010-08-13, 09:38 AM

Very cool. Thanks for this. Very easy to register. I love the fact that it is so much easier to search for programs on a keyboard now than punching in letters on your remote.

I'm downloading the app on my ipod touch right now as well. hope it's just as easy. thanks!!

**EDIT** playing around with app now. wow. it even just shows all of the channels i subscribed too as per my view on my stb (as opposed to every single channel). quite easier to scroll through than the guide on the ipod than the stb itself! this is great!!

beanagee1 · 2010-08-13, 09:01 PM

I can register through the TV, get the email with code, but then it will not allow me to register or login with that particular email address.

Yes, I was did download and install Silverlight.

I really don't care THAT much for the feature, but it is frustrating dealing with it.

WetCardboard · 2010-08-13, 09:45 PM

Is the iPhone app only available to Telus Mobility customers? I am considering switching to Optik TV from Shaw but theres no way Im switching from Rogers for wireless.

MarcP · 2010-08-13, 10:37 PM

Quote:

Originally Posted by WetCardboard

Is the iPhone app only available to Telus Mobility customers?

I got the app on my iPod Touch through the iTunes store. It's free and you don't need a mobile account.

bjm300zx · 2010-08-16, 05:15 PM

I just added this and it works great. I foget the name of the system that people used to buy to get this functionaility with a VCR but having this built into Optik is fantastic!

Dr.Dave · 2010-08-17, 06:01 PM

I saw this on the Telus Remote Recording web page:

Quote:

Remote Recording is currently available on the iPhone® or iPod touch® and the following BlackBerry smartphones: Curve™ 8330, Curve 8530, Pearl™ 8130 or World Edition 8830. Support for more smartphones will be coming soon.

2010-08-05, 03:03 PM	#1
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	Telus remote recordings from web or smartphone app Telus has announced the availability of Remote Recording for Optik TV customers. Starting on Friday, August 6, customers can record, delete, and manage the content on their PVR, as well as view and search the interactive programming guide using any Web connection from any location, or while on the go via an application for the iPhone. The Remote Recording application is available for download for free to all Optik TV customers with a PVR, at no additional charge to their monthly package. Note: If you get an error code when you first try to set up remote recording, reboot your Set Top Boxes. __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website. Last edited by Dr.Dave; 2011-02-10 at 08:13 AM. Reason: added note

2010-08-05, 03:05 PM	#2
hugh Member #1 Join Date: Dec 2001 Location: Toronto Posts: 47,492	Company says Blackberry and Android apps are coming in the future but no date was given. Nothing on the iTunes store yet either. __________________ As of January 2012, I am no longer the owner of the Digital Home website. If you have questions about the operation of the site, please contact VSAdmin. For personal inquiries contact me at the Hugh Thompson website.

2010-08-06, 03:38 AM	#9
bmw.e39 Rookie Join Date: Aug 2010 Posts: 1	Instructions to get remote recording to work iPhone app is available on the app store now. I got it working and here are the steps you need to do to get it working 1. Restart all your set top boxes 2. Once restarted in the recordings menu you will see remote recording ( give it 10 seconds or so for the recordings menu to show up after the restart ) 3. It will ask you for a pin which you will need to create in parental controls 4. Once you create you pin, go back to remote recordings put in your pin and you'll see a screen where you can create your account 5. Select create account and put in your email address 6. Wait for confirmation email from telus 7. Follow instructions in the confirmation email (at this point you can download the iPhone app or go through the web based application) That should do it. The remote recording is amazing.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

2010-08-06, 03:48 AM	#3
vandb Rookie Join Date: Feb 2009 Location: Vancouver Posts: 28	I rebooted my PVR shortly after midnight and as expected the new option appeared in the menu. The web interface requires "silverlight" which may be an issue for some people. Everything is as expected, you can browse the guide, view saved recordings, add or remove scheduled recordings. One nice detail is that the web guide is the same as on your PVR, e.g. any channels that you hid via the PVR's customization option don't show up on the web interface either. -- Correction, the web guide seems to only show the channels you are subscribed to (?)

2010-08-06, 03:54 AM	#4
i6s1 Join Date: Jan 2010 Location: TELUS Employee Posts: 188	According to my material (which also said it was coming out Wednesday ) the remote guide will only show subscribed channels. I've matched my guide to my subscription, so I can't tell for sure which way it works without changing something. -Telus Employee.

2010-08-06, 04:09 AM	#6
i6s1 Join Date: Jan 2010 Location: TELUS Employee Posts: 188	Are you using an iPhone or the web interface? The web interface lets you pick default search filters and another option to stay logged in. I'm downloading the ipod app now, so I haven't seen that one yet. EDIT: iPod has the same settings.

2010-08-06, 11:41 AM	#7
midnightglory Join Date: Feb 2010 Location: Vancouver Posts: 47	So far, I think that's my only complaint. If I could make a list of favourites on the remote guide, that would be awesome. Because really, who wants to see all the SD channels if you have the HD equivalents? I may never program to record via STB ever again since it's so fast and easy with the remote guide.

2010-08-06, 12:00 PM	#8
Hilman Join Date: Dec 2007 Location: Edmonton Posts: 328	Looks amazing, would be nice to only show HD programming or have it come up first. Hopefully an Android app is not too far away, nice work TELUS

2010-08-13, 09:38 AM	#10
bchan Rookie Join Date: Feb 2010 Posts: 14	Very cool. Thanks for this. Very easy to register. I love the fact that it is so much easier to search for programs on a keyboard now than punching in letters on your remote. I'm downloading the app on my ipod touch right now as well. hope it's just as easy. thanks!! EDIT playing around with app now. wow. it even just shows all of the channels i subscribed too as per my view on my stb (as opposed to every single channel). quite easier to scroll through than the guide on the ipod than the stb itself! this is great!!

2010-08-13, 09:01 PM	#11
beanagee1 Join Date: Apr 2002 Location: Burnaby Posts: 766	I can register through the TV, get the email with code, but then it will not allow me to register or login with that particular email address. Yes, I was did download and install Silverlight. I really don't care THAT much for the feature, but it is frustrating dealing with it.

2010-08-13, 09:45 PM	#12
WetCardboard Join Date: Mar 2010 Location: Edmonton \| Rogers Specialist Posts: 306	Is the iPhone app only available to Telus Mobility customers? I am considering switching to Optik TV from Shaw but theres no way Im switching from Rogers for wireless.

2010-08-16, 05:15 PM	#14
bjm300zx Rookie Join Date: May 2010 Location: Vancouver, BC Posts: 4	I just added this and it works great. I foget the name of the system that people used to buy to get this functionaility with a VCR but having this built into Optik is fantastic!