|2010-06-09, 12:02 AM||#1|
Join Date: Jan 2005
Dolby Digital (*only*) audio broken
I was watching a PVR'ed program and suddenly audio drops out. I have my PVR connected to a receiver via coax, with Dolby Digital selected in the PVR settings. This is the only way I ever watched my stuff.
I started to do a little troubleshooting and tried connecting the PVR via optical to my receiver - still no go, no sound when Dolby Digital audio was selected. Also tried another coax cable to see if it was a bad cable.
I then changed the setting to "Other" in the PVR and both optical and coax were now transmitting a signal to the receiver - of course, only stereo.
The only thing that solved it was a full reboot (unplug/replug) of the PVR.
Now here's the question ... this was purchased less than a year ago at Future Shop. Should I take it in for warranty or wait and see if it happens again? Perhaps this was a one-time blip.
If I do take it in, where do I take it in? Rogers or Future Shop? Do I need my original receipt or will Rogers have a record?
|2010-06-09, 01:24 AM||#2|
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Panasonic TCP65S1, Denon AVR4310Ci; Sony KDL40W3000, 8300-eHDD
Perfectly normal to have a glitch like this and solve it with a reboot. A reboot is recommended once a month anyway, as indicated in the following FAQ:
|2010-06-09, 01:39 PM||#3|
Join Date: Apr 2005
Location: Guelph, ON
I experienced this two days ago (no audio using Dolby Digital settings that worked fine previously) and narrowed it down to the PVR itself. Didn't think a reboot would help until I checked this forum and saw that suggestion, which resolved the issue.