GolTV Canada - No Spanish Audio (Seems to be fixed) - Canadian TV, Computing and Home Theatre Forums

rawd · 2009-07-16, 04:20 PM

Ever since MLSE took over GolTV, they dropped the Spanish SAP. I finally got around to calling them and they responded very quickly. FYI for anyone else wondering the same question.

Quote:

When Maple Leaf Sports + Entertainment acquired GOLTV, we were unaware of the on-going provision of Spanish audio.

One initiative we undertook upon taking control of GOLTV was to bring the operation of Master Control in-house. By doing so, it made it much easier for us to add additional football programming to the network. As you may have noticed, we recently aired the Confederations Cup, the CONCACAF Gold Cup and a number of other matches.

The creation of the Master Control did not initially contemplate a commitment to providing Spanish language audio (because we did not even know it was being provided).

Having heard comments like yours, however, we are making plans to restore the ability to deliver Spanish language. Please bear with us as we invest in purchasing and implementing the necessary technology.

If anyone else wants to voice their opinion to MLSE and GolTV Canada, PM me and I can provide you the contact info regarding this issue.

PlayitSimple · 2009-07-16, 06:38 PM

That is a load of BS!

How the heck did they not know that there was a spanish audio track- GolTV is a Spanish channel MLSE!

I guess the fact that it airs alot of football from Spanish speaking countries didn't really tip them off or the fact that the company that owns GolTV is from Uruguay (where they speak- Spanish!) Are these guys really that dumb that they bought a channel without even knowing anything about it?! Typical corporate BS, now that they are receiving complaints they are supposedly trying to fix the problem.

I knew MLSE buying GolTV would be bad news, I wonder what other changes are in store for this channel- will they still air German & Spanish soccer?!

rawd · 2009-07-16, 07:58 PM

I really have a hard time believing it myself aswell. I honestly think they tried shutting it off, and waited to see if anyone was going to complain about it. Then pay for the secondary audio fee's if there was enough demand.

The programming schedule will still say mostly the same with CRTC shows inserted during the day (TFC)... La Liga will be a huge seller this year, I really doubt they would risk losing all those customers

rawd · 2009-07-29, 10:07 AM

A few ppl have msg'ed me for this info so I will post it here as well. This was my contact at MLSE, she was very helpful. Please email her so we can be heard and let MLSE know we want the Spanish SAP reinstated

KMcAdam@MapleLeafSports.com

Juaniquillo · 2009-09-19, 06:43 PM

I google'd the subject and this thread came up, I was watching the Barcelona-Athletic game and the SAP didn't work, I noticed that the spanish language is still an option but there's no sound. I'm extremely disappointed.
I'm sending an e-mail to that lady, hopefully we get it back.

Andrew1 · 2009-09-20, 11:30 AM

Yesterday during the Barcelona match I could barely hear the English commentating and the crowd. I had to turn the volume WAY up to hear anything. Then when Vince came to plug Slap Chop at half time I was out of the room and had to run back in to turn it down as it was almost at full blast. Audio problems are nothing new at Gol TV but it was really bad yesterday.

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2009-07-16, 06:38 PM	#2
PlayitSimple Join Date: Aug 2004 Posts: 844	That is a load of BS! How the heck did they not know that there was a spanish audio track- GolTV is a Spanish channel MLSE! I guess the fact that it airs alot of football from Spanish speaking countries didn't really tip them off or the fact that the company that owns GolTV is from Uruguay (where they speak- Spanish!) Are these guys really that dumb that they bought a channel without even knowing anything about it?! Typical corporate BS, now that they are receiving complaints they are supposedly trying to fix the problem. I knew MLSE buying GolTV would be bad news, I wonder what other changes are in store for this channel- will they still air German & Spanish soccer?!

2009-07-16, 07:58 PM	#3
rawd Join Date: Sep 2008 Posts: 183	I really have a hard time believing it myself aswell. I honestly think they tried shutting it off, and waited to see if anyone was going to complain about it. Then pay for the secondary audio fee's if there was enough demand. The programming schedule will still say mostly the same with CRTC shows inserted during the day (TFC)... La Liga will be a huge seller this year, I really doubt they would risk losing all those customers

2009-07-29, 10:07 AM	#4
rawd Join Date: Sep 2008 Posts: 183	A few ppl have msg'ed me for this info so I will post it here as well. This was my contact at MLSE, she was very helpful. Please email her so we can be heard and let MLSE know we want the Spanish SAP reinstated KMcAdam@MapleLeafSports.com

2009-09-19, 06:43 PM	#5
Juaniquillo Join Date: Oct 2005 Location: Toronto Posts: 41	I google'd the subject and this thread came up, I was watching the Barcelona-Athletic game and the SAP didn't work, I noticed that the spanish language is still an option but there's no sound. I'm extremely disappointed. I'm sending an e-mail to that lady, hopefully we get it back.

2009-09-20, 11:30 AM	#6
Andrew1 Join Date: Jan 2006 Location: Greater Toronto Posts: 678	Yesterday during the Barcelona match I could barely hear the English commentating and the crowd. I had to turn the volume WAY up to hear anything. Then when Vince came to plug Slap Chop at half time I was out of the room and had to run back in to turn it down as it was almost at full blast. Audio problems are nothing new at Gol TV but it was really bad yesterday.