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  Topic Review (Newest First)
2015-03-04 11:40 AM
57 Did you try a component video connection, just as a test. Or composite video to set up the PVR properly? Sometimes TVs may not recognize certain (output) settings in the PVR.

Connections FAQ:

Motorola FAQ:

Things to check FAQ:

Useful Post - FAQs, Optimization, etc:
2015-03-04 10:54 AM

Our Sony TV doesn't recognize the pvr that we are connecting with a hdmi cable. This is the second box that we have gotten and we have tech coming out tomorrow morning. What a pain the butt this has been. Maybe we should've just stuck with the HD converter box.
2013-05-05 09:38 PM
Bishamon I can report that the intermittent drop outs over HDMI have finally been fixed! There was a software update a week or more ago and since then, I have not experienced a single drop out.
2013-04-21 09:41 AM
Problem with DVR menu on 6416

Had my Cogeco service on Seasonal disconnect. When I had Cogeco reconnect I noticed that the DVR entry on the menu was missing so I couldn't set up recordings anymore. Also when I try to access my recordings using the MyDVR button on my remote I get a screen that says 'No Listings Available' and '0% Full'. Everything else works, I can pause live TV and I can try to set up recordings but they never actually record.
I tried all the usual things including getting Cogeco to reset the system. They tell me that the STB is not receiving their signals properly and the the box must be Unserviceable. All the diagnostics menus seem to be okay. The HDD info seems correct too.

Anyone have any other ideas?
2013-01-16 12:37 PM
Bishamon Well, it's been another year and a half since I last reported in regarding this issue:

* Intermittent blank-screen dropouts when using HDMI
...and it has become even more annoying since upgrading to a new receiver which cuts off the audio when it loses the video signal, so now I lose audio and video for a few seconds at least a couple of times each night.

I find it hard to believe that a known bug that was introduced in an update two years ago is still present in the latest software! It's ridiculous!
2012-02-18 10:44 AM
CamDAB Will have to experiment with the Pace HD box (non-recording) and see what it does. Not sure how it behaves with multiple outputs connected simultaneously.

2012-02-18 10:23 AM
57 It is actually mentioned in the links in the FAQ I provided in post 698. From the Wiki Link:

WARNING: If HDMI/YPbPr OUTPUT is set to anything other than 480i, and you are watching HD material, you will NOT be able to see the on-screen menus on the RF, composite, or S-Video outputs.
It was also mentioned in the CJH links, which have gone dead, unfortunately.

It's not really a mess since you should be set for 480i if using an SDTV and you should be set to HD (1080i or 720P) on an HDTV and using HD connections. In a way it's actually good that it doesn't work properly if you're not connected properly to an HDTV.
2012-02-18 10:16 AM
CamDAB ^^^^
It's a major mess up though... Should have been cought in testing....

2012-02-18 09:52 AM
57 Thank you for the feedback. I have updated the Motorola FAQ for those people who try to use SD connections on an HDSTB/TV.
2012-02-18 06:53 AM

found the issue, I was hooked up with composite, when i switched to component hook up guide showed up.... i can't believe none of you geeks solved this problem
2012-02-15 06:15 PM
57 Have you performed a reboot? Have you checked your signal? Motorola FAQ.

Here's a useful Post for those new to the forum - FAQs, Search Tips, Optimization, etc:
2012-02-15 05:57 PM
guide or info on hd channels

motorola 6412 issue, i cannot access the guide or info menu while watching hd channels..why? works fine on all other channels
2012-01-26 02:06 PM
57 Here's a post in the Rogers forum, which also applies to Cogeco - various options in the links in post 1.
2012-01-21 11:52 PM
what I am trying to store

What I am trying to store is very unlikely to be shown ever again on sports networks eh. When I am older I wouldn't mind being able to show my son some things we watched together eh and also have the opportunity to watch it on my own. In regards to my favourite tv shows I still buy seasons on dvd so I am not trying to steal stuff like that. I am just recording stuff I want to store and save because there is no guarantee I will ever be able to see it elsewhere. The OHL is a good example of that. It isn't like I expect to see replays of full jr. hockey games anywhere.
2012-01-21 11:33 PM
loracweb You can stream some content to a pc via firewire or with a device like an happauge pvr. There's lots of information on these forums about this. I'm sure 57 or someone else can post some direct links.
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