Anyone have Darren Entwistle's e-mail address? I'm torn about logging a complaint directly to him or to use their ethics hotline. I feel they're trying to take advantage of a senior citizen (mom in law) after they pressure sales her into agreeing to a Telus TV/Internet/ Phone bundle. She cancelled the next day and signed up with Shaw. Twice Telus CSR's told her no worries. Now they are trying to charge her for services not received and well after her cancellation. Or if someone has a better idea, I'm all ears.

If his e-mail is not public domain (ie. published on Telus' website), it is not appropriate to publish it here.

I suggest, if you want to write to Mr. Entwistle, that you fax or mail a letter to Telus' Corporate offices attention to Mr. Entwistle. It will be read by someone in his office.

From our rules

No email addresses or contact information of individuals should be posted without that persons consent.


I am closing this thread.