OK, just got off the phone with a CSR who was quite easy to understand. She said I would receive a new smart card in 7 - 9 days and there was no charge associated with it. She said that because it was my receiver and that it was inactive and therefore not covered in the initial mailing of smart cards, I would be receiving the new one at no charge. Hmmmm, guess it depends on who you talk to and how well they understand the situation. Didn't have to play the "retention" card but it is worth having it in your back pocket if you don't get the results you want.

she did what she was supposed to do.
so , if the receiver was not activ when bell started to send the new s/c , once you reactivated the receiver the system will automatically update the info in your account and will send you a new card free of charge.

the charge of 100 cad applies only for stollen/destroyed/lost card and this is legally correct. once the card was sent to you and your address was ok after checking with the csr, the card belongs to you, you are its owner so you assume the risk if it dissappears.

actually bell does that. there is a program for recover the purchased units. bell buys back the 3100 which functions well+remote+card for 40.00.
I know Bell did this some time ago, can you confirm it is still a viable way to dispose of receivers.?

Can you tell us which models other than a 3100 are in the scheme.?

Can you supply a Bell web page that confirms what you say.?

yes it is still available. the list of receivers that bell buys back starts at 3100. 3500,3700, 4500, 5200 are not included in the list. this I know for sure, for the other models and the prices I have to verify first.

Very interesting, this might give me a chance to empty my closet of all the old receivers I have collected over the years.

Pinza look at my old post. I have posted a list with the amount Bell gives for each receiver a long time ago. Unfortunatly since i'm no longer working there I put the sheet in the recycling box

Thank you I will search for that info.

about the models, you can call to find out the models and prices.

1000-Not available for buy-back
2700-Not available for buy-back
3100-$40
3200-$50
3500-Not available for buy-back
3700-Not available for buy-back
4100-$40
4500-Not available for buy-back
4700-Not available for buy-back
5100-$70
5200$-120
5800-$70
5900-$70
6000-$70
6100-$100
6141-$100
9200-$120
9242-$120

Really not worth it...

You can easily sell your 3100-4100 on Kijiji for 50$
Your 5800-5900-6100 for 150$
And 9200-9242 for 300-400$

I agree but at least we now know that Bell will take back receivers and actually pay for them.

I know of a Commercial client who updated over 250 x 3100's to 6141's in the last 2 months, he is NOT prepared or allowed to sell his receivers on E-Bay etc. I will let him know about this Buy Back.

Not sure if they buy back the receivers of commercial clients... I think buy back only applies to residential customer

Maybe if I transfer them to me, then sell them back to Bell.

There is always a problem isn't there, nothing is straightforward with bell.

If he transfers 250 units, I guess Bell will question...

I was only joking.....

I have a different SmartCard / activation question. Will Bell allow a card from a deactivated receiver to be used in a different model? My daughter took over my 5900 and wants to activate it on her account, but cannot find the card. I have a card from last year's exchange that is for a 2700 that was supposed to have been deactivated a long time ago - don't ask me why I got the card. So can I give her that card for the 5900?

No, once a card is activated it is locked to the original receiver number essentially (as far as Bell is concerned) to that receiver, both in the inventory system and on the card itself.

If you have access to the card number though, you should be able to transfer it, then a new card will be sent to replace the (nonexisting) old card. You may be able to pull this off your profile on the Bell site.

If you get a good CSR and explain that the card is missing, and that a new card must be sent anyway, they may allow you to transfer the unit. Worst case, call up and say you have a couple of cards and see if they will tell you which one should be in that reciever LOL.

If you have access to the card number though, you should be able to transfer it, then a new card will be sent to replace the (nonexisting) old card.

Thanks - I do have the number so we'll give this a try.

If you get a good CSR ... It's really hit and miss! I generally communicate via the Chat option, and have never had a problem using that approach.

Actually any card can be "married" to any receiver but you have to get the right department and it helps if you are a Bell tech or a Contractor to achieve this.

Actually any card can be "married" to any receiver but you have to get the right department and it helps if you are a Bell tech or a Contractor to achieve this.
I'm not sure from the OP if teh card was activated or not though. I still think the simplest approach is to provide the proper card # even without the actual card.

If:
a) The "new" card for the 2700 was never activated, it *may* be possible to convince someone that you can use it for the 5900. However, again, it will not match what they have in inventory and will no doubt be a lot of hassle. You may or may not be successful. I'd give you 10% odds.

b) If the "new" card was actually activated in the 2700, I'd say you have a 0.01% chance of getting someone to switch it to the 5900.